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“Nice hotel”
Review of Progress Hotel

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Progress Hotel
Reviewed October 28, 2013

I spent one night there and everything went fine. It is located right next to the Nord station and you only need 10-15 minutes by foot to go to the city centre (there is also a metro station 100 meters from the hotel if you don't want to walk).
The staff is maybe a bit cold but it doesn't matter so much as long as they do their job. Then the room was nice with many equipments (coffee and tea machines, mini-bar, flat-TV, etc...). A large desk with a very comfortable chair allow you to work as if you were at the office. Everything was clean.
Breakfast was fine, nothing else to say about it.
The fact you need your room card to basically do everything may annoy some people but it also means no one else than people staying at the hotel can enter it or use the elevator. So I would say this is a good thing.
Finally, I think you can enjoy the massage chairs in the common part of the hotel near the reception!

  • Stayed: October 2013, traveled with friends
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1  Thank Zagadark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor C, General Manager at Progress Hotel, responded to this reviewResponded October 30, 2013

Dear Zagadark,

Thank you for having chosen Progress Hotel during your recent visit in Brussels.

We are delighted to hear that you were happily satisfied with your stay, especially with the security, location, common areas and the comfort and cleanliness in the room. Our staff strives to provide the best service and we promise to continuously improve our standards of the hotel.

We hope during your next stay you will be able to enjoy our new American breakfast buffet, we are now offering a wide selection ranging from eggs, bacon to fresh fruits, freshly baked bread, croissants, cereals and many others. We are constantly improving our services, and we hope this will allow us to host your next stay in Brussels.

We are looking forward to welcoming you back at the Progress Hotel in the near future

Best regards,

Victor Camhis
General Manager

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72 - 78 of 207 reviews

Reviewed October 16, 2013

This is a reasonable hotel for business travelers. The single room tends to be small, but is nicely equipped with a nice chair for work and a reasonable sized table. Nevertheless the number of plugs to connect for your devices (telephone, computer and i-pad) is limited to one. Furthermore in my room there was one that was not working, and when I complained to the reception they did nothing to repair it. The bathroom is clean. I did not like that there is a continuous air circulation in the room that is noisy even when the air conditioning is not on. Some advice: do not try to contact the hotel through their e-mail. I wrote to them 3 times and they never replied. And it was not a problem with the language because once I wrote to them in french to try to get the message through. When I phoned they got my message nicely, but honestly I would have appreciated to get a reply to my e-mails!!!

  • Stayed: October 2013, traveled on business
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1  Thank Rosalia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor C, General Manager at Progress Hotel, responded to this reviewResponded October 17, 2013

Dear Rosalia S,

Thank you for taking the time to share your experience with us.

We are glad to read that you enjoyed our cleanliness and our rooms’ modern business lay-out.

Regarding the room size, did you know that for the higher room category we offer a special price when travelling alone? We dearly invite you to have a look at our Executive Rooms.

Moreover, please be assured that I forwarded your remarks to the concerned departments. We will give our best to make sure that these matters will not happen anymore.

We are looking forward to welcoming you back on your next business trip.

Best regards,

Victor Camhis,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

The hotel is modern and of essential design. My room was really nice and comfortable. Unfortunately the smell coming from the bathroom was terrible and ruined my very positive impression. I am sure that any plumber could fix that problem in no time (and I did find that other guests already complained about the same issue).
My second complaint is about breakfast: after trying it once, I gave it up for the rest of my stay since the choice of food was basic and not at all worth 15 Euro extra.

  • Stayed: October 2013, traveled on business
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2  Thank travelingtheworld01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor C, General Manager at Progress Hotel, responded to this reviewResponded October 11, 2013

Dear travelingtheworld01,

We would like to thank you for sharing your experience with us.

I am glad you enjoyed our hotel’s design and comfort. With our personal service we are constantly striving for our best in combining international art with the feeling of being at home.

Reading your comment, I have directly forwarded the matter to the concerned department in order to avoid a similar occurrence in the future.

