Stayed here for 6 nights during a recent trip to Belgium. Overall, I would give it 3.5 stars, but since I have to choose, I am leaning towards 3.
-Staff. Staff were generally very friendly and helpful. The staff at the concierge desk (basically the regular front desk staff) were very helpful in helping me make a dinner reservation one night and were very pleasant.
-Location. The hotel is a 5 minute walk from the Brussels Nord train station and has the Rogier metro stop RIGHT in front of the hotel. Great location for getting around the city and country. Now, there is not a TON of stuff right in the immediate area of the hotel, so food at night is a little tough, but you can get around easily.
-Breakfast. The included breakfast is pretty decent although it gets tiresome after a few days, as it is always the exact same. A few different juices, a variety of cheeses and cold cuts, and some hot items like rice and bacon. Some variety would have been nice though, and some items like potatoes also would have been nice.
-Bed. The bed is my room was pretty comfy and soft.
-Water. Free bottle of water in the room that was replaced every day. Very nice.
-Business center internet. We tried to use the business center internet every day of our stay and none of the computers worked right. The internet on all of them just did NOT work. It took me 10 minutes to even load my email. VERY irritating.
-Room. The room was small and tired looking. The hotel itself just seems old and worn on the inside for the most part. The shower was extremely small and I could scarcely stand up straight in it, as it was so narrow.
-Amenities. No conditioner? Really? What kind of 4 star hotel does not have or offer conditioner bottles in the shower for its guests? No CNN. The TV said it has CNN on channel one, but it was Eurosport. I know it is silly, but I get used to having CNN when I travel and it seems like a basic thing to have in a 4 star hotel. Bathroom itself was fairly large but had a small sink and not that much counter space.
-AC/Heating. The room would not cool down unless we opened the window. Basically if we turned the thermostat down all the way, it kept going.
Overall, it was a good stay and the hotel was satisfactory. Honestly, I just cannot say it is a 4 star hotel. It was a comfortable, clean and safe hotel that was good enough, but it was not luxurious by any means and I would not pay 200+ euros a night for it, but for the price I paid, I was pleased. Overall I think this is not a super expensive hotel generally. As I said, 3.5 stars if I could give that.
- Official Description (provided by the hotel):
- Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more less
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- Also Known As:
- Crowne Plaza Brussels
- Crowne Plaza Hotel Brussels - Le Palace Belgium