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“Great spot in Brussels”

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Crowne Plaza Hotel Brussels - Le Palace
Certificate of Excellence
Reviewed August 4, 2014

This was a great home base to explore Brussels. While not in the city center, it was a close enough walk (about 15 minutes) to be accessible, while not over-crowded.

As a Priority Club platinum member, we were upgraded to the club floor. Lots of "freebies" in the room, including beer and soft drinks in the fridge, some delicious speculoos cookies, and Godiva pillow chocolates. Also, some very nice aromatherapy sprays! The room wasn't overly large, but it was adequate, and the bed was comfortable.

The hotel is an easy 7-minute walk to the North train station (just a straight shot up a fairly major street). It's next to the botanical gardens, and the Rogiers metro stop (which is under construction right now, so a little more difficult to use than it normally would be). That said, we walked most everywhere, since Brussels is a very walkable city.

For restaurant close-by, there was a nice selection along Blvd Adolphe Max, just a couple minute's walk. We enjoyed the Brasserie Meat Me for good steak and wine and a reasonable price.

If there is any downside to the hotel, I'd say that the staff wasn't particularly warm. They were by no means rude, but there was not a lot of interaction beyond the necessities of checking in and checking out.

If we find ourselves in Brussels again, we would return!

  • Stayed: July 2014, traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank Andrea E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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670 - 676 of 2,001 reviews

Reviewed July 31, 2014

Superb hotel with perks provided as an Elite priority points member - like a room on the 7th floor, free drinks at the bar and in the minibar (topped up daily). The room was spacious and very clean with a nice wooden floor and nespresso coffee machine (pods supplied) large mounted flat screen TV with free wifi. The breakfast was bountiful with a superb choice of fresh juices from the usual ie raspberry, kiwi and apple, melon and grape..etc and the freshly made coffee was delicious. Overall I would recommend this hotel for any stay whilst visiting Brussels, good location for the metro, shops and nice walks around the city.

Room Tip: The 7th floor has a "quiet zone"
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  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank pg_deane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2014 via mobile

Stayed here for almost 4 nights, nice property lavish breakfast, close to Noord train station, and also right across the main shopping street. Smart TV's in rooms helps streams videos online. Reception does gets busy at times but managed well.

Stayed: June 2014
Thank Rohit10_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2014

Spent 5 nights in this hotel for business.
Rooms are quite small and dark. You cannot open the window due to the noise from the environment.
Food is good but breakfast was way too hectic and crowded.
There is a public underground parking around the corne which is not convenient if you arrive late in the evening, given the neighbourhood.
This place must have been great in its glory times. It has been renovated but not thorough enough to shine again...

Stayed: June 2014, traveled on business
Thank vikDusseldorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this reviewResponded August 14, 2014

Dear vikDusseldorf,

We appreciate you taking the time to write a review of our hotel. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel.

Please accept our sincere apology for the shortcomings you experienced and we regret our hotel did not live up to your expectations in some aspects of your stay. Rest assured that your feedback will be taken into consideration in our efforts to continually monitor and improve the quality and services we offer.

Though we would prefer you had a better experience at our hotel, would like to thank you for sharing your thoughts and hope that you will consider us again on your next travel.

Sincerely,

Joel B
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2014

Booked this hotel based on a friend's recommendation. Rooms were good size, big bathrooom, all very clean. Free bottled water every day. Booking in advance with breakfast for two only cost $120/day.Where do you find that kind of rate in a major capital city! Breakfast had lots of choices, plenty of fresh fruit. Good coffee. Walking distance to shopping. About 15 minutes' walk to Grand Place. Five minute walk from North Station (Gare NOrd). Very convenient for airport train and day trips to Bruges and Ghent. No decent restaurants in immediate neighborhood.For dinner, it's a 12-15 minute walk to Place Sainte-Catherine, where there's an unlimited choice of restaurants specializing in seafood

Room Tip: Early booking online with advance purchase is a true bargain. The treat IHG Priority members very we...
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Marc G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2014

Walking distance from everything. Coffee is great and also the breakfast. By the breakfast when you réserve the room it Will be cheaper. Room is big clean and comfortable. Pay parking just In front with the shopping mall. We stadia four days.

Room Tip: Ask for a view
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  • Stayed: July 2014, traveled with friends
    • Location
    • Cleanliness
    • Service
Thank CWedgeBlainville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2014

Old, but nice hotel. Really comfortable beds. A short walk to the city center, lots of shops on the way. It was very clean. Most of the staff was friendly and helpful. The wifi wasn't great. We watched some World Cup matches in the bar, and they didn't offer any food for the later matches.

  • Stayed: June 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 2222CJM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Saint-Josse-ten-Noode
#2 Romantic Hotel in Saint-Josse-ten-Noode
Price Range: $102 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
Official Description (provided by the hotel):
Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, just next to the hotel. Most of our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; Wi-Fi, Business Centre and Fitness Centre facilities are available around the clock. Guests can also benefit from a discounted rate at the InterParking Rogier, situated at the back of the hotel. ... more   less 
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Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium

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