Freshly prepared and offering a wide choice, our continental breakfast buffet combines several types of bread and fresh baked pastries, cheeses and spreads, fruits and juices and much more..

We are dearly looking forward to welcoming you back.

Best regards,

Victor Camhis
General Manager

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Reviewed September 26, 2013

Was a nice surprise when you walk in to reception of how nice the hotel is inside, not what you expect from the outside.

Central location, easy walking distance to local restaurants and bars etc.

Good size room and bed, would definitely stay here again.

Breakfast was limited, typical 'European' style buffet.

No complaints from me.

  • Stayed: September 2013, traveled on business
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1  Thank the_grumpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor C, General Manager at Progress Hotel, responded to this reviewResponded October 3, 2013

Dear the_grumpy,

Thank you very much for sharing your experience staying at Progress Hotel with us.

It is a pleasure to read that you enjoyed our central location as well as our rooms. Our public area being an art exhibition space is often seen as a pleasant surprise. With the olive garden and massage chairs in our atrium, we keep an atmosphere of relaxation while being in the heart of the city.

Our continental breakfast buffet is offering a wide range of choices. From fresh baked bread and pastries over cold cuts, spreads and cheeses to fresh fruits and juices … You can find everything you need for a good start in the day.

We are looking forward to welcoming you soon again.

Best regards,

Victor Camhis
General Manager

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Reviewed June 10, 2013

Room is bright and comfortable. Quality linens. Good for short stay. Not enough electrical outlets or light at night And little storage space for clothes. Several of the staff have been unhelpful and not friendly, perhaps because their English is poor. Yet, overall it has been good for our visit.

Stayed: January 2013, traveled on business
Thank Bino2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor C, Directeur général at Progress Hotel, responded to this reviewResponded June 12, 2013

Dear Bino 2,

Thank you for taking the time to share with us your recent stay at hotel Progress.

It is our pleasure to read that you enjoyed the comfort and the cleanliness of your room.

Be assured that we have passed your comments to all the concerned departments.

We would like to let you know that all our team is perfectly fluent in French and English.

We hope to welcome you back at hotel Progress during your next visit in Brussels.

Victor Camhis,
General Manager

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Reviewed May 20, 2013

Nice and clean room, very helpful receptionist who helped us to make a table reservation at a restaurant and even printed out the directions for us. The location is very good, close to Rogier metro stop and just 15 min walk to Grand Palace.

Did not book breakfast, as it seems to be way overpriced.

  • Stayed: May 2013, traveled as a couple
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2  Thank Glemmy87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor C, General Manager at Progress Hotel, responded to this reviewResponded May 21, 2013

Dear Glemmy87,

Thank you for sharing with us your stay at hotel Progress.

We are glad to read that you enjoyed the cleanliness of your room, the professionalism of our employees, and the central location of our hotel.

We truly hope to welcome you back at hotel Progress, during your next stay in Brussels.

Victor Camhis,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2013

The hotel is located about 5 mins walk from Rogier metro station and about 7-8 mins from Brussels North train station. It's easy to locate. The facilities provided are comparable to those of 4-5 star hotels. The rooms and bathrooms are very clean as well as the common areas throughout the hotel.The receptionist and officers are not very friendly but there's not much fuss about it.

  • Stayed: March 2013, traveled with friends
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1  Thank py0188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victor C, Directeur général at Progress Hotel, responded to this reviewResponded April 5, 2013

Dear py0188,

We would like to thank you for having shared your experience at hotel Progress, with us.

We are glad to read that you enjoy the hotel’s central location.

The satisfaction of our guests is a daily work and be sure that such comments are very appreciated by all the employees who do their best to make you feel comfortable and happy.

We really hope to welcome you soon at Progress Hotel.

