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Reviews (1,773)
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All reviewstheatrical themesmoked glassdesign hotellow lightingglass doorthemed hoteltasting menucentral locationrain showercomplimentary glass of portthe riversparkling winejunior suitereception staffwelcome drinkbreakfast was excellentsao bento train station
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Reviewed October 21, 2013

Location was very good and the decor was interesting (though if nit picking would say everything is a little too dark). However there is no separate bathroom and no door on the toilet/shower area! We asked for a different room but were told that no rooms had doors on the toilets and that often guests liked that! I'm not sure who wants to watch their partner/friend on the toilet but we certainly did not and found it v weird. The desk staff were ok but not super helpful/friendly and my girlfriend's bag was broken whilst in transit to the room. We complained about this and showed them the damage, they said that something would be sorted but it never was and when we chased up via email still nothing was offered.

  • Stayed: September 2013, traveled as a couple
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Thank jevs13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

This hotel is situated right in the centre of Porto within walking distance of everything. When you first arrive the front doors are quite heavy and difficult to open but once inside allow you eyes to become accustomed to the darkness! The hotel is very dark which is quite strange but you do get used to it. The staff are very helpful and gave us ideas of what to do and see, providing maps and bus tickets etc. We were not show to our room but had to struggle with our cases but the room was spacious. We had asked for a quiet room with a bath but got a room at the front (its on a busy road) which could be noisy. The shower was over the bath but the design was poor and water went everywhere. Tea and coffee is provided but no milk so we took some at breakfast and kept in our fridge for future use. Breakfasts were good and the food topped up regularly with lots of fresh fruit, cereals, hot and cold, juices etc. Good central location for a short stay.

Stayed: October 2013, traveled with friends
Thank Australia1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

Stayed for 3 nights. Can be a little daunting on arrive due to Threatre Door style entrance and dim lighting. Rooms are all individual and lovely. Good restaurant and great location right in centre of Porto. All the staff we met were very friendly and helpful. Would definately recommend.

Room Tip: All rooms are different, some have balcony some have bath with shower over and some have shower only so be sure to request your preference.
  • Stayed: September 2013, traveled with friends
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1  Thank AlanandMaureen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2013

This is a really nice hotel in the centre of Porto. Great position, 2 mins walk to the main square and only 10 mins down to the river. Very stylish and quirky entrance and the theatre theme works really well. The staff were notably of the highest quality, every one of them that I met. The stay was just let down by a slight lack of attention to detail and the room was a little on the small side, but I wouldn't let that put you off.

Room Tip: If you need to use the wifi as I do for business purposes then make sure you don't get a room at the end of the corridor as the signal was there one minute, gone the next. Go for a room closer to the lifts.
  • Stayed: October 2013, traveled as a couple
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Thank MarklavLaptop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

What a unique hotel. Despite a few negatives written about this place, we could not fault it! The staff were helpful, charming and thoughtful. Thank you so much for the lovely surprise left for our birthdays (mine on 8th and my husbands' the 9th). It made his 'special birthday' that bit more special! This all added to the charm of Porto itself. Definitely central to all locations and perfectly placed to get around to other locations too. Would most certainly recommend.

  • Stayed: October 2013, traveled as a couple
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Thank SnookyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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