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“Lovely hotel”

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InterContinental Porto - Palacio das Cardosas
Ranked #1 of 108 Hotels in Porto
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Lovely hotel”
Reviewed March 20, 2014

I've just returned from a very enjoyable stay at this hotel, it's beautiful and in a fantastic location in the centre of town. Our room was an executive at the front, it was beautifully furnished and had a lovely view - though do note it can be noisy at the front so if you're a light sleeper take ear plugs. The service was also fantastic.

  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
Thank 18Gus2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director Of Operations at InterContinental Porto - Palacio das Cardosas, responded to this review, March 24, 2014
Dear Mr 18Gus2000,

Thank you for taking the time to review your stay in the InterContinental Porto Palacio das Cardosas and for your kind words. It is very important to us to realize you had enjoy your stay.

We are looking forward to receive you in a nearest future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,958 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (351)
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Washington DC, District of Columbia
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 9, 2014

Pleasantly surprised is an understatement. The location is central - a short walk to the Metro. The airport is only about 35 minutes by Metro or 20 minutes away by car. The rooms were spacious and luxurious while the staff was what one would expect from a 5-star property - knowledgeable, courteous and extremely helpful. As good as any Four Seasons and 1/2 the price. It's another reason (besides the charming city) to come to Porto.

  • Stayed March 2014, traveled as a couple
    • Value
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Helpful?
1 Thank bobvigersk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this review, April 8, 2014
Dear Mr bobvigersk,

There is no enough words to thank you for the kind comment about your recent stay at the InterContinental Porto Palacio das Cardosas.
I’m delighted to hear our staff was up to your expectations and the location convenient for your stay.
I hope you remain loyal to our brand and have a chance to welcome you back.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brossac, France
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 6, 2014

We stayed at this hotel to celebrate my birthday. Really can't find anything negative to say about our stay. The staff are very helpful with anything you need to know both about the hotel and places to see. The rooms are luxurious,book one that overlooks the square with a balcony. The bed was super comfy,rooms very clean and quiet. The breakfast was very good with lots of choice. On the day of my birthday the staff left a birthday cake for me in the room which was a nice touch.
I would definitely stay here again.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flossiefrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this review, April 8, 2014
Dear Mr Flossiefrench,

Thank you for choosing the InterContinental Porto Palacio das Cardosas during your stay in Porto city and for taking the time to review your experience.
We’re delighted to hear that you had an enjoyable experience in our Hotel in such special occasion and the location was convenient to you, as well the Hotel features were up to your expectations.

Looking forward to receive you once again, who knows in another coming anniversary…

Kind Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 4, 2014

I just want to congratulate the management of this hotel. Extraordinary service, very attentive with guest, carying. I did not have Internet in my room and the next minute I had a wifi directly in my room which solved the problem. The bartender does AMAZING cocktails, is very polite and respectful. Breakfast was a WOW because of the pastry. Warm bread, natural jams. Very good. The design of the hotel was luxury design, one of the most beautiful hotels I have seen. New and very fashion. Thank you for this memorable 1 day in Porto!

  • Stayed March 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CrishyA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director of Operations at InterContinental Porto - Palacio das Cardosas, responded to this review, April 8, 2014
Dear Mr CrishyA

Thank you for choosing the InterContinental Porto Palacio das Cardosas during your stay in Porto city and for taking the time to review your experience.
We are delighted to hear that you had a memorable stay in our Hotel, that met your expectations for a 5 star Hotel and that our staff stood out, specially the Bartender.
All our Team is looking forward to welcome you back to continue discovering Porto city.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 3, 2014

When we are arrived the check in took less than 5 minutes! The staff was on point and ready to get us in our rooms. The grounds of the hotel are beautiful and historic. Located right in the middle of the downtown. The Bed was comfortable and put me to sleep within seconds. The hotel was clean and very quiet. Great environment. The breakfast was stunning and delicious. I had a wonderful 5 star experience at this hotel. As expected.

