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Pestana Vintage Porto
Ranked #10 of 108 Hotels in Porto
Reviewed April 29, 2014

Stayed for 7 nights 22nd to 29th April at the Pestana Porto, situated right in the historical centre of Porto in the Riberia area. Our room was spacious and very we were made to feel welcome as soon as we walked into reception. You could not want for a better location right against the river side with excellent views of the river Douro, close to local amentites, river side bars and local restaurants. Five minutes up the hill to the nearest Metro station. Staff really friendly and helpful. Have stayed at a Pestana before and this one certainly lived up to its reception.
Only gripe was the building across was being renovated and so it was noisy in a morning but as we were out during the day didn't really effect us.

Room Tip: Ask for a room looking out onto the river.
  • Stayed: April 2014, traveled as a couple
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Thank NewYorkRoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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905 - 911 of 2,152 reviews

Reviewed April 24, 2014

Nice enough hotel. Not my favorite. The area is somewhat depressing. Some find charm others like ourselves did not.
The price range affords nicer locations and better amenitites.
For us we have lived on the river and the ocean beach and prefer the locations with views of such.
A lovely hotel for where it is and what it is.
Staff freindly heloful courteous.
Very clean, comfortable.
No, this is not where we would return.

  • Stayed: April 2014
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Thank Journeyman644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this reviewResponded April 26, 2014

Dear Guests,

We thank you for your comments about your stay at the Pestana Porto Hotel. Though your stay and the Hotel did not meet your expectations, we are pleased to learn that our hospitality and standards had a positive feedback from you.

Kindest Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2014

This is a charming, comfortable, and convenient hotel with congenial staff. While you're there, be sure to enjoy a meal at the small family operated Ora Viva restaurant around the corner and take the short walk across the bridge to taste some port wine.

Room Tip: Splurge for a Superior River View room as high up as you can get.
  • Stayed: March 2014, traveled as a couple
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Thank AlinMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this reviewResponded April 26, 2014

Dear guests,
Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel.
We hope that we will soon have the privilege to welcome you again.
Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

As mentioned in other reviews - it is the location that makes this hotel so great.
Make sure to book the river view room, otherwise you´d be facing a wall, as the back street is about 2m wide. However, the views from the river view side are breathtaking. The illuminated hill on the other side of the bridge during night looks truly magical.

The hotel has a very cozy atmosphere and despite looking from outside kind of narrow and small, it surprised us with really spacious room as well as the bathroom. Beds are comfy, the floor has a carpet, there is also a table with two armchairs, a CD player, which we used it every day and free wi-fi. Bathroom has toilettries, hairdryer, bathtub and a bidet.
Reception staff was professional and kind.
The parking is problematic, you have to use the underground parking nearby - opposite the "Bolsa" - about 200m away. Pestana has a special deal with them, we payed for 3 nights 42€.

Breakfast is standard, nothing special, nothing bad. However, French croissants were very tasty and champagne (we drink it as a "Mimosa") was the cherry on the cake - the best start of the day!
The hotel is nicely quiet, during our Easter stay the guests were mostly older French couples and some Brits. The city was full of Spaniards.

One thing that I would recommend in Porto (and has nothing to do with Pestana hotel), is to go to restaurants early - lunch around 12am and dinner around 7pm as the waiting time was something INCREDIBLE! Waiting around 1,5hour for food can be really annoying!

Otherwise the city has an amazing charm, beautiful little streets with narrow old buildings, breathtaking views from the Clerigos Tower, from the bridge of Luis I, the "funicular" and from the church on the other side of this bridge that belongs to the military. Port wine Cellars are a must, even though some of them were disappointing (Porto Cruz and Quevedo).

Room Tip: River view, higher floor.
  • Stayed: April 2014, traveled with family
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1  Thank vev0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this reviewResponded April 26, 2014

Dear guests,

Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel and that you found our services to be good. We took good notice of all the information provided.

