We stayed here for 3 nights in October. On arrival we were not at all impressed by the staff who seemed more like automatons than people. We were dealt with by a very surly guy. However during our stay the staff couldn't have been nicer. We never saw this one guy again so maybe he was just the weekend staff.
Hotel public areas were lovely. Our room was very nice but faced a brick wall, no view at all. But the air con was amazing!
We ate the first night in the restaurant and I have to say the food was awful. We both had fish and it came with boiled potatoes and vegetables. The fish was OK but the vegetables were all overcooked and watery. They were also very bland, no taste to them, no seasoning. The service was appalling. We went in at 7.45 pm and came out at 10.20 pm and we only had 2 courses. I have to say the puddings were very nice. I think the hotel prides itself on its fine dining but it seemed to be trying to be too pretentious with the food presentation. I would rather have had something more edible than all the trimmings. After this we ate out at night and there are some fabulous places, one only a little further on the same road. The ones at the waterfront are good too.
Loved Porto, so much to do. Will definitely return.
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