A one night stay. Service minded front desk staff (a newbie took care of me) and I got a nice very quiet room on the 7th floor. Free Internet connection was fast - and finally a hotel that has understood the benefit of guests not having to log on with silly codes and usernames!
Bed unusually soft and welcoming. Lots of pillows and a well lit bathroom with magnifying glass for make up sessions. (Didn't have breakfast)
I experienced problems when doing online check-in and printing out my boarding pass using the Business Center since that internet connection was snail paced and the printer out of order. However this was solved by the young man at reception (with me hanging over him knowing the consequences of having done online checkin and then failing to bring the print out boarding card to the airport ..) It took a while but eventually I got it - the best was that the speed or lack of it, of the internet connection became obvious to him too.
After my return to the room the Front Desk Manager knocked on my door with a box of Belgian Truffles and a little hand written note apologising for the Business Center "not living up to my expectations" ! Very good - this is how you know that you have managed to choose a hotel with a good guest policy.
- Official Description (provided by the hotel):
- Situated in the Northern Quarter, Crowne Plaza® Brussels - Le Palace hotel adds elegance to business trips. Built in 1908, our hotel is fully renovated and offers the most contemporary, business-ready amenities. Ideal for corporate travel and events, our hotel is located near Brussels Airport and the city centre. Guests can get to the European Commission and NATO – as well as major companies like Procter and Gamble and BNP Paribas Fortis – via the Rogier metro station, a five-minute walk away. Hosting an event on site? Our flexible meeting facilities include WiFi and the assistance of our Crowne Plaza® Meetings & Events team. Situated on Place Rogier, our hotel is within easy reach of places to see. Sightseers can take a walk to a host of parks, theaters and museums, including the Grand Place and Royal Museum of Fine Arts, in 15 minutes or less. Our guestrooms overlook the Botanical Garden of Brussels, where visitors can find art exhibitions and concerts, or simply stroll the grounds. Within our historic hotel, you can work or work out anytime; WiFi, Business Centre and Fitness Centre facilities are available around the clock. Questions? Our multilingual staff are at your service. Hungry and pressed for time? Choose from a fast and fresh dining menu. Or, linger over a beer or international cuisine at Nouveau Taste Restaurant or Deco Verre Brasserie. ... more less
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- Also Known As:
- Crowne Plaza Brussels
- Crowne Plaza Hotel Brussels - Le Palace Belgium