A beautifully designed and great smelling hotel in Brussels. The location is good close to public transport and a reasonable distance to tourist attractions.
Nice rooms, but completely fails in terms of staff friendliness and the fact that there is no Concierge. This is unimaginable to me for a 4-star hotel. The front desk was not friendly and did not make an effort to help us with anything except hand us a map and mark a few 'x's on the spot. We were hastily told the names of a few streets and told to head out. Luckily we had reservations for tours well in advance otherwise this hotel's unfriendly staff would have ruined our stay in Belgium.
We requested a room with a view and were told that we were being given a room with good view. The room overlooked a run down apartment building with all the windows shattered and a heap of junk next to it. To top it all off, my girl friend and i were given the room with the tiniest bathroom but our single male friend was given a room with a bathroom 3 times the size of ours. Their concept of customer service is NONE.
Yes they were cheaper then the other 4-stars in town but this showed in everything. The front desk told us not to stay out late at night as the area was not so safe after dark. I would not stay there again.
- Official Description (provided by the hotel):
- Hotel BLOOM! is an artwork in perpetual evolution... A unique hotel in the heart of Brussels where no two rooms are alike. Each light-filled room is decorated with a unique hand painted fresco created by a young European artist. You can pick a room to your own taste. From sober to crazy: the choice is all yours.Whether you’re here to work or to have fun, at BLOOM! you will immediately feel a creative vibe that will inspire you and bring you new ideas. Stay with us and live a unique experience. ... more less
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- Also Known As:
- Bloom Hotel Brussels
- Hotel BLOOM! Brussels, Belgium