The window and walls are sound proof but the door and the ceiling are not. I could hear people walking and talking outside clearly as well as someone's taking a shower right above me in the night. For a 4 star hotel here I would expect more. There's no kettle or any coffee facility in the room and if you ask for some hot water they charge you 10 euros. Even the toilet was not cleaned. (there's no brush in the toilet so we couldn't clean it ourselves) We are staying here for 2 nights and when we were back from our day trip today we found the toilet was obviously not cleaned!!!
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