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“Needs to up it's performance.”

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Thon Hotel Brussels City Centre
Certificate of Excellence
Wimborne Minster, United Kingdom
Level Contributor
95 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Needs to up it's performance.”
Reviewed May 20, 2014

We stayed here as a group for one night on our way to the Black Forest. Road works made it impossible to get in the front entrance [not the hotels fault] it was very difficult to get the coach to the rear of the hotel with the one way traffic flow but eventually got there. Our room was 510 and was a double but very small. So small in fact that we had to lift our cases over the bed to get them away from the entrance and to allow unimpeded access to the bathroom. Our package included dinner and breakfast. Our dinner was cold and served on cold plates, notice had been given to the hotel that there was a vegetarian in our group but no notice was paid to this request. The waiting staff however did their best and after some delay a fish dish was produced. Breakfast was very good and included everything you would wish for. We were the only group eating dinner in the hotel and can now understand why that was so. Would we stay here again, no thank you.

Room Tip: 510 and other floors with this number are very small, also the opposite side of the corridor would h...
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Howie30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,154 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (134)
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English first
Gijon, Spain
Level Contributor
5 reviews
Reviewed May 20, 2014

The hotel is well located and it has the basic commodities, but it is not as good as for a 4 star rating.

The main drawback I found is that the wireless internet connection, which is in principle included in the price of the room, does barely work. I made a complaint about this but I was totally ignored by the recepcionists who seemed always overloaded with work.

Another annoying aspect is the long time that you have to wait for the elevators, as the hotel is very large and has 29 floors.

I will definitely not come back.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ThonHotels.no

Helpful?
Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberystwyth, United Kingdom
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 3, 2014

If you like bright citrus colours everywhere, you'll like this, but we found lime green in the room and bar area (flashing to other bright colours) and jazzy carpets on the corridors were not to our taste. The beds are comfortable and the bathroom a good size but there are funny round tall hard cushions instead of bedside tables. It all seemed clean enough, though there was fluff when we pulled the beds apart (twin beds right next to eachother, not what friends really want). We did not find the staff particularly helpful although they were polite. We were not told on arrival that we would have to pay a city tax extra on leaving (there could be a clear notice about this on the desk, perhaps?), nor were we given a map, which we saw on the desk on leaving! There is a lot of noise at night from sirens of emergency vehicles, and we were not at the front of the building. The price of the breakfast, if you do not have it included in a package, is exorbitant at 27 euros. Yes, it's convenient for Rogier metro station but I disagree with other reviewers - we are fast walkers and took 15-20 minutes to walk to Grand' Place.

Room Tip: If you don't like heights or lifts, ask for a lower floor - there are 29.
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patsos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ederveen, The Netherlands
Level Contributor
76 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed April 30, 2014

Main feature of this hotel is the location. It is within walking distance of everything in the city centre of Brussels. Within 10 minutes you are on the Grand Place. So very good.

Now the hotel itself is pretty easy to reach (if you are outside of rush hour) and has a parking garage (Vinci) which is actually pretty cheap for the location. I paid 11 euro for 1 night.
Friendly staff at the reception, bit hard to understand due to the live music but the music does bring a nice atmosphere. Room are OK, a little bit too small and slightly simple but clean and good to stay for a couple of nights, same goes for the bathroom.

Downside is they do not offer an ironing board in the room, which if you are on a business trip and like to iron a shirt is not very handy.

Now I did not try the breakfast as I was in a hurry so can not comment.

I would probably return to this hotel

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MikeB92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarpsborg, Norway
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed April 30, 2014

Great location only 10 min walk from the main square.
The metro is literally just outside with easy access to Gare de Midi / Süd, Gare du Nord is close.
Nice beds, ok sized room, clean room, though the bathroom could have been cleaner - it's never nice to find other peoples hair in the shower.
Surprised that you have to pay for Wi-Fi, not a much welcoming feature.
Breakfast is expensive, selection is ok. Half price during the weekends, but the selection is then reduced and it's better to find a coffe & pastry elsewhere.
The bar has an ok selection and prices, though the color constantly changing between neon red & neon green is rather disturbing.
Personnel was welcoming and pleasant.
Overall - an ok stay.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wikander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 29, 2014

I stayed at the Thon City Centre in April 2014 and was really surprised by the fact that I had to wait for the elevators well over 10 mins to get to ground floor for breakfast. The only way to get elevator from 16th floor was to get an elevator going up and then finally down.

Also, be prepared to queue for coffee several minutes in the morning rush hour between 8-9.

The room was pretty much ok. However, the picture quality of TV channels was poor (grainy) and the Wi-Fi included in room charge did not work at all.

Location is ok, especially if coming with train from the airport.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed April 29, 2014

Thon is very conveniently placed. Arriving from the airport (and in Europe for the very first time), I didn't find it at all difficult to get on the train in the airport, and find myself in Gare du Nord (or Noordstation). It was a very pleasant ride, and you wouldn't even need to change stations. Arriving at the station, it was a fairly (literally) straightforward way to get to Thon.

Besides this, Thon's just a walk away from the Grand-Place, and everything else in the City Centre (as it is in the City Centre), thus making it an ideal hotel to go sightseeing anywhere around the city. Also, in front of Thon is one of the stops to the Big Bus Tours, so you can just hop on from there instead of finding some other place to hop on from.

I liked the rooms, they were good for the price and very clean. I also liked the buffet breakfast a lot (as I stuffed myself everyday before leaving the hotel). Aside from this, during the time I was there, Thon had this environmental green card that rewarded me with 5 euros (usable only in the hotel bar) every day I didn't need to have my towels changed. Not sure if that's common in Europe (like I said, it was my first time), but I ended up with 20 euros to spend at the hotel bar.

All in all, I liked Thon a lot, and I would most probably book there again if I had the chance.

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Bodi Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thon Hotel Brussels City Centre

Property: Thon Hotel Brussels City Centre
Address: Avenue du Boulevard 17, Saint-Josse-ten-Noode, Brussels 1210, Belgium (Formerly Tulip Inn Brussels)
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Saint-Josse-ten-Noode
#3 Romantic Hotel in Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Thon Hotel Brussels City Centre 4*
Number of rooms: 454
Official Description (provided by the hotel):
Thon Hotel Brussels City Centre is a hotel that offers infrastructure in keeping with both the requirements of business travellers and tourist alike. The hotel is located in the Brussels city centre and possesses 13 function rooms of which the largest has a capacity of 400 persons. It is also the first Thon hotel which offers express check-in/check-out kiosks that provide the ultimate level of self-service automation, privacy and convenience for hotel guests.Express Check-in / Check-out:This solution has been installed to leverage your comfort level. ... more   less 
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Also Known As:
Thon Hotel Brussels City Centre Belgium

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