  • Stayed June 2013, traveled on business
    • Value
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Helpful?
Thank Theodorian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director Of Operations at InterContinental Porto - Palacio das Cardosas, responded to this review, March 17, 2014
Dear Mr Theodorian,

Thank you for taking the time to review your recent stay at the InterContinental Porto Palacio das Cardosas.
I’m thrill to read your kind words and to acknowledge that our team and Hotel were capable to deliver such a fantastic experience, hopefully memorable.
All our team is looking forward to welcome you back and would like to suggest the Sao João on the 23rd June.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta, Canada
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 28, 2014

This hotel is right in the middle of everything, a quick walk to the river and surrounded by so many tourist sites and amazing architecture. The room are regal and very spacious. No gym or pool.

Did not dine at the hotel, hundreds of restaurants within blocks!

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
1 Thank goilers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director Of Operations at InterContinental Porto - Palacio das Cardosas, responded to this review, March 17, 2014
Dear Mr goilers,

Thank you for sharing your experience on Tripadvisor and for choosing the InterContinental Porto Palacio das Cardosas during your visit to Porto city.
We are glad the location was convenient and that you have enjoyed the city.
On your next stay you may discover our Wellness Center on floor -1 with 3 treatments rooms gym and sauna.
All our team is looking forward to welcome you back.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Level 5 Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed February 25, 2014

We stayed in this hotel for 2 nights and I have quite mixed feelings about it. There were some fantastic things about it, but there were other things that I felt let it down. Overall I have stayed in nicer hotels for a similar price.

The excellent things about this hotel - it was very convenient for the old part of Porto, near the cathedral and bridge and just a few minutes from the Sao Bento metro and train stations. The staff were fantastically helpful, attentive and friendly (particularly the concierges) and check in and out went very smoothly. The public areas of the hotel were lovely, and the breakfast buffet was pretty good - we enjoyed sitting next to the window and looking out over the square as we had breakfast. The room was spotlessly clean and beautifully decorated, the beds were very comfortable and the bathroom was spacious with large towels, robes, slippers and the usual assortment of toiletries.

On the down side, the room was extremely dark (no ceiling lights in the bedroom - only bedside lamps) even during the day with the curtains open - it was a shame, as it was a beautiful room but the lack of light made it feel quite dingy and enclosed. The shower had very poor water pressure, to the point that I gave up and had a bath instead. Because the hotel is located very centrally, next to a busy road, there was constant noise from the traffic so it wasn't very peaceful even though we were on the top floor - all of the rooms seem to face out over this road so there was no way of avoiding it. None of these things were major problems and they wouldn't have bothered me if we'd been staying in a less expensive hotel, but when we'd treated ourselves to somewhere like this it was a little disappointing to have these issues.

Room Tip: Ask if you can have one as far away from the road as possible, and if there are any with ceiling lig...
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  • Stayed February 2014, traveled with friends
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank S G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at InterContinental Porto - Palacio das Cardosas, responded to this review, March 13, 2014
Dear S G,

Thank you for taking the time to express your thoughts and concerns. I am very happy that you liked our breakfast. I also appreciate and wish to thank you for the kind words of the staff. Whilst, I sincerely apologize for the experience you had with the appearance of the room. I assure you that every comment, no matter how small, is taken very seriously. We hope to get a chance of hosting you again and show you how great our hotel is. I sincerely hope that the next time you are in Porto you will give our hotel another try.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Porto - Palacio das Cardosas

Property: InterContinental Porto - Palacio das Cardosas
Address: Praca la Liberdade 25, Porto 4000-322, Portugal
Phone Number:
Location: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Business Hotel in Porto
#1 Luxury Hotel in Porto
#1 Romantic Hotel in Porto
#1 Spa Hotel in Porto
#2 Family Hotel in Porto
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Porto - Palacio das Cardosas 5*
Number of rooms: 105
Official Description (provided by the hotel):
HISTORICAL PALACE AT THE HEART OF THE CITY CENTRE. Located in the heart of the Historical Centre, classified as World Heritage by UNESCO, the InterContinental Porto - Palacio das Cardosas is the result of a careful renovation of a palace dated from the end of the 18th century. The Hotel is located in Oporto’s main city square, the Praça da Liberdade, within walking distance from all the major cultural highlights, trendy shops, bars and restaurants. The hotel comprises 105 spacious rooms and suites, the Astoria Restaurant, Cardosas Bar, meeting and banqueting rooms, as well as a Wellness Centre. ... more   less 
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Also Known As:
Intercontinental Porto Palacio Das Cardosas Hotel Porto

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