After staying at many quaint hotels through this amazing country, we arrived at Delfim Douro Hotel. There were about 20 people in our party and the staff immediately seemed on edge. Being in the industry, I take note of how employees and management act (especially when they are annoyed). After the kind receptionist checked us in (with a mean manager/owner breathing down his neck), we headed to our beautiful room. The view (FROM EVERYWHERE) is spectacular! The rooms are modern and the shower pressure will blow you away... literally.
We headed back to the pool and bar area to meet up with everyone else. The staff was running around like they have never waited on 10 people before. We all had wine in hand so an hour wait for a turkey sandwich didn't bother us much. And the servers were sweet just confused. We were just happy to soak up the sun and view.
We headed to some local vineyards ( http://www.wonderfulland.com/pacheca/ ) and had a wonderful afternoon. After dinner out, we headed back to the hotel. With new, great bottles of wine in hand, we relaxed poolside. They had candles and lanterns lit. "well, this will be a wonderful night to sit around and enjoy the weather" I thought. I went into the bar to order drinks if they were still open, or to ask for wineglasses if they were not. The bartender said no, he couldn't. then snuck me an empty wine glass.....scared. It all made sense when the HORRIBLE owner just started turning off lights and starring at us through the glass doors. Keep in mind: The time was 9:15pm. The young girl at the front desk was terrified and eventually told us to had to be quiet because the room above us was complaining. The restaurant was the only room above us.
I hate writing negative reviews especially for such a beautiful hotel. The owner/manager completely ruined the experience. I have great pictures from here too but I refuse to post them.
And do not eat here. The food is a complete joke. :(
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