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Reviewed February 3, 2010

This was our second visit to this hotel, which says something positive! The location of the hotel is very convenient to the Brussels Nord station when coming from the international airport. It’s a 10-15 minute journey once you’re on the train, and it doesn’t make any stops along the way. Once you arrive at the station, follow the signs to “Centrum” that will take you out of the train station. It’s only a 5-10 minute walk from the station. For those that don’t mind a short walk, it is super convenient.

The hotel is located in the business center of the city, so there’s a business feel to the hotel. It’s located by an outdoor shopping street, the Rogier subway stop just outside the door, and is about 15-minutes by foot to Hotel d’Ville. Again, for those that don’t mind some walking, you can walk everywhere (or use the subway). We never took taxis.

The hotel has a very classic façade and is nine stories tall, but once you walk through the door it has a very lofty feel to it. The bar and restaurant is open to the lobby and boasts a decent wine menu and a limited selection of food that is pricey. There are few meeting rooms just upstairs from the lobby. The front desk is towards the back of the lobby, and the friendly staff is always there welcoming you to the hotel.

Check-in was relatively quick and simple, and the staff tries their best to use your first name and make you feel welcome. We are HHonors Gold, and because there is no executive floor in the hotel in which to upgrade, we were entitled to a complimentary breakfast (that costs 30-Euros a person). However, our rate included breakfast so they offered us some complimentary drink vouchers for 6.5-Euros (their glasses of wine cost between 7-9.5 Euros). It is the thought that counts, but they should raise the amount a tad to at least cover the most basic glass of wine (that said, you just pay the small difference).

A short walk behind the front desk is a bank of three elevators that are relatively small, but four people can fit comfortably. There are many reviews that mention the small rooms, but on both of our stays we were upgraded (based on our Gold status) to the Deluxe King Room which is a great size. There was plenty of room to walk around the bed and plenty of storage and shelves to put away your things. Our room had a king-sized bed, multiple closets, a working desk, a couch, various tables, and a flat-panel television with English channels. A nice feature of the room was that the light switches were located on both sides of the bed, and it controlled the lamp next to you or the entire room.

The bathroom is relatively large, and has a shaving mirror and hair dryer. The only complaint we had about the room was that the toilet paper was extremely rough – they need to upgrade this!

A very nice feature of this hotel is the second floor. This floor has two computers and printers (pay per use, I believe). Towards the back is a small, but well equipped gym and sauna. There is a locker room where you can lock up your personal belongings, a toilet, and a personal shower. Past the locker room, there is a sitting area with a few benches and a water cooler. The actual gym has two treadmills, a rowing machine, stationary bike, two elliptical machines, free weights, yoga mat, balance ball, and weight machines. There is both a dry and steam sauna with two showers just outside the door – this was great after a long workout.

There aren’t many places to eat right around the hotel, but there are many restaurants within a ten minute walk that were good.

Every time we visit Brussels, we stay at this hotel over the Hilton Brussels City and the Conrad. Both of those hotels are much older, and have a dated, old school feel to them. We prefer the modern, airy, Hilton Brussels City and will stay here again.

  • Stayed: January 2010, traveled as a couple
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3  Thank BoysInNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2010

Negative = For €135 Room tiny, King Size Bed for very small Kings, Shower OK provided you don't mind climbing over toilet to turn on without getting wet. Wifi €27 for 24 hours!! Breakfast €30 which with the current £€ rate of exchange is not good news. TV old and remote control did not work without persuasion. Positive = Good location - staff helpful. Stay here again? probably not

  • Stayed: January 2010, traveled on business
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Thank psflunky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2010

Nice as always at Hilton! The only thing I can't accept is that the WLAN is additional ;-)

Stayed: November 2009, traveled on business
Thank dalkarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2010

The Hilton Brussels City Center is located just beyond the main city ring in a cluster of business-oriented hotels in a mixed retail / redevelopment part of the city. It is a block from the subway and an easy walk; taxi rides can be circuitous and expensive alternatives from the main train station or airports. The city center (City Hall square) is about a 20 minute walk from the hotel; straightforward, but impractical in bad weather.

Checkin was straightforward: I had a "deal" from Hilton's internet site and there were no issues with the room. The staff was able to provide maps and directions, but is overoptimistic about how easy it is to walk to the city, especially at night. The hotel has a restaurant and bar that, along with other hotel restaurants in the immediate area, are the only dining opportunities. The lobby is very modern and comfortable; there is a fitness center and lounge. There are steps throughout with very steep access ramps, it looks marginally accessible to wheelchairs.

There are elevators to rooms upstairs: the rooms are clean and comfortable in typical Hilton style, although somewhat small and short on luxuries. The room has the expected amenities for business hotels: minibar, in-room coffee, cable TV, safe, and free wireless internet. Bathroom is clean with a tub and hand shower, good hot water and pressure.

I used this as a transit hotel to overnight before moving to the airport in the morning. It cost slightly more than the airport hotels, but gave access to the city the evening before and that made up for the difference.

  • Stayed: December 2009, traveled on business
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2  Thank DaveH-ExPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2009

The Hilton City Center in Brussels is a great choice for those who prioritize comfort, cleanliness and function over historical charm.

Hotel:
Mid-sized lobby, all modern with the appearance of luxurious materials and calm. Highly trained staff, clearly with the international-standard training of Hilton.
The restaurant in the lobby served excellent food, many modern classics and favorites with new twists. Importantly, they remained open late, which was helpful.
A good small gym was available, which I used and was quite happy. Not many options, but functional for the traveler who wants a refreshing workout.

Location: Set on the Place Rogier, in the northern part of the city center, the hotel is within walking distance of all of Brussels sights, including the Grande Place and the labyrinthe of cobbled lanes full of restaurants selling mussels and belgian beer. It is also very easy for transportation connections in and around Brussels, as it is near the inner city ring-road, with the Nord train station just a short walk away. (train and metro connections to the other train stations, including the most important one Midi/Zuid for trains to Paris, London, Amsterdam.) Near the square the hotels sits on are a number of restaurant options, as well as cinemas and shopping (both on the streets and in a city-mall.)

Rooms: Size of room is not the strength of this hotel, with little space to walk around the room around the bed. However, it was an absolute oasis of calm and comfort, with plush Hilton bed linens and comforter, excellent sound-proofing, modern flat tv with cable and pay channels and a perfectly clean modern bathroom that was fresh and inviting. Excellent room-service food was also available morning and night from the solid in-lobby restaurant.

The hotel does not possess any old-world charm of some of its competitors in Brussels, however is a very solid quality for price and fully functional for the business traveler and tourist alike.

  • Stayed: August 2007, traveled on business
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Thank washbrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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