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“Good location”

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Thon Hotel Brussels City Centre
Certificate of Excellence
Copenhagen, Denmark
Level 4 Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good location”
Reviewed January 7, 2014

Stayed at Thon for couple of days in connection to a meeting in Brussels. The hotel is nice, rooms are clean and standard for this type of hotels; free coffee/tea in the room. Had a room on 26th floor, fantastic view over the city. Hotel should have more elevators, we came home one day and there was a group of tourists with their luggage waiting for the elevators, it took around 15 minutes until all could go up. All together fine for a business trip, I am not sure I will return on vacation.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CristinaDK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElkeCeulemans, P.A. to the General Manager at Thon Hotel Brussels City Centre, responded to this review, January 9, 2014
Dear traveler,

We thank you for your comment on your stay with us at Thon Hotel Brussels City Centre.
We are happy to see, that in general you had an enjoyable stay.

May we point out, that we have 7 elevators in total, 2 of which have a capacity of 10 people. 4 elevators are situated in the front, 3 more can be found behind the corner, which are mostly overseen by clients. It can happen that at peak moments, such as breakfast and check-in of groups the waiting time is a bit longer, but as the elevators move very fast, the waiting time is limited as much as possible.

We do hope we’ll have the pleasure of welcoming you again with us upon a next business visit to Brussels.

Best regards
Elke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Gainesville, Florida, USA
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 7, 2014

nice place, good location, near a train station and also near touristic objectives, at least 3* quality. beware for hidden fees, though (fees that are not mentioned on the website when booking the hotel, but instead you found out about them at the check-out).

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mihafl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElkeCeulemans, P.A. to the General Manager at Thon Hotel Brussels City Centre, responded to this review, January 9, 2014
Dear traveler,

We thank you for your appreciation on your stay with us at Thon Hotel Brussels City Centre.
We are pleased to hear that in general you had an enjoyable stay and that you especially liked the location of the hotel.

We are not sure what you mean with "hidden fees". If you mean the city tax, this is mentioned on our website as well as the websites of our main online partners. If, however, you book through a website where it is not mentioned, we would like to hear about it and we'll be happy to rectify it.

On the other hand, our receptionist should have verified your booking upon check-in and should have pointed out that the city tax was not included. We are sorry this was not done and we do apologize.

We do hope we’ll have the pleasure of welcoming you again upon a next visit to Brussels.

Best regards
Elke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lamia, Greece
Level 4 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 6, 2014

We went with my wife on Christmas time (28-31/12). The hotel is located in one of the best spots of Brussels. You get out and you are in 1 minute walk from shopping centers, supermarkets, pedestrian streets, even a gym!
We had an upgrade to a superior room (fantastic!!! - thank you THON!!!!), with a sitting room and an extra 32'' TV, another room with a nice double bed and nice bathroom! The hotel is fully renovated, with a fantastic view and a warm atmosphaire. The breakfast is a +++. Great variety!

Room Tip: Choose superior room! Fantastic view!
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank giorgosLamia_Greece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElkeCeulemans, P.A. to the General Manager at Thon Hotel Brussels City Centre, responded to this review, January 9, 2014
Dear traveler,

Thank you for your positive evaluation of your stay with us at Thon Hotel Brussels City Centre.

We are happy to hear you had an enjoyable stay and that you liked our newly renovated hotel and especially the breakfast. We try to offer a wide variety of different and fresh products, so that everyone finds what he’s looking for in a good breakfast.

Upgrades are given upon availability and we are glad to hear you appreciated the gesture.

We are looking forward to welcoming you again upon your next visit to Brussels.

Best regards
Elke
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Stevenage, United Kingdom
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 5, 2014

Thon Hotel, very clean, comfortable. Television in the room, tea and coffee, hair dryer all in the room. Even though some would expect this as standard Ive been to some with a similar sta rating and they haven't so they can get the money out of you at the restaurant. The location is fantastic just outside Rogier on the Metro which is only a couple of stops from the Eurostar. Easily accessible from the airport too. The breakfast I didn't take part in and was already aware that it was £27 euros per person which was a bit much. So in the morning I took a walk and on the high street which is about a ten minute walk I found a Sandwicherie which opened at 0600hrs The paninis were nice. This was a couple up from Paul (bakery - which does nice sandwiches) There is a McDs, Subway Pizza Hut all within a minute or two walk just to get you settled on your holiday before you become adventurous with your pallet.Definatly stay again. Oh and I forgot. The gym is pretty decent too for a hotel.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tristangumede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElkeCeulemans, P.A. to the General Manager at Thon Hotel Brussels City Centre, responded to this review, January 9, 2014
Dear traveler,

We thank you for your positive review on your stay with us at the Thon Hotel Brussels City Centre. It is always nice to hear that you as our guest, appreciate the efforts we made to improve our service and infrastructure.

The hotel is indeed centrally located and easily accessible with different means of transport. As you mentioned in your review there are also many restaurants in the direct neighborhood of the hotel.

We are sorry to hear you think the breakfast is too expensive. We believe we offer a good price/quality buffet with many fresh and local products. During the year, the breakfast is at half price in the weekend, and for those you who do not want a copious breakfast, we also have our quick breakfast for only 9 euro, which includes a coffee or tea, an orange juice and 3 pastries.

