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“Great "little" Hotel”
Review of New Hotel

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New Hotel
Ranked #10 of 326 Hotels in Athens
Certificate of Excellence
GreenLeadersGold level
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Great "little" Hotel”
Reviewed October 11, 2011

My wife and I stayed at the New Hotel for just two nights and we came away wishing it was much longer.
Upon arrival we felt immediately at home - welcoming and efficient staff, genuinely friendly faces - such a refreshing change.
Free upgrade to studio room with a good view of the Acropolis, nice and quiet and well equipped. Lovely comfortable bed. Very good housekeeping staff - what a welcome change to find the room clean and tidy at all times. Breakfast exceeded all expectations - fresh and wholesome served by lovely friendly staff. Great way to start the day.
Location great too - just far enough from from Syntagma square and close to the Plaka and high end shops too.
Would we go back - Certainly and would recommend this great little hotel to anyone.
A big "Thank you" to all the staff there for making our stay so memorable.

Room Tip: Upper floors seem to be the best.
See more room tips
  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TERRY P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, October 12, 2011
Dear Guest,

It is always our pleasure to receive such reviews and know that you had an excellent stay with us!
We will be happy to accommodate you again in the future!

Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Value
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Traveler tips help you choose the right room.   Room tips (307)
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English first
London, United Kingdom
Level 4 Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 8, 2011

The day before we were due to leave Kefalonia to fly into Athens, we were advised that there would be a general taxi strike in full swing as we landed at Athens airport which would make it a bit of a nightmare to get into the city.....With this in mind, and considering the flight landed at 10pm we thought we would play safe, book the Sofitel in the airport for the first night and then arrange a private transfer to the New Hotel the next morning to allow us to stay from 28-30 Sept. We spoke to Zach who very nicely explained the different types and themes of rooms and suggested which would be best to accommodate myself, my wife and our 8 year old daughter. However, when we arrived at Athen at 10pm at night, we were suprised to see taxis everywhere and were advised that the taxi strike began in a few hours at 3am and would last 24 or 48 hours!? Having checked with Sofitel, we were advised that there would be no charge to cancel the night at the airport hotel if we could find accommodation in Athens city and get a taxi quick.....A quick call to Zach in the New Hotel and he had everything under control for us to check-in one night early..."No problem" for us to come a night early, despite the fact they had no room ready with a roll-out bed and al the house-keeping staff had left for the day....in Zach's words, 'Just leave it to me and get a taxi quick!?'
On arrival, we were met with several very cheerful guys waiting for us and seeing that my daughter was by this time collapsing, Zach told us to get her straight up to the bedroom they had organised for us and then we could sort out the check-in details....Everything was completely under control and the service was impeccable....The room and hotel in general was also gorgeous. Just what we needed..We even had a great view of the Parthenon. The next day (still a taxi strike going on) I was informed by my office I would need to travel to China the day I got back to Australia from my holidays in Greece.....and oh yes...'A small issue of needing a chinese visa!?')..Not a problem for the staff at New Hotel. Before I had had chance to even finish my breakfast (and the breakfast was voted by my family as the best one they had during the entire month away in Greece and Istanbul) the lady at reception had a) found out where the embassy was, b) advised it imposible to get there on foot or by bus c) organised for a private driver associated with the hotel to take me, wait for me and bring me back to the hotel at a very reasonable price.....Nothing phased these guys and nothing was to much effort for them. They were fantastic and it is some of the best service and attention to detail I have ever experienced in a hotel, let alone a hotel that is situated 5 minutes from the Plaka, 5 minutes from syntagma, beautiful, modern, exquisitely designed and with a breakfast and coffee to die for. Would I recommend it? You bet...Would I return....Already planning it!? Thanks guys. Without you, the taxi strike would have seriously impacted on our holiday. Your service was well and truly magnificent. Well done.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Prahran28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, November 27, 2011
Dear Guest,

Thank you for choosing New Hotel during your last visit in Athens, as well as your kind words.
Our aim is to offer comfort and hospitality to all our guests and make New a “home-away-from-home” experience.
Receiving such kind comments as yours encourages us to offer our outmost and increase our efforts.
Once more thank you very much for your kind comments and we look forward to welcoming you at New Hotel on your next visit in Athens.

Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 7, 2011

I've been to Athens a few times and have never found the hotels to be particularly good. Yes, there are some very nice, fancy, expensive hotels, but most hotels are either a bit worn-out, in a bad location, have bad service, or some other flaw that makes them difficult to recommend. So i was happy to try this place, even though it didn't have many reviews at the time.

And I'm really glad I stayed here. This is by far the best Athens hotel I've stayed in. The rooms are top notch, with very comfortable beds, interesting furniture, and great design. Everything is new and state-of-the art, from the room keys (which you just touch to the door to unlock), to the mechanized blinds on the balcony (mine had a nice view of Lycabettus Hill), to the bathroom (which had a nice shower and sink/vanity area). The only negative was there was no convenient mirror (the only one folds down into the desk so I had to move some stuff to use it). The free wi-fi worked well.

Service was great, with a large complimentary bottle of water delivered every day, very good housekeeping, and the most pleasant service I've received in Athens. The included breakfast was also very good.

