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All reviewsbay watershared poolpool access villaminute walk to the beachkoh samuispecial thanksrooms are bigswim up barspent nights herebreakfast selectionthe hotel managerroom was spacious and cleanmain pool ischoeng mon beachquiet hotela great staydeluxe room
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Reviewed May 5, 2015 via mobile

Visited in April 2015, the staff were very welcoming and it's well located in bhoput. Baywater has new facilities and rooms and is well run by its staff. Will stay here if we return to Samui in the future.

Stayed: May 2015, traveled with friends
1  Thank Harman D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baywater r, Manager at Baywater Resort Samui, responded to this reviewResponded May 11, 2015

Dear Harman D

Thank you very much for your feedback in regards to your recent stay at our resort.

We are glad to see that you have enjoyed your time with us and the many aspects and facilities that we have on offer.

Let us know for your next visit, and we shall try our best to impress again.

Best regards,

Abdalla Yassin
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2015 via mobile

The dynamic combination of astute customer service skills and sound business acumen is what defines this world class resort apart from the rest.

My husband and I stumbled upon this resort which was still in the pre-opening stages whilst on our vacation. This resort impressed us so much that we left our already paid for accomadation to indulge in this breathtaking resort.

The decor is modern and crisp along with brilliant modern facilities.
Spacious modern comfortable rooms with a cleaniness that is second to none.
Catering to various menu options in their beautiful restaurant including private functions.
Infact my husband had organized a dinner for two by the pool and this was a surprise, the resort staff had organized beautiful music with candles that lit the grounds in the shape of a heart along with our own private chef and waiting staff. Such a romantic and memorable occassion.

This resort needs to be on your to do list, please don't consider other resorts in Koh Samui, as it is all here along with old fashion thaiwanese culture and values to be complemented by a background of energetic, tenacious and extremely enthusiastic staff who prides themselves on ethical conduct and beyond.
Particularly the manager Abdallah who's
engaging personality immediately elicits clients' confidence courtesy and consideration of their individual needs.

Brilliant family atmosphere and perfect for singles and families alike.

After severe illness in the last 3 years we were unable to travel far from Australia so we chose Koh Samui for a tropical holiday along with some well needed sun. We were so captured by this resort and their staff we felt compelled to write this testamonial for our gratification of outstanding quality of service in one beautiful location.

We leave our email address as contact information should anyone need clarification or information on our experience of Paradise...

Francesco Martini frank.martini64@gmail.com
Beatrice Ricciardi
bea.ricciardi@gmail.com

Stayed: April 2015, traveled as a couple
Thank FrancescoBeatrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baywater r, Manager at Baywater Resort Samui, responded to this reviewResponded May 4, 2015

Dear FrancescoBeatrice,

Thank you very much for a wonderful review of our resort.

I am happy to read that the services from our dedicated team and the physical layout and facilities of our Resort played an equally important role in making your stay with us the wonderful experience.

I am delighted to read that you enjoyed your private Candlelight dinner on the pool.

Thank you so much for taking the time to share your positive feedback here on TripAdvisor. We hope to have you back with us again.

Best regards,

Abdalla Yassin
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2015

This is a new quiet hotel which is an easy walk from the beach and handy for the main high street and its selection of restaurants and shops. Our stay was for three nights spanning the end of March and the beginning of April. At that time the construction of the hotel was not fully complete but the work is well managed and did not cause any annoyance or distress. The staff are very attentive and greet guests with a smile and a
helpful attitude which really makes the stay that more appealing. Breakfast is located by the pool. There is a menu and table service and the quality is very nice.

The aircon units tended to be a bit noisy which is always more noticeable at night but I recall plans where in place to resolve this issue.

We would definitely love to return at some future date.

Room Tip: Book a ground floor room with your private swimming pool. This was a very nice addition to our time there.
  • Stayed: March 2015, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank rod m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baywater r, Manager at Baywater Resort Samui, responded to this reviewResponded April 30, 2015

Dear Rod M,

Thank you very much for your glowing review, we were very glad to have you stay with us. I am happy to hear that you enjoyed your stay.

I am sorry that you were disappointed as you mentioned the air-condition was bit noisy .Rest assured that your concern will be reviewed and discussed with respective Department Head in order for us to improve as we move forward.

Look forward to welcoming you back again in the future.

Best regards,

Abdalla Yassin
Resort Manager

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Reviewed April 15, 2015 via mobile

We recently stayed at this resort for 3 days, the service is great however the wait for the breakfast took about 10-15minutes also the water sometimes did not come out smoothly (bathroom) so it was annoying to shower. Other than that it was an amazing place to stay.

Stayed: April 2015, traveled with friends
1  Thank Pearlmilktea99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baywater r, Manager at Baywater Resort Samui, responded to this reviewResponded April 22, 2015

Dear Pearlmiletea99

Thank you for taking the time to share your feedback after your stay at our resort. Your comments are greatly appreciated.

I am sorry that you were disappointed with the service received during your breakfast it's also concerning the water pressure from the bathroom. Clearly, this is not typical of the level and quality of service on which we have built and I sincerely apologize for not being able to fully meet your expectations. Rest assured that your concerns will be reviewed and discussed with respective Department Heads in order for us to improve as we move forward.

Best regards,

Abdalla Yassin
Resort Manager

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Reviewed April 14, 2015 via mobile

Absolutely fantastic place

This resort is certainly one of the best I have ever visited....an absolute fantastic way to end our trip - luxury, with pool areas, bars, dining areas where you could relax or indulge as you pleased, excellent gym too.
The staff from the general manager down were always approachable with a happy smile to great you and always pleased to help.
This place had a lovely quiet feel about the place, it's close to the beach and local shops nearby.
The atmosphere is relaxing, food is great (especially the breakfast which caters for all tastes....) dinner in the hotel is romantic...
Definitely a must for our next visit to Koh Samui. - thanks to Abdullah and his staff.

Cornucopia team

Stayed: March 2015, traveled on business
1  Thank Alpesh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
baywater r, Manager at Baywater Resort Samui, responded to this reviewResponded April 22, 2015

Dear Alpesh P

Thank you very much for your feedback in regards to your recent stay at our resort.

We are glad to see that you have enjoyed your time with us and the many aspects and facilities that we have on offer.

Let us know for your next visit, and we shall try our best to impress again.

Best regards,

Abdalla Yassin
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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