Sugar Ridge is in a lovely setting half way up the hillside with great views. It has only 60 rooms and felt more personal. We thought the environment was great even though not on the beach and the grounds lovely. Commenting on the specific aspects:
Accommodation: Our room was very comfortable, really well equipped with a huge verandah. We opted for the deluxe without plunge pool and that was the right choice as the views were great. I must admit I felt a bit disappointed when we were allocated our room as I wanted to be higher up the hillside and more separate from other properties but found out later that the hotel pictures must have been of the private houses further up and actually most of the blocks of 4 rooms are just further round the hill. However, our room still had a great view and was actually more convenient for the main sugar ridge facilities.
Food: we consider ourselves to be foodies and found the food to be good overall. Carmichael's is more refined food than Sugar Club and has a nice atmosphere (apart from the supermarket Muzak which we recommended they changed!). quite a few items have a supplement if all inclusive which is a bit annoying and cheeky on things like prawns which you can have at the Sugar Club restaurant and more of them! At the SC we found plenty to choose from, sometimes the food was very good and sometimes just ok . . . Am not sure why this was a bit inconsistent .... Maybe the chef on duty? Breakfast was a bit mediocre apart from the omelettes and pancakes which are made you to order.
Facilities - the two pools are not the largest but for us perfectly adequate... The one up at carmichaels is very small and there is limited room but the views are fab. The gym is a good standard and there are some very challenging classes if you want to push yourself. The spa and hairdressers are also great to have on site. The transport to the beach is a via an old open sided landrover but make sure you find out when the cruise ships are in as it can get a bit crowded... We tried both nest and turners and liked them both but turners is finer sand and felt more spacious.
Service: almost without exception People were really helpful and friendly and service was good.
Having read lots of reviews in advance the hotel lived up to our expectations and In some respects was better. I think it's important that people remember that this is 4 star and Antigua is expensive. It is true that there are some steep steps to climb but you will probably benefit from the exercise.
My recommendations for the hotel would be - make sure you maintain the buildings, steps and pool Beds, tables etc, review your menus and focus on quality.
- Official Description (provided by the hotel):
- Antigua’s newest boutique hotel nestles in a sugar cane-bordered natural hillside with stunning views of the surrounding landscape and the turquoise Caribbean Sea. Designed in contemporary colonial style, rooms have private large verandas, plunge pool and full amenities. An Aveda™ spa provides the latest in holistic therapies; a gym, 3 swimming pools, trendy Sugar Club bar/restaurant and the more formal Carmichael’s, make Sugar Ridge the place to be. ... more less
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- Also Known As:
- Sugar Ridge Hotel Jolly Harbour
- Sugar Ridge Antigua/Jolly Harbour