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“Great value & convenient”
Review of Hotel Universal

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Hotel Universal
Ranked #70 of 111 Hotels in Porto
Reviewed September 4, 2013

We got off the metro at Aliados to be greeted with one grande street and right in the middle of the grandeur was Hotel Universal. With more expensive hotels like the Intercontinental a stones throw away, I can't believe the great value this hotel offers. It may not be as glitzy as some but we had a lovely stay in a clean, air conditioned and comfortable room (with a surprise balcony, no view but still a bonus for our needs!). The staff were really helpful. i would recommend that for an early morning return flight that you ask staff a couple of days in advance to organise a shuttle bus to the airport. It's 6 euro , collects you at the door and drops you too the airport, saves a lot of hassle and time. I would recommend this hotel to anyone who is looking for simplicity and comfort and wishes to be in the heart of Porto for low low price!

  • Stayed: August 2013, traveled as a couple
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1  Thank susycbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 - 55 of 331 reviews

Reviewed September 2, 2013

Apart from the steps up to reception we found the hotel to be very clean and comfortable, with very friendly and helpful staff. Rooms were serviced every day, the continental style breakfast was more than adequate. The room was well presented but soundproofing could be a little better. But we will be using this hotel next year when we come back to Porto.

  • Stayed: August 2013, traveled as a couple
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1  Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

In the center of Porto (near the Camara Municipal, the City Hall), this hotel offers you all the features of a hotel (daily cleaning, private bathroom, reception 24/7) for a good value. The room is nice, the staff is helpful and English speaking, I was really satisfied by this hotel in Porto. I truly recommend it.

  • Stayed: August 2013, traveled with friends
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1  Thank MrSignorAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

We stayed in a 'panoramic view' double room on 5th floor. Fantastic views! Essential air-con. Good size clean comfortable room and very nice bathroom. Helpful friendly staff. Really can't fault this no-nonsense hotel for value. Parking was a problem though and spoilt our stay - I am disabled - nevertheless I heartily recommend the 'Universal'.

Room Tip: Face the square for great views
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  • Stayed: August 2013, traveled as a couple
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1  Thank dadofjess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

Right in the centre of Porto within walking distance of major sightseeing points. Perfect for exploring the city.
Staff is very helpful and friendly, always explaining you details about the city.
Rooms and simple and not brand new but it is good value for money.

  • Stayed: March 2013, traveled with friends
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1  Thank FranciscoSOLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2013

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Ola W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 11, 2013

I am surprised to see all the bad reviews. I think that you actually get good value for your money here. I stayed in this hotel for 4 nights in March 2013 and enjoyed my stay. The room was good size and very clean, as was the bathroom. The heating/air con worked very well, which we appreciated a lot in the evening. The bed was comfortable which was important for me as I have back problems. The breakfast was basic but all products were fresh and tasty. The location is fantastic, just in the town centre. OK,you need to climb steep stairs to enter the hotel so it is not the best place for people with mobility problems or with extremely heavy luggage. Overall, great place to stay while exploring wonderful Porto and neighborhood.

  • Stayed: March 2013, traveled with friends
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1  Thank Gosia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Universal

Address: Avenida dos Aliados 38 10, Porto 4000-064, Portugal
Location: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access
Hotel Style:
Ranked #70 of 111 Hotels in Porto
Price Range: $37 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Universal 2*
Number of rooms: 44
Official Description (provided by the hotel):
Located in an elegant and old avenue "Avenida dos Aliados," in the heart of the historical center of Porto, the Hotel Universal is surrounded by some of the most emblematic buildings of this city and in a central point to reach on foot touristic sights one can’t miss such as: The City Hall, Trindade Church, S. Bento Railway Station, Clérigos Tower, The Cathedral Douro Riverhood. If you want to go further, you have a railway station or an underground station both in less than 3 minutes on foot. One can’t miss neither a boat trip through the magnificent Douro River, nor the night view of the old part of the town near the river, where you can taste a good meal and a delightful Porto wine. Our hotel offers you a personalized service in a joyful, comfortable and inviting atmosphere. We guarantee the best prices and we’ll help our guests to get the most out of their trip calling our receptionists’ advice. ... more   less 
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