Prices were very reasonable for Athens. I hope they don't go up too much as the place gets more popular.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WandererNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, October 12, 2011
Dear Guest,

It is always our pleasure to receive such kind reviews and know that you had an excellent stay with us! We will be happy to accommodate you again in the future!

Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Larnaca
Level 5 Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed October 3, 2011

3 night business trip but with my 7 year old daughter coming along too.
The hotel lives up to its expectations. It is very stylish and tasteful. Extremely clean and perfect location. The staff are all young (below 40) and enthusiastic offering genuine hospitality and professionalism served with warm smiles and an eagerness to please.
The room (superior) was just about adequate in size though there is a rather clumsy arrangement between the door of the toilet and the shower which takes a little getting used to. The decor was fun and I particularly liked the bamboo flooring and indeed the general use of wood throughout the hotel.
The view of the Russian Orthodox church opposite and of Lycabittus Hill in the distance was nice too. During the night hours it can be rather noisy however.
The breakfast that is offered is perhaps on first impressions rather standard. However, the quality of ALL the food on offer is top quality. All the breads, the pastries, sweets, cakes are made in-house and are perhaps as good as it gets. Their cheese/feta pie with filo pastry should not be missed. The hot drinks are also excellent with lots of fresh juice available too.
We also sampled a variety of their desserts with our afternoon coffees and again they were excellent (my favorite was the cheese cake) really top notch. Dinner at the hotel is to the same high standards. Not a huge menu but enough to offer something for everyone. The wine list offers a decent selection of Greek and international varieties. Prices are not bad considering the high standards and the generosity of the servings. Worth noting too is that there are a few great little "ethnic" restaurants close by which are definitely worth a visit.
If I could I would give this hotel 41/2 stars. It drops a star for the toilet/shower arrangement, the noise, and perhaps the hot water was not quite hot enough. Overall we loved our 3 night stay and welcome the opportunity to stay there again. My daughter was so sad to leave.

Room Tip: Rooms facing the Russian Church and Lycabittus Hill have nice views but are a little noisier.
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  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anzoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, October 5, 2011
Dear Guest,
We would like to thank you for taking the time to share with us your experience during your stay at New Hotel.
Our staff aims to provide comfort and hospitality to all our guests and make New “a home away from home” experience. Thank you for your helpful comments and we are looking forward to welcome you back at New Hotel.
We remain at your disposal

Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 27, 2011

This has been one of the best hotel stays ever. Staff are so friendly and helpful, buffet breakfast is especially tasty and abundant, location is perfect - close to syndagma and plaka - and the furniture, redesigned from the old hotel, quirky and fun. Our room was unique, spacious and clean. Im not sure if we got such a great price because it's relatively new or if it will go up significantly by the time we come back but the value was excellent. I highly recommend this hotel.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vlasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, September 28, 2011
Dear Guest,
We would like to thank you for taking the time to share with us your experience during your stay at New Hotel. We hope to have the pleasure to accommodate you again in the future.

Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level 5 Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed September 23, 2011

We only stayed here two nights on a recent trip through Greece and found the staff to be really wonderful. The decor of the rooms and the hotel was interesting, a little cold in my opinion and the hallways were very dark. We had trouble getting wifi too, and it never seemed to work right. They gave us a great restaurant recommendation that was difficult to find, but worth the search. Aside from the few flaws mentioned, I'd stay here again, the price was reasonable, room was clean, bed was comfortable, staff was helpful and location was convenient.

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emaock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
YesHotels, Manager at New Hotel, responded to this review, September 29, 2011
Dear Guest,
Thank you for your kind comments. We consider your comments valuable and we would like to let you know that we already took the appropriate actions as far as the wifi is concerned. Thank you and we are looking forward to welcome you back at New Hotel.
Dimitris Valyrakis
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed September 23, 2011

Wonderful stay, got a discounted rate as newly opened, staff freindly, funky rooms, great AC and shower, service could be a bit better in restaurant but overall a very pleasant stay!

Room Tip: Higher floor, upgrade to get a better view.
See more room tips
  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Khaa1329
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Hotel

Property: New Hotel
Address: 16 Filellinon | Syntagma Square, Athens 105 57, Greece (Formerly Olympic Palace Hotel)
Phone Number:
Location: Greece > Attica > Athens > Syntagma
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Green Hotel in Athens
#3 Business Hotel in Athens
#5 Family Hotel in Athens
#6 Romantic Hotel in Athens
#8 Luxury Hotel in Athens
Price Range (Based on Average Rates): $$
Hotel Class:5 star — New Hotel 5*
Number of rooms: 79
Official Description (provided by the hotel):
New Hotel is located 200 meters from Syntagma (Constitution) Square, the most central part of Athens, a center point to the daily activities of all Athenians. An ideal location to get the best of Athens, from ancient to modern times. New Hotel, a deluxe property totally designed (with exclusive furniture) by Campana brothers. 79 rooms & suites in total, featuring a strong and authentic Greek design concept within the rooms under the perception of the Campana brothers. ... more   less 
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Also Known As:
Olympic Palace Athens

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