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“The very very Hotel!!!” 5 of 5 bubbles
Review of InterContinental Porto Palacio das Cardosas

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InterContinental Porto Palacio das Cardosas
Ranked #1 of 103 Hotels in Porto
Certificate of Excellence
Miami, Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“The very very Hotel!!!”
5 of 5 bubbles Reviewed August 5, 2013

We were spechless, with the hotel, from the moment we arrived, the staff were very helpful, the concierge was very profesional, the rooms were very clean, the location was perfect.
We didnt have breakfast at the hotel, but across the street there were a few caffe places with fresh baked bread every morning and served breakfast. We recommend that hotel !! Con los ojos cerrados!!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank batsheva22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director Of Operations at InterContinental Porto Palacio das Cardosas, responded to this review, August 28, 2013
Dear Mr/Mrs batsheva22,

Thank you for sharing your experience in Tripadvisor about your stay in the InterContinental Porto Palacio das Cardosas.
Your feedback will be given to all our team, which will be very thrill about your kind words.
Looking forward to receive you once again in our Hotel.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,824 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Hong Kong, China
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed August 4, 2013

I had a weekend stay during a recent business trip to Portugal and really enjoyed the hotel. The staff was extremely friendly and the location of the hotel is amazing. I had considered staying at another hotel to collect my points, but after reading about the location and city layout I'm glad I chose this hotel. It is right in the main square near a lot of activities.

It is on a hill and if you are walking to the wine cellars, expect a long walk up, but I wasn't too worried and ended up carrying a few bottles of port wine back with no issues.

A few minor complaints, the hotel breakfast was pretty disappointing. The setting is fantastic, however, the food options were extremely limited and the overall quality was less then other InternContinental hotels I have been to. Additionally, the service in the dining area was pretty slow even though there were only 2 other couple there.

The rooms are nicely laid out and I had a room with a view. Would defiantly stay here again, but would not recommend the breakfast if you stay.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jeff D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director of Operations at InterContinental Porto Palacio das Cardosas, responded to this review, August 28, 2013
Dear Mr JeffD,

Thank you for staying in the InterContinental Porto Palacio das Cardosas during your stay in Porto.

We are very sorry to know we did not meet your expectations about the breakfast and restaurant service, we hope in a future stay your opinion may be positive one.
Nevertheless we are glad to understand you have enjoyed your stay, our staff and the Hotel location was convenient.

Looking forward to receive you in a near future,

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 1, 2013

Lovely rooms, and a great bar. The happy hour is definitely worth its value!! The staff were very polite and courteous - also helpful. The location is perfect for walking around the town, shopping and seeing the historical sites. Definitely worthy of its high rating.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bluepotatoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director of Operations at InterContinental Porto Palacio das Cardosas, responded to this review, August 21, 2013
Dear Mr/Mrs Bluepotatoes,

Thank you for choosing the InterContinental Porto Palacio das Cardosas and for sharing your experience in Tripadvisor.

We have a new concept in our Astoria, the Terrace with Happy Hour and we would like to thank your feed back on this, it seems the guests are enjoying it very much.
We are very glad that you enjoyed our Hotel and service, comments like yours motivates our staff to continue deliver their very best everyday.

Hope to receive you again in Porto.

Kind Regards

Francelina Amaral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 31, 2013

The hotel is very well appointed with large rooms (lovely marble bathrooms) and friendly staff. The location is in the heart of the city's main square and close to shopping / restaurants. While we stayed only one night, the hotel staff was very pleasant and accommodating. Highly recommend this hotel.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kmulski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director of Operations at InterContinental Porto Palacio das Cardosas, responded to this review, August 21, 2013
Dear Mr Kmulski

Thank you for sharing your experience on Tripadvisor and for your kind words.
Our privilege central location allows our guests to visit the city touristic points or enjoy a shopping day.

We are looking forward to receive you in our Hotel in a near future.

Kind Regards,
Francelina Amaral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Briarcliff Manor, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed July 23, 2013

Great service and location. Lovely rooms, great shower!! Conceige was awesome - booked a great private tour guide and helped us with a great recommendation for dinner. Skip the dining room - awful service and unremarkable food.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank de0402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Front Office Manager at InterContinental Porto Palacio das Cardosas, responded to this review, July 25, 2013
Dear de0402,

Thank you for taking the time to share your experience at the InterContinental Porto Palacio das Cardosas.

We are delighted to read that you appreciated your stay with us in terms of room comfort and concierge services.

Your statement on the restaurant experience is strong and of course as you can imagine is affecting us a lot. The restaurant has just received two distinctions and great coverage as one of the best tables in the historic part of Porto ; it has not been at all at your taste and we deeply regret this. We hope, in a future visit we have the opportunity to positively influence your opinion.

Thank you again for choosing us for your visit to Porto and hope to have the pleasure to welcome you again soon.

Best Regards,

Eric Viale
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 23, 2013

Located in the heart of Porto this hotel is first rate. A new hotel just over 3 years old, formerly an 18th century palace. The staff were very helpful, our room first rate. We overlooked the Avenida dos Aliados. However, there is quite a lot of traffic in the am & pm, with anxious drivers using their car horns a lot and several blocks from the hotel are several streets with loud music until late into the night. So if you're a light sleeper ear plugs are a must.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director of Operations at InterContinental Porto Palacio das Cardosas, responded to this review, August 21, 2013
Dear Mrs Mary T,

Thank you very much for sharing your review in Tripadvisor.

Our InterContinental is 2 years old and very well located in the city centre, allowing our guests to walk to all touristic attractions, therefore in the busiest part of the day some noise may occur due to the central location. Despite this we are very happy to hear you have enjoyed your stay with us.

Looking forward to welcome you back,
Francelina Amaral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
133 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed July 22, 2013

This new InterContinental, located in a refurbished palace in downtown Oporto, is just perfect - rooms, restaurant, bar, service, concierge ... My 2-day stay was memorable. Special recommendation for the restaurant, with high quality food for very affordable prices. Surely, a place to return.

  • Stayed July 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sergio a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrancelinaAmaral, Director of Operations at InterContinental Porto Palacio das Cardosas, responded to this review, August 21, 2013
Dear Mr Sergio a,

Thank you for choosing the InterContinental Porto Palacio das Cardosas during your recent stay in Porto city.

We are very pleased to hear it was a memorable stay and the Hotel and Service met your expectations.
Your feedback will inspire our Team to deliver their very best everyday.

Looking forward to have you once again with us.

Kind Regards,
Francelina Amaral
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Porto Palacio das Cardosas

Property: InterContinental Porto Palacio das Cardosas
Address: Praca Liberdade 25, Porto 4000-322, Portugal
Phone Number:
Location: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Porto
#1 Spa Hotel in Porto
#1 Business Hotel in Porto
#1 Romantic Hotel in Porto
#2 Family Hotel in Porto
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Porto Palacio das Cardosas 5*
Number of rooms: 105
Official Description (provided by the hotel):
HISTORICAL PALACE AT THE HEART OF THE CITY CENTRE. Located in the heart of the Historical Centre, classified as World Heritage by UNESCO, the InterContinental Porto - Palacio das Cardosas is the result of a careful renovation of a palace dated from the end of the 18th century. The Hotel is located in Oporto’s main city square, the Praça da Liberdade,within walking distance from all the major cultural highlights,trendy shops, bars and restaurants. The Hotel comprises 105 spacious rooms and suites, the Astoria Restaurant, Cardosas Bar, meeting and banqueting rooms, as well as a Wellness Centre. ... more   less 
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Also Known As:
Intercontinental Porto Palacio Das Cardosas Hotel Porto

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