During the Christmas and New Years period we also had a promotion of breakfast at half price, which so far is extended until the 19th of January 2014.

We are looking forward to welcoming you again upon your next visit to Brussels.

Kind regards
Elke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Sussex, United Kingdom
Level 6 Contributor
114 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 5, 2014

We have stayed in this hotel a few times, last time 2012 it was undergoing a revamp. This work has now finished and the hotels new bar/restaurant area looked very nice, although we choose to always go out to the Grand Place area to eat and drink. The rooms have been refurbished and are clean, neat and tidy. Room was very warm. You get BBC1 & 2 if your French or Flemish is not up to standard. Hotel has free PC's to use in the lobby, which is great to get the check in done for the return flight. Staff are friendly and very helpful. If you need the metro its just outside and the mainline station is 5 mins round the corner. For the price and location this is a good value hotel, but you are 15 min walk from Grand Place, but you do walk pass a lot of good shops on your way!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElkeCeulemans, P.A. to the General Manager at Thon Hotel Brussels City Centre, responded to this review, January 10, 2014
Dear traveler,

We thank you for your positive comment on your stay with us at the Thon Hotel Brussels City Centre.

We are pleased to see that the effort we made to improve the standard of our hotel, is well appreciated.

Being a regular guest, please do not forget to ask for your Thon membership card. As a member you receive numerous advantages depending on the number of stays in one of the Thon Hotels. Please do not hesitate to read more about it on our website.

We are looking forward to welcoming you again upon your next visit to our capital.

Best regards
Elke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, England, United Kingdom
Level 5 Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 4, 2014

The hotel is in a great location to easily walk into the city. The hotel has lovely rooms, we have a suite on the top floor, the views were great!Friendly staff with great English. My only tiniest of tiny niggles was that you needed to pay 7 Euros for wi fi. In this day and age that should be standard. All in all a great place to stay and fantastic value for money.

Room Tip: We booked a family room and got a fantastic suite on the top floor. There are 29 floors so the views...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElkeCeulemans, P.A. to the General Manager at Thon Hotel Brussels City Centre, responded to this review, January 9, 2014
Dear traveler,

We thank you for your positive review on the Tripadvisor platform, evaluating your stay with us at the Thon Hotel Brussels City Centre.

We are pleased to see that you appreciated the service given by our staff, as well as the infrastructure and location of the hotel. This means that the constant efforts we are making to improve ourselves are not in vain.

May we point out, that we offer free internet on our 4 lobby computers. The WIFI is free the first hour, afterwards it is with a daily charge of 6,95 EUR. If you book your stay through our own webpage, the WIFI is for free during the entire stay.

We do hope we’ll have the pleasure of welcoming you again upon your next visit to Brussels.

Best regards
Elke
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Twickenham, United Kingdom
Level 5 Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed December 31, 2013

I've come to the conclusion that the majority of people who review hotels on trip advisor, do so, just to have a moan. I read reviews for this place before I left and to be honest they did put me off. On arrival, the hotel described in most of these reviews couldn't have been more different to the one described by reviewers.

The location of this hotel is excellent. There is a metro stop right outside it, there is a tour bus that goes from right outside, there is a shopping centre opposite, and also a lots of streets of shops, resturants and bars. Its also only a short walk to go to the main square and all the sights.

Check in was fast and easy, the reception areas were well presented and the staff were very helpful. We were on the 22nd floor out of 29, and the view was just incredible, you could see the whole city. Our room was small but this wasn't a bad thing, we had more than enough space really. The room had a TV, teas and coffees, and the beds were comfy. The only negative things about the room were, as I have found with most hotels, theres no plug sockets by the mirror, so straightening your hair is somewhat of a challenge and the hair dryer was pretty useless, but again, this is the same with most hotels so I wouldn't change my rating of excellent.

The bar is very reasonable priced and open until 1am, with a good selection of drinks and local beers. We didn't eat here so I can't comment on the food. The hotel offers a great exchange rate too if you're wanting to change money, better than the rate I got at home.

Check out, we did have to queue for around fifteen minutes, they looked a bit short on staff but it was just after Christmas so I think this is understandable, but once we did reach the front of the queue we were done in less than a minute.

If I were to visit brussels again, I would definitely stay here, and I would also recommend it to others.

Room Tip: Ask for a room high up, the views are great.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thon Hotel Brussels City Centre

Property: Thon Hotel Brussels City Centre
Address: Avenue du Boulevard 17, Saint-Josse-ten-Noode, Brussels 1210, Belgium (Formerly Tulip Inn Brussels)
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Saint-Josse-ten-Noode
#3 Romantic Hotel in Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Thon Hotel Brussels City Centre 4*
Number of rooms: 454
Official Description (provided by the hotel):
Thon Hotel Brussels City Centre is a hotel that offers infrastructure in keeping with both the requirements of business travellers and tourist alike. The hotel is located in the Brussels city centre and possesses 13 function rooms of which the largest has a capacity of 400 persons. It is also the first Thon hotel which offers express check-in/check-out kiosks that provide the ultimate level of self-service automation, privacy and convenience for hotel guests.Express Check-in / Check-out:This solution has been installed to leverage your comfort level. ... more   less 
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Also Known As:
Thon Hotel Brussels City Centre Belgium

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