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“staying in crown plaza , le palace is an experience in itself , grand rooms, grand property , grand location , lovely.” 4 of 5 bubbles
Review of Crowne Plaza Hotel Brussels - Le Palace

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Crowne Plaza Hotel Brussels - Le Palace
jaipur
Level Contributor
142 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“staying in crown plaza , le palace is an experience in itself , grand rooms, grand property , grand location , lovely.”
4 of 5 bubbles Reviewed January 18, 2013

i stayed in this hotel in june 2012 with my family. one word sums up my experience - COMFORTABLE & ROYAL. The location is excellent, main street , main shopping area , eateries all around , very near grand place , one can take a cool evening stroll back to hotel after having dinner near the grand place. very well connected with transport facilities available all the time , and all types of transport - taxi , train, bus. No congested traffic.
the building is grand and large spacious rooms , lovely breakfast to start your day - an experience in itself. I recommend this hotel because if we compare the price with other hotels and facilities , then it is par excellence.

Room Tip: book in advance , if frequent traveller , then take priority club membership of holiday inn group an...
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  • Stayed June 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank vivekjaipur460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (209)
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Glasgow, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed January 17, 2013 via mobile

A fundamentally sound corporate overnighter. Very good dinner, respectable room and good bed, excellent location and better than average wifi. Staff are a little disconnected though, and public spaces in the hotel are a bit inhospitable. It is also extremely pricey for an essentially no frills business hotel.

  • Stayed December 2012
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jimbonotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Brussels - Le Palace, responded to this review, August 1, 2013
Dear jimbonotts,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding dinner, room and the bed.

However, We’re sorry we fell below your expectation regarding our staff being a bit inhospitable. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rehovot, Israel
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed January 12, 2013

The hotel is really nice: good clean room with nice decoration, delicious breakfast, friendly staff, great location (short walking distance from the city center and North train station). We arrived early in the morning so it was obvious to us that we could not check in and get the room at 7am. We were very surprised when in the reception we were told that there is no problem with early check in and we got the room. Our room was one with “the wall view”, however it did not cause any inconvenience to us since we were out of the room most of the time. I will definitely stay at this hotel next time I am in Brussels and I can recommend this hotel to everyone who is looking for a good hotel at reasonable price.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elena G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheltenham, England.
Level Contributor
76 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed January 7, 2013 via mobile

Stayed here for new year, room was good location also good across road from shopping street which leads to Grand Place. Was quoted €55 for breakfast for two of us - I don't think so!!! No other problems and would stay again.

Stayed January 2013
Helpful?
Thank onthepiste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level Contributor
155 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed January 7, 2013

This is my second time at the Crowne Plaza Brussels. Intentionally stayed at the same hotel because of location. I was upgraded to an Executive Room overlooking the garden. Loved the room. The service as usual excellent. Did not try their restaurants this time, but ordered room service, which was quick and prompt. Everything in the room was really great; internet, housekeeping and the best part again is the location!

  • Stayed January 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Anita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 6, 2013 via mobile

This hotel was very well located just a short stroll away from the main shopping pedestrian mall, tourist areas and dining.

Our room was very comfortable with a king bed, coffee maker, TV etc. The bathroom was a generous size which was a nice surprise and there was plenty of room to place personal items.

Their WIFI however was quite unreliable and would drop out frequently. I had a lot of connection issues with my ipad and iphone and the SSID could not be found even though my husbands iphone was connected to WIFI. We were staying on the 7th floor and signal was poor.

Apart from this I enjoyed staying here.

Helpful?
Thank Misskell
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Netherlands
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed January 5, 2013

We are just back from a short stay in Brussel. We travelled as a family.
The Hotel is just a walk away from the main shopping street, and about 10 min walk to the Brussel North Station.
When we checked in I feel a warm welcome, our room was already ready and situated in a corner on the third floor.
We had a view on a little parc and main street.
It was quit a big room,with a extra sofa bed for our daughter,everything we needed it was there included a senseo machine with coffee pads.
The continental breakfast was very well,everything was there.
Just walk out and cross the main street and the first shops are there.

A said before we feel a warm friendly welcome also when we checked out.
If Crowne Plaza keep there service well to the future we will return.

Room Tip: Room 361 is a corner room with is quiet large.
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  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank searcherNetherlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Brussels - Le Palace

Property: Crowne Plaza Hotel Brussels - Le Palace
Address: Rue Gineste 3, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Saint-Josse-ten-Noode
#2 Romantic Hotel in Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Hotel Brussels - Le Palace 4*
Number of rooms: 354
Official Description (provided by the hotel):
Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more   less 
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Also Known As:
Crowne Plaza Brussels
Crowne Plaza Hotel Brussels - Le Palace Belgium

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