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“Excellent”

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Crowne Plaza Hotel Brussels - Le Palace
Certificate of Excellence
Level 5 Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Excellent”
Reviewed August 16, 2013 via mobile

Friendly and efficient staff, nice room in a unique Art Deco/Nouveau style, and well located for the metro or to walk into the centre. Service on reservation was also very good indeed. This was excellent value too. I'd definitely stay again- much nicer than I anticipated from a chain hotel.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1982_Lancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, August 19, 2013
Dear 1982_Lancs,
You made our day, here at the hotel. Many thanks for your 5 star review. We are already looking forward to your nexy visit to us.
Personal greetings
Rogier M. Hurkmans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (230)
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English first
2 reviews
Reviewed August 15, 2013

Location is very convenient, across the street from Rogiers subway station and a short 3 block walk from the Brussels North train station. I have stayed there on two occasions in 2013 and have had excellent experiences each time. The junior suite is an excellent upgrade and the full sized suite is nothing less than spectacular - complete with in-room fitness equipment.

The breakfast is outstanding, as is the concierge service.

Besides the transit stations nearby, there is also a pick up location for the hop-on hop-off tour bus a block away, which provides access to all of the top Brussels sites. It is also a short walk down a pedestrian parkway right to the city center.

Room Tip: Park view rooms are away from the major street and generally quieter
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, August 19, 2013
Dear Tom D,
It was a great pleasure to have you as our guest twice this year already. I hope a third visit is already planned.......
Many thanks for your great Tripadvisor review. It's much appreciated.
Best regards
Rogier M. Hurkmans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
malaysia
Level 5 Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 14, 2013 via mobile

excellent location to city. 5mins walk to museum and the square. chic yet elegant deco. comfortable beds. modern and well maintained. practical yet luxurious feel. the sofa beds were also comfortable. the TV is impressive with hi tech censors and internet connection to youtube etc. love it!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mav-kayz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, August 19, 2013
Dear mav-KL,
Great to read that people like our new TV system, which we've just installed over Summer. It's indeed impressive what you can do with it.
Many thanks for staying with us and for your positive feedback.
Best regards to Malaysia
Rogier M. Hurkmans
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, England, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 14, 2013

Great location with a number of other hotels around. We had a toddler with us and it wasn't too much trouble getting luggage and toddler comfortably from station to hotel. Very much like any other Crowne Plaza - helpful reception staff, clean/comfy rooms. Breakfast buffet was amazing - good selection with plenty of choice.

The shopping mall is right opposite so quite handy really. Not tried myself but heard the hotel restaurant is quite good - the one next door in holiday inn is good too. Saw few more restaurants including a big american/mexican grill joint just around the corner.

Good base to explore Brussels and not much that could go wrong with Crowne Plazas

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harish R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 14, 2013

The direct neighbourhood of the hotel (Sint Joost) is nothing to write home about, with many uncompleted buildings and streets, and lots of beggars in the streets. However, the Grand Place and most of the other tourist attractions are within walking distance.

The hotel itself has the grandeur that one can expect in a city like Brussels. The room itself is not very large, but sufficient for two beds and a small desk. The beds are very comfortable and the bathroom with a bathtub is nicely done, spacious and everything is clean, as it should be. The room comes with a good air conditioner. We had a room in the inner part of the building with a window that only gave a view of the next room.

The self-service breakfast is very complete and of a good quality. Not sure if it would be worth the €20+ if it was not included in the offer though. Altogether the hotel was of very great value at a rate of €89 per night.

Room Tip: One may want to request a room with a view outside, but keep in mind that this view will not be anyt...
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brambo77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, August 19, 2013
Beste Brambo,
Thanks for recently staying with us. I'll pass on your nice comments to our staff. Also thanks for taking the time to review our hotel on Tripadvisor. Much appreciated.
Met vriendelijke groeten
Rogier M. Hurkmans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Level 3 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 12, 2013

Stayed in a triple room at the end of July. We arrived early and had no problems booking into our room even though it was only mid-day. Room was a very good size with very comfortable large beds, good air conditioning in the room, plenty of tea & coffee in room and a nice large Smart Tv. Rooms were very clean and we also found the gym & sauna that were well equipped and spotlessly clean. It was like having your own private gym & sauna. Hotel located right next to a Metro station and a short walk to the City centre but you need to take a taxi or the Metro to get the the Midi train station. Staff were very friendly and efficient, if I did stay in Brussels again I would definitely stay at the Crown Plaza

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Panda1114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, August 19, 2013
Dear Panda 1114,
Thank you very much for staying with us with your family and for your very nice feedback. We are aiming to provide great service to our guests and it feels good when we recieve such positive feedback.
It will be a great pleasure to welcome you again one day
Kindest regards from Brussels
Rogier Hurkmans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 4 Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 9, 2013 via mobile

I can't attest to the regular rooms as we upgraded to the jr suite....and it's very nice! Lots of free coffee and espresso in the room, nice amenities, big, comfy bed and lots of room to spread out. One and a half bathrooms and even an exercise bike in the room. Great bathroom with shower, tub and tv to relax in. Big fluffy towels and robes to boot.

Free wifi throughout the hotel- which is a welcome nicety especially when so many other nice chains charge a ridiculous $15-20 per day charge....and wifi is not a huge cost for hotels. Fantastic location to shopping, restaurants and grand palace plus there is a full grocery store across the street in the mall where you can pick up food/water to save a few bucks. ;)

Stayed August 2013, traveled on business
Helpful?
Thank da_knees45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rhurkmans, General Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, August 19, 2013
Dear da_knees45,
I agree with you, our Suites are amazing! Thanks a lot for staying with us and for putting your experience, so nicely on paper. Just something about wifi in hotels: it is not like at home and surely coming with a substantial cost. We've just upgraded our wifi system again after only 2 years for a big amount, to cope with the demands of nowadays travellers. People check in the wifi system with 1,2,3, or more devices and speed must be fast, signal stable, and also safe. In a 354 room hotel with big conference capacity, this is a high tech installation. On peak times you see more than 2.000 devices checking into the system at once, all wanting a problemless connection.
As we think it's an important guest service, we offer complimentary wifi to all our guests.
Best
Rogier M. Hurkmans
Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Property: Crowne Plaza Hotel Brussels - Le Palace
Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Saint-Josse-ten-Noode
#2 Romantic Hotel in Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
Official Description (provided by the hotel):
Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more   less 
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Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium

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