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Crowne Plaza Hotel Brussels - Le Palace
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Savings alert! 19% below average rates

The price you found is 19% lower than this hotel's average rate of $78/night.

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Reviews (2,106)
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All reviewsthe grand placeart decojunior suitequiet roomminute walkrogier metro stationbusiness hotelmini bargare duhotel is locatedcity centreshopping streetan upgradeconvenient locationenjoyed my staybusiness tripcoffee machine
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Reviewed January 23, 2013

This was our first visit to this wonderful city. This hotel was very easy to travel to. We flew in took train to Brussels nord station and walked three blocks to hotel. The staff here is better than any place I have stayed. Always helpful, very knowledgeable and always greet you as you pass then .
The standard rooms are are of nice size and clean . The furniture is up to date with a very comfortable bed. The hotel is easy walking distance from many eating establishments and the site of central city one of the main tourist areas. The only down side is our room was on the south of the building that faces a very busy road. The traffic noise was not a problem but the local police seem to use this road with great frequency and their sires echo through the room. We were awaken each night a few times. If you stay here and it is a great place make sure that your room is away from the Main Street.

  • Stayed: January 2013, traveled as a couple
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Thank MIFire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GOudeVrielink, Director of Business Development at Crowne Plaza Hotel Brussels - Le Palace, responded to this reviewResponded February 4, 2013

Thank you for your positive review and for the good feedback on our services and staff. It is our main goal to offer warm and efficient services, so we appreciate a lot your feedback. I will transmit your feedback to our colleagues. Warm regards and looking forward to welcoming you again in our hotel! Gabriela Oude Vrielink, Director of Business Development

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Reviewed January 20, 2013

This was the nicest hotel we stayed in during our European vacation. Location was great. There was a subway station right out the back door of the hotel, but you could easily walk to town square. Room was very large, and comfortable, and we got a very good rate. This was the latter part of our trip, and it was such a joy to stay in such a relaxing hotel after staying in quite a few budget places.

  • Stayed: September 2012, traveled as a couple
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1  Thank DaveMyong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GOudeVrielink, Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this reviewResponded February 4, 2013

Thank you very much for your nice words and feedback! Looking forward to welcoming you again to our hotel! In the meantime, we wish you only the best, Gabriela Oude Vrielink, Director of Business Development

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Reviewed January 19, 2013

I hosted a business event here, and have to commend the staff. As with many business meetings held in hotels you hope that the host venue will deliver on the promises they make when you book. I have to say that myself and team were very impressed by all the team who worked with us on our event, from the concierge to the business event team - all went out of their way to may sure our event went well - at times you need a little flexibility and the team adapted at each 'hurdle'.
The hotel is well furnished inside, we used the first floor for our event which was a really good space to 'own' for the day. Food and reception staff were all of a good standard too.

I would revisit, and hold further meetings in this hotel.

Room Tip: not sure on bedrooms, I had 243 which wasn't the best but the rest of the team seemed to be happy with theirs..
  • Stayed: January 2013, traveled on business
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Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GOudeVrielink, Director of Business Development at Crowne Plaza Hotel Brussels - Le Palace, responded to this reviewResponded February 4, 2013

Thank you for taking the time to write the review and to share about your experience with us! We appreciate your good words and we are happy to have delivered services as per your expectations. We will also check the room you mentioned, thank you for staying with us and for organizing your meeting in our hotel! Gabriela Oude Vrielink, Director of Business Development

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Reviewed January 18, 2013

i stayed in this hotel in june 2012 with my family. one word sums up my experience - COMFORTABLE & ROYAL. The location is excellent, main street , main shopping area , eateries all around , very near grand place , one can take a cool evening stroll back to hotel after having dinner near the grand place. very well connected with transport facilities available all the time , and all types of transport - taxi , train, bus. No congested traffic.
the building is grand and large spacious rooms , lovely breakfast to start your day - an experience in itself. I recommend this hotel because if we compare the price with other hotels and facilities , then it is par excellence.

Room Tip: book in advance , if frequent traveller , then take priority club membership of holiday inn group and enjoy room upgrade , instant reservation + points.
  • Stayed: June 2012, traveled on business
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2  Thank vivekjaipur460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013 via mobile

A fundamentally sound corporate overnighter. Very good dinner, respectable room and good bed, excellent location and better than average wifi. Staff are a little disconnected though, and public spaces in the hotel are a bit inhospitable. It is also extremely pricey for an essentially no frills business hotel.

  • Stayed: December 2012
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Thank jimbonotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this reviewResponded August 1, 2013

Dear jimbonotts,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding dinner, room and the bed.

However, We’re sorry we fell below your expectation regarding our staff being a bit inhospitable. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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