Victor Camhis,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Progress Hotel

Address: Rue du Progres 9-13, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 13 Hotels in Saint-Josse-ten-Noode
Price Range: $87 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Progress Hotel 3*
Number of rooms: 57
Official Description (provided by the hotel):
The best place to discover the city center The Progress Boutique Hotel offers a perfect balance of comfort and personal service combined with upscale amenities and central location in Brussels. This harmonious approach to our guests' pleasure is further enhanced by our devotion to creating an atmosphere of intimacy, aesthetics and relaxation in our spacious public areas. Personal service and devotion by our staff to your comfort and convenience is a key factor to our hospitality approach. Business and recreation travelers enjoy true hospitality in one of Brussels very few boutique hotels. The Progress is a newly constructed city hotel, offering 57 deluxe double non-smoking rooms and suites, fully air-conditioned and with all imaginable state-of-the-art comfort in rooms and public spaces alike. Hotel Highlights • Boutique style business hotel with personal service and care • Spacious Rooms and Suites • Free wifi throughout the hotel • Non-Smoking Brussels Hotel • No Pets Allowed • City center Brussels location - Minutes away from shopping area, museums, entertainment, business and financial districts, close to all major public transports. • Full hotel facilities: Concierge services, fitness center, internet corner and wi-fi, limousine service, relaxing massage chairs • Full conference and meeting facilities MEETING ROOMS BRUSSELS The Progress Hotel is the perfect business hotel Brussels. Not only will you find Wi-Fi in your room, a broadband connection and a direct fax line, you can also hire ourmeeting rooms. Whether you’re holding a small meeting, a large seminar, a presentation or entertaining important clients, we have the ideal spaces for you. All our meeting rooms are stylishly furnished and fully equipped including internet connections, LCD projectors and screens. The rooms are designed to be flexible and can be configured to suit your business needs and our experienced staff are always on hand to ensure the smooth running of your event. BOUTIQUE HOTEL IN BRUSSELS Design Hotel Brussels – three words that perfectly summarize the Progress Hotel! This independently owned, luxury boutique hotel is centrally located in the heart of Brussels and has first class transport links both locally, nationally and internationally. It offers business travelers and tourists everything you would expect from a boutique hotel: individually styled rooms, top quality furniture and fittings, sumptuous bathrooms and discreet but efficient service. The decor and furnishings have been carefully selected and no detail has been overlooked in our search to accommodate our guests, from the finest toiletries to the latest in technology. The hotel also displays works of art by both well-known and up and coming artists to ensure that guests get much more than a traditional hotel experience. Our staff are fully trained and experienced to assist and facilitate in whatever needed, whether you’re looking for a great restaurant or a VIP airport transfer. BRUSSELS ACCOMODATION The hotel has 57 rooms all beautifully decorated with taste and style catering for every type of visitor from individual travellers and business people to families. There are single rooms, double rooms, family suites and our super-stylish loft suites. There are a range of fully equipped, flexible spaces that can be hired for meetings, seminars and entertainment. We want you to relax and enjoy your stay with us, so we offer you a choice of public spaces to unwind after a busy day or a stressful journey including three lounges, indoor olive grove, lounge bar and fitness centre. You’ll also find our friendly concierge to advise and organize and a 24 hour limousine hire service. 4 STAR DESIGN HOTEL IN CENTER OF BRUSSELS If you’re looking for a Brussels hotel near the main train stations, the Progress Hotel is exactly that. Brussels North railway station is just 400 meters away. If you’re also looking for a four star hotel decorated with style and the very best of modern designthat’s right in the city centre, the Progress Hotel ticks that box too. If you’ve been searching the internet for "Hotel Place Rogier" then you've come to the right place. Our central location puts Brussels at your fingertips, from superb shops, Michelin starred restaurants, museums and galleries to the European Quarter and business districts. Place Rogier has bus and metro links to enable you to explore Brussels for pleasure or to get around fast for business. The Royal Palace is a ten minute metro ride and the irresistible shops of Rue Neuve are a stone's throw away. There are museums and galleries to suit every interest, from the history of warfare at the Museum of Royal Army and Military History to surrealist art at the Magritte Museum. The hub of European democracy, the European Parliament is also just ten minutes away by metro. ... more   less 
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Also Known As:
Progress Hotel Brussels, Belgium

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