We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (248)
Filter reviews
248 results
Traveler rating
136
52
33
17
10
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
136
52
33
17
10
Show reviews that mention
All reviews club access huge tv busy highway syngrou avenue in room coffee star level rooftop pool rooms are spacious the bell boy sketchy area fitness center nice toiletries top floor a short taxi ride a small boutique hotel sex shops business trip
Selected filters
Filter
Updating list...
85 - 90 of 248 reviews
Reviewed December 23, 2018

New hotel with nice rooms but very impersonal treatment. Room cleaning is very bad. The chair in the room makes impossible to work in the deck more than 30 minutes. Restaurant, Bar and Room Service very expensive. Is not the best option in Athens for Business.

Date of stay: December 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
2  Thank Jordi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstantinos M, Guest Relations Manager at Grand Hyatt Athens, responded to this reviewResponded December 27, 2018

We would like to Thank You for Choosing our hotel for Your stay in Athens.
Thank You for the time spent to review your experience in Grand Hyatt Athens.
Your comments and suggestions are highly appreciated and well noted.
We hope to have the pleasure to welcoming you back soon at our hotel so you can personally feel the difference in the below comments.

With warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2018

One of the best hotels I have ever visited. Recently renovated has spacious and clean rooms, amazing food quality and outstanding customer service. Convenient location,as it is close to public transport and the city center. Will definitely visit again.

Date of stay: December 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
2  Thank taria1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstantinos M, Guest Relations Manager at Grand Hyatt Athens, responded to this reviewResponded December 24, 2018

Thank You for the time spent to review your experience in Grand Hyatt Athens.
We are delighted that you enjoyed your room, our Penthouse restaurant and our customer service,
On behalf of all our staff we would like to Welcome You again and try to exceed your expectations once more.

With Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2018

not the best value for money. the personnel was great though and worth their salary(if it is a good one). Some smell at the corridors (classic carpet hotel smell) can be treated. Coffee needs to be upgraded.

Date of stay: December 2018
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank EvanTheo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstantinos M, Guest Relations Manager at Grand Hyatt Athens, responded to this reviewResponded December 24, 2018

We would like to Thank You for Choosing our hotel for Your stay in Athens.
Thank you very much for your kind words about our staff.
Your comments and suggestions are highly appreciated and well noted.
We hope to have the pleasure to welcoming you back soon at our hotel so you can personally feel the difference in the below comments.

With warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2018

New Hyatt property in Athens, Greece.
Location is good, staff is very attentive, professional and polite.
I did like everything except traffic noise at night. Soundproof windows will make this hotel one of the best places to stay in Athens.
Will highly reccomend it!

Room tip: Rooms and suites not facing busy Syngrou street.
Date of stay: December 2018
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank A_777555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstantinos M, Guest Relations Manager at Grand Hyatt Athens, responded to this reviewResponded December 17, 2018


We would like to Thank You for Choosing our hotel for Your stay in Athens.
Thank you very much for your kind words about our services and staff.
Your comments and suggestions are highly appreciated.
We hope to have the pleasure to welcoming you back soon at our hotel.

With Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2018

Stayed here for a long weekend. The room was new and spacious and also had a large shower (with rain effect). I could not find fault with the room or staff (all staff are very friendly :) ). The breakfast buffet cost 28euro, which in my opinion is to high for what was on offer... That was the only negative about my stay.
I will definitely stay here again!
In terms of location, the hotel is well connected by bus and tram, there is also a metro station 10mins walk away. Only two stops away from Syntagma.

Date of stay: November 2018
  • Trip type: Traveled solo
    • Location
    • Cleanliness
    • Service
2  Thank Yanni V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Konstantinos M, Guest Relations Manager at Grand Hyatt Athens, responded to this reviewResponded December 17, 2018

We are very happy that you enjoyed your stay in Grand Hyatt Athens.
We would like to Thank You for your good words for our facilities and our staff.
Due to recent changes and further upgrading and enrichment we are confident that the cost of our breakfast is definitely value for money, we hope that we will have the pleasure to go far and beyond your expectations.
We hope to have the pleasure to welcoming you back soon at our hotel.


With warm regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews