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“Great Staff”
Review of Novotel Athenes

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Novotel Athenes
Ranked #60 of 327 Hotels in Athens
GreenLeadersSilver level
Darwin, Australia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Staff”
Reviewed May 9, 2013

Stayed with my family here in April. Although i was disappointed the room was so small, the staff og the hotel more than made up for this. The reception staff assisted me with my airline booking problem as well as my pre booking for a tour. The staff who supplied our room service food were friendly and genuinly seemed to care if we liked the food! I though the pool location on top of the hotel looking over the Acropolis was beautiful however some of the wooden platforms had areas of rotti ng wood and the area could do with a spruce up. Allover worth staying just for the valuable staff, hope the management appreciate them!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Harwoods8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tzikas, General Manager at Novotel Athenes, responded to this review, May 13, 2013
Dear Client,
We thank you for having shared your feedback following your stay at the Novotel Athens hotel on Tripadvisor.
Your review was shared with the team of the hotel who was delighted to learn that their efforts have been remembered.
We hope to welcome you again at the Novotel Athens hotel.
Sincerely, E. Tzikas, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
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English first
Amsterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 5, 2013

Very nice hotel about 7 minute walk from Larissa metro station which brings you everywhere in Athens. Hotel is clean, swimming pool area nice and refreshing. Neighbourhood is not the classiest but no problem to walk through, supermarket close by is also very convenient. Staff friendly and helpful. Breakfast is also nice, enough variety of food. .

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Irene567199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tzikas, General Manager at Novotel Athenes, responded to this review, May 8, 2013
Dear Guest,
We would like to thank you for having taken the time to share your positive feedback on Tripadvisor.
It is a pleasure for the hotel's personnel to learn that our clients enjoyed their stay and keep a good memory of their trip in Athens.
We hope to welcome you again during your next stay in Athens.
Sincerely, E. Tzikas, general Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 2, 2013

I stayed in the Novotel in April for meeting. Nothing to say ! Great hotel ! Polite & smiling staff ! Too bad the neighborhood is not so great but the hotel is located very close to the center and to the metro.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnneElisabeth0803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tzikas, General Manager at Novotel Athenes, responded to this review, May 8, 2013
Dear Guest,
The Novotel Athens' team thank you for your positive review on Tripadvisor and hope to have the pleasure to welcome you again!
Sincerely yours, E. Tzikas, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thessaloniki, Greece
Level Contributor
113 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed April 24, 2013

I'm staying at Hotel Novotel Athens the last 4,5 years. Conditions of the hotel (interior smell of rooms, furniture of rooms, carpets at corridors and inside the rooms very dirty, balconys withoit any maintenance) reached the lower level that i could rate a hotel. Also the staff looks tired and moving slower even a turtle!!! I really don't know what happened but it seems that hotel quests were mostly groups of tourists and not business visitors. Wi-Fi access is free but not strong signal inside the room. Additional, my room mini bar was empty. Available coffee maker in room and 2 bottles of 0,5 lit Still Water free of charge.

Room Tip: If you have an alternative choice , i recommend to select another hotel until Novotel Athens to be r...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Giorgos1331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tzikas, General Manager at Novotel Athenes, responded to this review, April 25, 2013
Dear Guest,
We thank you for having taken the time to post your review on Tripadvisor.
We would like to reassure you that the hotel's team took good notice of your remarks and additional efforts will take place. All our clients' reviews help us ti improve our services and our amenities as our main target is your satisfaction.
We thank you once more and hope to welcome again you during your next trip in Athens.
Sincerely, E. Tzikas, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 23, 2013

Really nice staff - very friendly and helpful. Good sized room, which was non-smoking but nevertheless had a faint aroma of cigarette smoke. Breakfast a little chilly as doors open to accommodate smokers, but that's life in Greece! We booked a long time ahead and got a deal so it was very good value. It was convenient to be able to park in the hotel's underground car park.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank 44Maggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tzikas, General Manager at Novotel Athenes, responded to this review, April 25, 2013
Dear Client,
We would like to thank you for your positive review and hope to welcome you again at the Novotel Athens hotel!
Sincerely, E. Tzikas, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 23, 2013

The hotel is OK inside. The rooms are clean and neat. The breakfast is not bad either. The hotel staff is nice and helpful.
BUT: The hotel's surrounding is dirty and bad. All the taxi drivers said to us that it was a very sensible part of Athens with a lots of problems with immigrants. The metro station is walking distance even with kids but I wouldnt go there in the evening....I think for this price, you can find better in Athens. Nothing is around of the hotel...or u r not willing to go there...
They also have an elevator problem. Our kids got stucked in it. ANd it seems that they had problems with the elevator beforehand and afterwards as well...For our next trip I wouldnt choose this hotel to stay in....too bad cuz the rooms r clean and OK.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Beatrix T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tzikas, General Manager at Novotel Athenes, responded to this review, April 24, 2013
Dear Guest,
We thank you for your review on Tripadvisor. All our clients' remarks are important as they allow us to improve our ouselves. We hope to welcome you again at the Novotel Athens hotel.
Sincerely, E. Tzikas, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 22, 2013

Spent a few a days in Athens for our wedding anniversary in April 2013. The hotel was approximately about an hour away from the airport by Taxi. Room was good though it could do with a new carpet, and the bathroom was very clean. Problems with the safe not opening twice but it was fixed promptly as the cause was a "flat" internal battery. I was very surprised that they didn't provide proper cutlery in the room for tea/coffee and instead gave paper cups !!!! what an insult to the guests. The staff were very accommodating and helpful but felt that somehow certain company policies were restricting their progress. They all work very hard despite the recent press reports about the economic gloom and doom.Close to the Larissa Metro station and it proved convenient to travel anywhere in the city within 25 mins. The provision of FREE Wi-Fi was welcome and handy. Only had breakfasts at the hotel which was very nice, hot, well cooked, and good variety. Roof-top swimming pool & bar but was closed due to it not being the season, however, it has a beautiful view to the city and the Acropolis. The gym was good too. Overall, good hotel and it was value for money and service. Thank you to all the wonderful staff and keep up the good work.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tzikas, General Manager at Novotel Athenes, responded to this review, April 22, 2013
Dear Guest,
We thank you for having shared you review on Tripadvisor.
We took good notice of your remarks and shared them with the entire team.
We hope to have the pleasure to welcome you again at the Novotel Athens hotel.
Sincerely, E. Tzikas, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Athenes

Property: Novotel Athenes
Address: 4 - 6 Voda Michail, Athens 104 39, Greece
Phone Number:
Location: Greece > Attica > Athens
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Athens
#36 Luxury Hotel in Athens
#40 Family Hotel in Athens
#51 Romantic Hotel in Athens
#59 Business Hotel in Athens
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Athenes 4*
Number of rooms: 196
Official Description (provided by the hotel):
For a family holiday or a business trip, the Novotel Athens is designed for natural living. This 4 star hotel in the centre of Athens is close to Omonia Square, Larissis station and the National Museum and features spacious, ergonomic rooms for your comfort and well being. Get down to business with internet access and meeting rooms. Relax in our modern, open plan bar and restaurant with well balanced Mediterranean cuisine or at the rooftop bar and restaurant beside the pool. Free onsite parking. FREE wi-fi. ... more   less 
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Also Known As:
Novotel Athenes Hotel Athens
Novotel Hotel Athens
Novotel Hotel Athenes
Novotel Athens
Athens Novotel

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