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“Perfect for Brussels” 4 of 5 bubbles
Review of Hotel BLOOM!

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Hotel BLOOM!
Certificate of Excellence
Athens, Greece
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Perfect for Brussels”
4 of 5 bubbles Reviewed February 6, 2014

If this hotel was closer to the center, it would be absolutely perfect. But then maybe the prices would also be skyrocketing :).

Big rooms, modern design everywhere (even at the card-keys) and good breakfast.
Would love to see nutella available next to the waffles maker!

Best in Brussels so far. Would give a 5 if I hadn't found a used tissue under my bed. The cleaning service missed that!

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LeoKallipo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxy B, Manager at Hotel BLOOM!, responded to this review, February 7, 2014
Hi LeoKallipo, super you liked your big room and enjoyed the modern design as you said, everywhere. You are right about the Nutella. There is already Nutella you can take at the buffet, but we can definitely put some in our Waffle-van! We do apologize for the tissue under your bed; we transfer this complaint towards housekeeping to make sure this doesn’t happen again in the future. We hope to see you again at BLOOM!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,679 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (304)
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English first
Derby, United Kingdom
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed February 4, 2014 via mobile

Booked this hotel based on reviews and the fact that Eurostar had a good deal when combined with train tickets.
Front desk very welcoming, rooms very clean and offered something different in terms of style than is normal for this price.
20 min walk into centre and ?15 taxi to Midi station. Would definately recommend.

Helpful?
1 Thank Kevin M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Roxy B, Manager at Hotel BLOOM!, responded to this review, February 7, 2014
Thank you for this review, Kevin. Nice to hear you had a friendly encounter with our front desk and you felt welcome as from the first minute. Hotel BLOOM! indeed tries to offer more to our guests than they are used to in other hotels. That’s why our slogan is ‘stay away from the ordinary’! It a delight to hear you enjoyed your large, clean room. It will be our pleasure to welcome you again in the future. Thanks for recommending us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Wolverhampton
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed February 3, 2014

The hotel is located away from the main tourist areas but close to a Metro station(Botanique) so access good. Had to wait 25 minutes to check in, and then staff were not very friendly, but otherwise everything was excellent. Big room on the 5th floor, with good temperature control and sound insulation,a tea/coffee maker (using pods) and comfortable bed. Breakfast (which I didn't have) at 26 EUR seemed overpriced.

  • Stayed January 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Bigfoot34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxy B, Manager at Hotel BLOOM!, responded to this review, February 7, 2014
Hi Bigfoot34, thanks for your comments. We really appreciate feedback from our guests. Like you said, we’re located next to the metro station, in front of us you have a tram and behind us the railway station. You really can get anywhere you want, go to the city centre or even make some trips to other cities in Belgium. Super to read you enjoyed your spacious room, we hope you also liked your fresco? It’s a pity you didn’t try our breakfast; I’m sure you would have loved the typical Belgian waffles! By the way if you book your breakfast on our website you get a discount of €10. We do apologize for the long queue at the reception! Bloomy regards!
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London, United Kingdom
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed January 30, 2014

Location: 2mins walk from the Botanique tube station
Area: dirty with weird people around
Hotel: Big and expensive with a strong-perfumed smell in the lobby (which was off-putting)
Staff: not helpful with funny attitude (definitely not happy working there)
Breakfast: average and also very expensive (EUR 25 ... for what?!!!)
Room-service: None

Room no.720: large dbl room facing a very busy road (could hear every tram and car passing by), no.740 facing the other side so a little better but smelled like mould. The bed-cover and pillows smelled like they needed a good wash for weeks! But the bed was very comfy. Bathroom (in both rooms) was very aged (I wouldn't even think about taking a bath). WiFi worked very well (everywhere).

Reception: The receptionist wasn't happy that I had a debit card (not a credit card) and she made me very well aware of that. Also made me pay for breakfast and city tax on the spot. There was no information given on arrival, wchich was disappointing. And when I wanted a quite room (as requested in my booking), she became annoyed and told me that I will get a 15 EUR upgrade, if getting it for free would make me happy (like I was some kind of beggar). I also didn't like the snootiness in her voice ... so rude!