We hope that we will soon have the privilege to welcome you again.
Kind Regards

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Reviewed April 16, 2014

We stayed 3 nights at the Pestana Porto in early April. The hotel is located right on the Ribiera. We had a lovely room with a balcony looking out at the Douro river, the Luis bridge and Gaia across the river. The rooms were comfortable and clean. Ofcourse it is hard to beat the location of this hotel as the views are stunning and there is constant action in the streets below- there was no issue of being disturbed at night though. The hotel serves nice breakfasts and the staff are helpful and polite.

Stayed: April 2014, traveled as a couple
1  Thank NSW001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this reviewResponded April 26, 2014

Dear guests,

Thank you very much for your comments about your stay at the Pestana Porto Hotel. We are very pleased to receive your positive feedback about your experience at the Hotel and that you found our services to be good.

We hope that we will soon have the privilege to welcome you again.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2014

We stayed in a corner room with a view of the Douro and Gaia that was amazing. The staff were very helpful. The location was close to many great restaurants as well as the Hop On Hop Off bus and a walk to Gaia to visit the Caves and taste the varieties of port wine was-easy. One of my fav hotels,

Room Tip: Corner rooms with river view to be requested
  • Stayed: April 2014, traveled with friends
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1  Thank Debbie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this reviewResponded April 26, 2014

Dear Guest,
We thank you for your feedback about your stay at the Pestana Porto Hotel. We are very pleased to learn that you had a positive experience at the Hotel and that you have taken the opportunity to enjoy all the attractions of the area on which the Hotel is situated.

We do hope to have the privilege of welcoming you in a near future.

Kind Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2014

We stayed at this hotel for two nights, one of them being after our wedding. A few days before I asked for an early check in so I could get ready for the wedding, make and other stuff. The reception lady was very helpful and even sent a request to the council so my driver could collect me from the main door, this is due to the street being closed to normal traffic.
On the day, the room was not ready on time and the gentleman I spoke to didn't look bothered that I had to get ready for my wedding, just acted like it was nothing important. Our friends were staying at the hotel and they let me use their room and managed to get ready on time, not thanks to the hotel staff. Also, they saw us struggling with the case, dress and flowers and didn't even offered to help.
When we returned late at night, we completely forgot that the hour changed, so we were unable to order breakfast in bed, something that could have been mentioned to us as a newly married couple.
In overall, the hotel is in very good location, good views if you get the right room, breakfast was good (we managed to get it on the second day), clean but would recommend some modernisation. I think the staff just needs to be more polite and remember more details.
As I'm originally from Porto this is not a hotel I will be returning.

Room Tip: Get one with a view, you wont be disappointed.
  • Stayed: March 2014, traveled as a couple
    • Value
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1  Thank fafbatista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_PestanaPorto, Gerente at Pestana Vintage Porto, responded to this reviewResponded April 26, 2014

Dear Guests,

Thank you very much for your feedback about your stay at the Pestana Porto Hotel.

We regret to know that the overall impression was influenced by some lack of service on our part.

Please accept our sincere apologies for the inconvenience you experienced, and we will take the necessary actions to avoid this happen in the future.

Sincerely yours,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pestana Vintage Porto

Address: Praca da Ribeira, 1, Porto 4050-513, Portugal
Location: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Porto
#5 Spa Hotel in Porto
#7 Romantic Hotel in Porto
#10 Luxury Hotel in Porto
Price Range: $181 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pestana Vintage Porto 5*
Number of rooms: 109
Official Description (provided by the hotel):
In one of the most prestigious areas of Porto, the Ribeira historic district you will find the Pestana Vintage Porto, constructed as a group of 18 buildings that have been named a UNESCO World Heritage Site. Postcards always feature the hotel right in front of the Douro River, which blends in nicely with the other historic buildings in the area. We welcome you with an atmosphere that is at once vintage and contemporary, luxurious and romantic. The RIB BEEF & WINE restaurant is the place for true connoisseurs of great beef and wine. All rooms have Wi-Fi and some feature views of the Douro River, the Wine Cellars of Gaia and the D. Luís Bridge. ... more   less 
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Also Known As:
Pestana Hotel Porto
Porto Pestana Hotel

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