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“spectacular hotel at a great rate”

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Sheraton Porto Hotel & Spa
Ranked #12 of 106 Hotels in Porto
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“spectacular hotel at a great rate”
Reviewed August 25, 2011

Really quite surprised at this hotel. Very modern, but warm. Staff was courteous, restaurant was excellent, room was spacious, clean and elegant. Not the best location for going downtown (Unesco World Heritage Site), but very close to metro and by taxi. Check on the package, you need to pay extra for breakfast and spa. Gym was perfect. I went with my teenage son, and he loved it, but i think this would be nice place for a couples get away...

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tomspottiswood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, September 12, 2011
Dear Guest,

Thank you for your comments regarding your last stay at the Sheraton Porto Hotel & Spa.
We are glad to read that you find our hotel comfortable, with competent and friendly staff.
We do look forward to welcome you again in a not too distant future!

Best Regards,
Manuel Diéguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,979 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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London
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed August 24, 2011

Hotel chains can be very predictable, but this Sheraton was I thought a really good example of how to get it right. Very good staff, great room and priced very realistically and that includes drinks and food. It's not in the centre of Porto so the sites are not really within walking distance, but otherwise I have no hesitation in recommending it. Though not my thing I was shown the spa facilities which looked seriously impressive.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Philondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, September 12, 2011
Dear Guest,

We do thank your for your comments and are very pleased to learn that you have had an unforgettable experience at our property.
We do hope to have the opportunity to welcome you in a not too distant future, so you may have more time available to explore all our facilities, namely our The Spa.
Looking forward to welcome you soon!

With my very best regards,
Manuel Diéguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 16, 2011

The hotel is beautiful and top class. The room are very comfortables. The bathroom is amazing! The staff is very nice and helpful. Breakfast was delicious. The spa is lovely... A very good address to return to! The hotel is bit off center but there is a metro line not far away or you can take a taxi to the center (cheap).

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank natpointeshoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, September 12, 2011
Dear Guest,

We would like to thank you for the preference you showed on choosing the Sheraton Porto Hotel & Spa for your recent stay in Porto and for taking the time to post your opinion.

We do look forward to welcome you again in a not too distant future!

Best Regards,
Manuel Diéguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronte Park, Australia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 12, 2011

We, as usual, recommended this hotel for our visiting family, and decided to join them. As usual, gracious greetings, lovely flower designs, brilliant meal, the best of Oporto's hotels.
Obrigada, Sheraton!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank tenplaces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, September 12, 2011
Dear Guest,
It is indeed very rewarding to receive Customers like yourself, who take the time to convey their thanks to us. Such comments certainly help in motivating our staff and more importantly assist us to provide a more personal and efficient service.

Be sure that our staff strives all efforts to ensure that all our guests may enjoy an unforgettable experience at our hotel.

With my very best regards,
Manuel Diéguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
johannesburg
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 11, 2011

The check-in and reception staff at the Sheraton were extremely helpful, friendly and efficient. Hotel is really beautiful and we felt pampered during our entire stay.

Well done!!

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank fattypoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, September 12, 2011
Dear Guest,
Thank you for your fabulous comments about our property, services and associates.
Our goal is to make sure that all guests feel as though they belong during their time with us and that each visit is a special one. I do hope that we have achieved this during your visit and your valuable comments only assist us in ensuring that others too can continue to benefit from our service.
Best Regards,
Manuel Diéguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, Spain
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 9, 2011

We stayed for 5 nights and did have a memorable experience.All the staff were friendly and helpful. free internet for the guests just near the front desk. Have breakfast and dinner at their Porto Novo restaurant for once. It is good but pricey. I think Porto Novo rest. is one of the most expensive in Oporto. We always have breakfast in a bar on the way to the metro station which cost us only 3 euros...but anyway, i would still recommend this hotel to stay when u visit Oporto..

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank igorotaSpain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, September 12, 2011
Dear Guest,

We would like to thank you for the preference you showed on choosing the Sheraton Porto Hotel & Spa for your recent stay in Porto and for taking the time to post your opinion.

We are glad to read that you find our hotel comfortable, with helpful and friendly staff.

We do hope to have the opportunity to welcome you in a not too distant future, so you may have more time available to explore all our facilities, namely The Spa.

Sincerely,
Manuel Diéguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 29, 2011

A very nice gem hidden in the suburbs of porto, nice and friendly staff, too bad the location is a little far off from the city center. 10 minute walk from the metro

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank shmed20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonPortoHotel, General Manager at Sheraton Porto Hotel & Spa, responded to this review, September 12, 2011
Dear Guest,

We do thank your for your comments and are very pleased to learn that you have had an unforgettable experience at our property.
Looking forward to welcome you soon!

With my very best regards,
Manuel Diéguez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Porto Hotel & Spa

Property: Sheraton Porto Hotel & Spa
Address: Rua Tenente Valadim, 146, Porto 4100-476, Portugal
Phone Number:
Location: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Porto
#3 Family Hotel in Porto
#5 Romantic Hotel in Porto
#6 Spa Hotel in Porto
#11 Luxury Hotel in Porto
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Porto Hotel & Spa 5*
Number of rooms: 265
Official Description (provided by the hotel):
Step into a world where fine art, design and comfort blend beautifully at the Sheraton Porto Hotel & Spa. Our hotel is a modern wonder of marble, wood, steel, and glass, situated in the heart of Porto. Enjoy the convenience of being only a short walk away from fabulous shopping, art museums and nightlife. ... more   less 
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Also Known As:
Sheraton Porto Hotel And Spa
Sheraton Porto Hotel Porto
Porto Sheraton

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