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“Excellent, classy Hotel”

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InterContinental Porto Palacio das Cardosas
Ranked #1 of 104 Hotels in Porto
Certificate of Excellence
Surrey UK
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Excellent, classy Hotel”
Reviewed May 7, 2013

I had a great stay with my partner at this Hotel. It is beautifully decorated, the staff are very attentive and polite, and overall service is excellent. I was in a duplex suite on the 4th floor which was lovely and spacious but there was no view of the main square which was a shame. It may be better to ask for room on 3rd floor. Breakfast was of a high quality and the public areas are lovely. A couple of areas for improvement include the lack of decent spa facilities - there is no sauna, jacuzzi, pool and also no club lounge.

Room Tip: Ask for a room with view of the main square
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J-P_Surrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,878 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Malibu, California
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed May 6, 2013

This hotel was very well run and the employees were eager to be helpful. Unlike some hotels, their arranged for airport pick up and car/driver Douro valley day trip was fairly priced. My only complaint was an ordinary dinner in their dinning room.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
1 Thank butravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reinach, Switzerland
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 5, 2013

Rooms are nice. Cleaning service one day done only after 1600hrs. Concierge very attentive. Breakfast nothing to write home about. Location good. Cost/value relationship not too exciting. We had high expectations for a five-star hotel, unfortunately those were not fully met.

Room Tip: Try getting a room that goes away from the main square, crowds and traffic are noticeable
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 665PeterB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at InterContinental Porto Palacio das Cardosas, responded to this review, May 21, 2013
Dear 665PeterB,

Thanks for taking the time to contribute your feedback, we are always eager to find out our guests' opinion. I am pleased you like our hotel rooms. We are sorry for the inconvenience brought about by the housekeeping service and breakfast selections. I ensure you this feedback will be passed on to the relevant department for improvements.

I hope that you take the time to stop in for a visit soon to see how we have taken every comment very seriously in order to make your future stays with us as pleasant as possible.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
172 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed April 26, 2013

The old adage of "location, location, location" certainly applies for the Palacio das Cardosas. Literally around the corner from the central train station in central Porto. Well within walking distance of central city sites.

The hotel is beautiful starting from the moment you walk into the lobby. The reception staff is efficient and extremely accommodating. The accommodations are what you would expect from a high-end hotel.

We were only in Porto for three days and leveraged the services of the concierge to maximize our stay.

Be aware that at this time the buildings surrounding the interior courtyard are being extensively rehabbed. Interior facing rooms should expect some construction noise.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank EduardTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Canada
1 review
Reviewed April 25, 2013

We recently stayed in this hotel in Porto and we couldn't have found a better hotel. The stay was unplanned as we had reservations elsewhere that didn't work out. We showed up at the hotel 10:00 pm without a reservation and from that moment on we're treated like extended family. The room was high end and very comfortable with an awesome view of the plaza. The staff was amazing - from reception to the concierge's recommendations and love of their city. We opted for breakfast for a good start to the day and didn't disappoint. Great hotel and location in the historic center.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SophieYui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 25, 2013

Despite the weather we very much enjoyed our stay at the Porto - Palacio das Cardosas and that was much because of the staff as because of the hotel. I was impressed before arriving at the hotel as they were very accommodating in handling a very last minute request to organize a shuttle from the airport to the hotel.

We were very nicely, and quickly, received at the hotel, shown to our rooms, explained the amenities. It was as you would expect, well-appointed. All very well and nice.

What made all the difference in the world for us was the care from the Concierge staff R, G, and D. They responded to all our requests and questions, made dinner reservations for us and gave us advice on touring the city and the caves. Delighted!

We especially appreciate the effort R made for the dinner reservations. He might not have realized we understood enough Portuguese to know he was trying his best for us.

We highly recommend!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GCHB69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wadhurst, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed April 20, 2013

We stayed for 3 nights at the Intercontinental Oporto in early April 2013. It is a modern hotel, the staff were very helpful and pleasant. The location was great - we could easily walk down the hill to the old city and the river, and also up to the shopping area and the Majestic cafe. They have a nice "library bar" where we had a very pleasant glass of port (what else?). We had a lovely quiet room on the 3rd floor looking directly up the Liberdade Square, no problem with noise.

Room Tip: I saw some reviews saying rooms looking out over the square we noisy, but that wasn't our experi...
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  • Stayed April 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davidfield01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterContinental Porto Palacio das Cardosas

Property: InterContinental Porto Palacio das Cardosas
Address: Praca Liberdade 25, Porto 4000-322, Portugal
Phone Number:
Location: Portugal > Northern Portugal > Porto District > Porto
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Porto
#1 Business Hotel in Porto
#1 Luxury Hotel in Porto
#1 Romantic Hotel in Porto
#2 Family Hotel in Porto
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — InterContinental Porto Palacio das Cardosas 5*
Number of rooms: 105
Official Description (provided by the hotel):
HISTORICAL PALACE AT THE HEART OF THE CITY CENTRE. Located in the heart of the Historical Centre, classified as World Heritage by UNESCO, the InterContinental Porto - Palacio das Cardosas is the result of a careful renovation of a palace dated from the end of the 18th century. The Hotel is located in Oporto’s main city square, the Praça da Liberdade,within walking distance from all the major cultural highlights,trendy shops, bars and restaurants. The Hotel comprises 105 spacious rooms and suites, the Astoria Restaurant, Cardosas Bar, meeting and banqueting rooms, as well as a Wellness Centre. ... more   less 
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Also Known As:
Intercontinental Porto Palacio Das Cardosas Hotel Porto

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