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Reviews (2,129)
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Reviewed November 29, 2012

The older building with the dining and reception is beautiful and charming. The newer building with the hotel rooms is modern and comfortable. The views or the river and Porto are memorable. We also enjoyed the dinner service and breakfast. We would definitely stay here again.

  • Stayed: November 2012, traveled as a couple
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2  Thank Renee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2012

We stayed at the Pousada for a week. Wonderful building and the grounds are beautifully kept too. The staff work extremely hard to ensure your stay is relaxing. The food is excellent if a bit repetitive but the breakfast is exceptional. Will stay here again.

Room Tip: Book a superior room as they overlook the river and the gardens
  • Stayed: October 2012, traveled as a couple
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1  Thank a g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Freixo, Gerente at Pestana Palacio do Freixo, responded to this reviewResponded November 27, 2012

Dear Guest,
Thank you very much for your feedback. We are glad to Know you enjoyed your stay with us and thank you for your compliments about the service provided by our staff! They are indeed a great team.
Looking forward to welcome you back
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012 via mobile

a year later this beautiful Pousada has preserved its great quality. A pleasure to return to. This time I had a chance to experience the indoor pool. very pleasant with heated water and lounging chairs. Both sauna and turkish bath perfect. Buffet breakfast with variety and lovely fresh fruit. And the splendid view from the dining room over the Douro river.

  • Stayed: October 2012
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3  Thank Snövit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Freixo, Gerente at Pestana Palacio do Freixo, responded to this reviewResponded November 27, 2012

Dear Guest ,
Thank you very much for your comments. The fact you have enjoyed your stay with us and took the time to gives feedback it’s the best award we can get and that’s what makes work even harder to meet all our guests’ expectations! Thank you!
We now look forward to the pleasure of meeting you back soon.
Best regards

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Reviewed November 5, 2012 via mobile

Stayed at Palacio do Freixo for 4 nights.
The hotel has two parts next to each other the old palace where you find the common areas and the accomodation building ( seems also historical - old industrial facility magnificently adapted to function as a hotel.)
Had Suite 200.
Rooms: large, confortable, modern decoration, all that is required from a 5* . Bathroom on the small side. Had a balcony with great view but from what i saw most rooms only have windows ( still they have the same river view - at least most of them.)
Breakfast: standard for a 5 *... which is pretty good.
Location: the view comes with a price: the hotel is located a bit far from the City centre... nothing that 10€ taxi won't solve.
The common areas are simply wonderful, both outdoors and indoors ( nice indoor pool).
staff: very nice and helpful.
All in all a fantastic stay and an hotel I highly recommend.

  • Stayed: November 2012
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1  Thank agsLisboa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_Freixo, Gerente at Pestana Palacio do Freixo, responded to this reviewResponded November 27, 2012

Dear Guest,
Thank you very much for your feedback. We are glad to Know you enjoyed your stay and found our service and facilities very good.
Looking forward to welcoming you back to Any of our hotels
Best regards

Report response as inappropriate
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Reviewed November 3, 2012

Wow, what a beautiful Pousada. We stayed just one night on the way from Lisbon to Baiona and were relieved at how easy it was to find on the outskirts of Porto (just need to get the right motorway bridge over the river!) So glad we chose it though. An absolutely stunning building with wonderful views from the terraces over the River Douro. Our room in the annex was large, contemporary and luxurious. The pool terrace and bar, and gardens are gorgeous. Not the right place if you want to be in the middle of Porto, but great for a stopover, or as a base to explore the Douro valley and countryside alongside a city break. We got the impression that it is often busy with various events - a Vinho Verde producers conference, and a Japanese TV crew were in residence when we were there, with a Volvo agents' meeting due the next day! But we enjoyed the buzz, and the hotel is large enough to cope. Only small criticism was the lay out of the breakfast room. Beautiful, but the buffet is set out where everyone queues, and a lack of staff meant people were having to wait to be seated whilst others had to push past to choose their breakfast items - an unexpected bit of inefficiency in a hotel that seemed to be running very smoothly everywhere else. This certainly did not put us off one of the best hotels we have stayed in over the past couple of years.

  • Stayed: September 2012, traveled as a couple
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Thank mzurisal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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