Restaurant/bar: I had a chicken burger for 16 EUR and it was disgusting (very oily with flat taste)

Overall rating: 3/10 (and that's only because of big rooms, comfy bed and working WiFi)

I'm afraid I didn't find Bloom! hotel an attractive place so I won't be coming back ... EVER!

  • Stayed January 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank qetus p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxy B, Manager at Hotel BLOOM!, responded to this review, February 7, 2014
Hello qetus p. First of all we are very surprised and sorry to hear that you had a disappointing experience. But we are always thankful for tips on where to improve. We will definitely follow up on your complaints! There is indeed no room service, but there is a Grab- and- Go- corner in the lobby with delicious sandwiches and wraps; perfect if you are a little hungry or to take with you as snack while you’re visiting the city center. It’s nice to read you liked your big room, comfy bed and the FREE WIFI…
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed January 27, 2014

Sleek and clean hotel. Thought the bedroom layout and modern furniture was not particularly functional. Breakfast much too expensive and under-staffed - had to chase into the back room to find a member of staff to refill the milk jug for cereal. Worst of all the evening meal we had was wrecked - served the wrong meal not once but twice. Only at the third attempt did I get what I ordered. And the restaurant was almost empty at the time. So not a good experience for me I'm afraid. Unlikely to go back. This hotel needs to focus more on the core values of service and value for money.

  • Stayed January 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank HeeneSouthampton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisboa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 27, 2014

excellent service, room is comfortable and clean.

i find it an uncomplicated hotel.

suggestions for improvement:

- wi-fi is slow at peak time with lots of users, should be fixed

- breakfast eggs presentation is too artificial

- eggs station would be fantastic

  • Stayed January 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank pedroc425
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed January 26, 2014

We liked the large (XL) room - all white and spacious. Service was responsive to requests for extra hangers and toiletries. But its more about the concept. The tea/coffee machine was stupidly complex and only one tea and one coffee capsule provided. But we asked for a kettle and they provided one. Useful supermarket opposite for a jar of coffee. The information in the room is all about the art. The opening times for the restaurant are not in the room and not displayed on its door. So on a rainy Sunday night we went down for dinner, it was closed and we were told that the information is on the website. We did not have a computer with us so this was useless. Then they told us about the guest computer facility in the basement. If they forgot about being quirky and put a standard information booklet in the rooms they would be doing better.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cruiserWarrington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roxy B, Manager at Hotel BLOOM!, responded to this review, January 29, 2014
Dear CruiserWarrington, nice to hear you enjoyed your white and spacious room. We are very sorry for the inconvenience we may have caused because of the lack of information about the SmoodS restaurant. We will train our staff better to explain that all hotel services are readable on your TV in the room. We do hope to see you back at BLOOM!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel BLOOM!

Property: Hotel BLOOM!
Address: Rue Royale 250, Saint-Josse-ten-Noode, Brussels 1210, Belgium
Phone Number:
Location: Belgium > Brussels > Saint-Josse-ten-Noode
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Saint-Josse-ten-Noode
#1 Luxury Hotel in Saint-Josse-ten-Noode
#1 Romantic Hotel in Saint-Josse-ten-Noode
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel BLOOM! 4*
Number of rooms: 305
Official Description (provided by the hotel):
Hotel BLOOM! is a unique hotel in the heart of Brussels where no two rooms are alike. Each light-filled room is decorated with a unique hand painted fresco created by a young European artist. You can pick a room to your own taste. From sober to crazy: the choice is all yours.Whether you’re here to work or to have fun, at BLOOM! you will immediately feel a creative vibe that will inspire you and bring you new ideas. Stay with us and live a unique experience. ... more   less 
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Also Known As:
Bloom Hotel Brussels
Hotel BLOOM! Brussels, Belgium

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