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“Good quality hotel with professional staff”

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Sheraton Porto Hotel & Spa
Ranked #12 of 104 Hotels in Porto
Certificate of Excellence
London, United Kingdom
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Good quality hotel with professional staff”
Reviewed May 11, 2014 via mobile

First impressions of this hotel are very good, with modern contemporary feel to it. So much so that the snooker table didn't have pockets (or was I missing something hah!). Not to distract from the great bar, to meet with business associates or just relax. The rooms were large, very comfortable, modern and again of decent quality. We had to pay extra for breakfast, and there was decent variety and taxis always available outside meant travel to old town etc was very easy. I would stay here again definitely.

Stayed May 2014, traveled on business
Helpful?
Thank Scratch81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, May 13, 2014
Dear Guest,
Thank you very much for your preference and comments, which we will share with our team.
Looking forward to welcoming you again soon, we remain,
Yours sincerely,
Joana Almeida
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,955 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (153)
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Lisbon, Portugal
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 11, 2014

For business or leisure ive stayed hereabout a half dozen times. Always an excellent service arriving, great looking and confortable rooms, a very good breakfast service. Definitly a place to stay in the cuty of Porto

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoaoBLeite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, May 13, 2014
Dear João Leite,
Thank you for your continuous preference and comments, which we will share with our team. We are looking forward to your next stay with us.
Kind regards,
Joana Almeida
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kirkcaldy
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 6, 2014

The Sheraton was everything one expects from this chain. Well equipped hotel and superb spa facility. Only negative with the spa was the 8euro charge each use ( and 10 on a Sunday)
Breakfast was superb. Rooms are excellent but took 24 hours to get air-con problem sorted.
Lovely bar area but bar prices prohibitive! Not surprising that in a busy hotel the bar was very quiet.
Hotel location is good and in a quiet area so no traffic noise problems.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, May 9, 2014
Dear James B,
Thank you for your preference and comments, which we will carefully review. We remain at your disposal should you decide to visit Porto and our property again.
Yours sincerely,
Joana Almeida
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
195 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 281 helpful votes
Reviewed May 4, 2014

I stayed at the Sheraton Porto in April 2014. This is my go-to hotel in Porto. All in all this was a great stay. I really enjoyed the upgrade to a suite on the club floor (12). The suites have a small patio which really makes for a nice evening looking at the sunset.

The staff, as always, are top notch. The beds and amenities are very comfortable. And most important to me, the internet is nice and fast. Well worth the extra fee.

Room Tip: Get a north side facing room, I think they are quieter.
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AgileDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, May 9, 2014
Dear Guest,
Thank you very much for your preference and wonderfull comment, which we will sahre with our team.
We are looking forward to welcome you again soon.
Best regards,
Joana Almeida
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 29, 2014

Like all Sheratons, rooms are clean, big and fully equipped (satellite TV, wifi, heating, etc). I specially liked the swimming pool at the top; great vistas of the city and the river.
The breakfast is fantastic; fresh fruit, juices, coffee, bakery.
The only weak point is that it is located in the middle of nothing, you have to take a taxi to the city centre (you have a taxi stop there).

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, May 9, 2014
Dear Martina B,
Thank you for your preference and comment, which we will share with our team. For your next visit, please note that there’s a metro station 5 minutes walking from the hotel, which takes you easy and comfortably to the main spots in town, as well as to the airport.
Yours sincerely,
Joana Almeida
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 25, 2014

Stayed here a few days at the end of easter holidays with our kids. One of our rooms was upgraded for free to a suite room with club access to better accommodate our family. Package included breakfast and internet which was a great deal. FItness center is excellent, spa with pool quite nice. Excellent running route along small streets towards Foz and then along the shore direct out the front door of the hotel, can't beat it!. Fun, local restaurants within walking distance. Metro to city center also very close. Hotel staff was excellent and providing recommendations for outings or dining. We had a great experience.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, April 29, 2014
Dear Cate B,
Thank you very much for having selected our hotel for your recent stay. We are glad you enjoyed it, and look forward to welcoming you in your next visit to Porto.
Yours sincerely,
Joana Almeida
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester UK
Level Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed April 21, 2014

We were travelling as a group (Riviera Travel) to visit Porto. The Sheraton is an excellent hotel (a bit of a trek to the city centre though). The rooms are spacious and very well equipped (even for those on the lower floors but with NO tea/coffee making facilities) Plenty of storage space - bathrooms with both tub and shower - good lighting and with robes and slippers. The fitness centre was extremely well equipped with modern equipment (and plenty of stations) but I do object to paying extra for access to the swimming pool (I did not in fact indulge - but it would have been nice to cool down after a session on the tread-mill - but for the short time I would have been there - not worth it). Breakfasts were excellent with plenty of choice - good coffee and plenty of fresh fruit. Dinners (we were on a half-board package) were good - a reasonable choice of main courses but it would have been nice to have choices of starters and puddings. But I wish the waiters would leave the bottles of wine on the table - my partner and I much prefer to pour the wine ourselves as and when and how much when WE want it. In summary an excellent hotel - bit far from the centre (but taxis are only about 7EUR one way)

Room Tip: As usual the higher the better
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Einrac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, April 23, 2014
Dear Guest,
Thank you for having recently stayed with us, and for your detailed feedback. We would just like to point out a few details: fitness is free of charge and available 24 hours a day. The fee that you mention is not just to access the pool, but to use all the Spa facilities. Please also note that there’s a metro station 5 minutes walking from the hotel, which takes you to the main spots in Porto, as well as the city’s airport.
We would be pleased to welcome you again in a near future.
Best regards,
Joana Almeida
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Porto Hotel & Spa

Property: Sheraton Porto Hotel & Spa
Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Phone Number:
Location: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#11 Luxury Hotel in Porto
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Official Description (provided by the hotel):
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 
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Also Known As:
Sheraton Porto Hotel Porto
Sheraton Porto Hotel And Spa
Porto Sheraton

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