We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (333)
Filter reviews
334 results
Traveler rating
147
145
32
4
6
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
147
145
32
4
6
Show reviews that mention
All reviews lovely view of the river across the river loved this hotel train station rooms are spacious lovely hotel jacuzzi mediterranean taxi regua douro balconies views surroundings winery
Selected filters
Filter
Updating list...
6 - 11 of 334 reviews
Reviewed August 27, 2018 via mobile

Stayed one night while driving through the Douro region. This hotel is well situated and a short drive or walk to restaurants and shops. It’s also a short drive to great wine tastings in the area. Overlooking the Douro river, this hotel has very well appointed and spacious rooms all with balconies overlooking the river. Good breakfast is included. Staff was super friendly and accommodating. Highly recommended.

Date of stay: May 2018
Trip type: Traveled with family
Thank CarlosP3122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2018 via mobile

This hotel is nicely situated, overlooking the river. One of our rooms had a small terrace. We stayed at other hotels in the area on the same trip and were looking forward to this one, based on reviews (and price is generally a good indicator of quality). In this case the hotel is over priced and is not good value for money. The breakfast buffet is very limited, restaurant food is basic and portion size is very small. None of our meals were particular good and we found other much better restaurants just over the bridge. The gym looks good in the photos but is in fact tiny and poorly equipped. Overall, quite disappointing.

Date of stay: August 2018
Trip type: Traveled with family
Thank BernieOD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHotels, Manager at Vila Gale Collection Douro, responded to this reviewResponded August 25, 2018

Dear guest,

thank you for the time you spent to make your review.
However, let me make the following comments:
Our breakfast has been highly praised for the offer it actually has. In fact, it is the only 4-star hotel in this region that has live cooking where we make simple and simple eggs, as well as pancakes and crepes, an experience that our guests have usually enjoyed.

In addition various products are displayed on buffet table, from variety of cheeses, delicacies, rolled fruits, homemade jams (delicious), variety of cereals and yogurts, 6 varieties of breads, scrambled eggs, crispy bacon, beans, sautéed mushrooms, cakes, croissants, and more. We regret not having matched what you searched for in our hotel, hoping to return to visit us as we constantly improve our offer.

Our restaurant at dinner is highly sought after by the gastronomic offer, especially for local dishes (from roasted octopus, cod with crust of bread, pork loin and other alternatives that surprise, such as the various rissotos with traditional Portuguese flavors. It is not practical in this restaurant for small portions, however thank you very much for your notice so we can improve.

For a hotel with few rooms, our gym has an electric treadmill, elliptical bike, common bike, TRX, a wide range of weights, floor mats, yoga ball, and multi-level folding bench.
All equipment described is for professional use, reliable and very robust.

We look forward to welcoming you again on your next trip to the Douro region.
Kindly,
Vasco Parente

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2018 via mobile

The service is not as familiar as at the small boutique hotels we stayed in during our visit to Lissabon and Porto this hotel offers a varity of different services such as huge room and bathroom, excellent view of the Rio Douro all locations of the hotel (our room, restaurant, bar, terrasse and spa). We truly enjoyed our huge room and the terrasse facing the river - absolutely gorgous when the sun sets. Enjoyed a lovely back massage in the spa and relaxed a couple of hour by the jacuzzi after a day of sightseeing. Had dinner one night at the restaurant but will recommend dining at the restaurants in the old train station warehouse across the river instead - excellent food.

Date of stay: August 2018
Trip type: Traveled as a couple
Thank Copenhagendarling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHotels, Manager at Vila Gale Collection Douro, responded to this reviewResponded August 20, 2018

Dear guest, thank you for sharing your review.
Hope to receive you again in our place.
Kindly,
Vasco Parente

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2018 via mobile

The hotel is ideally situated on the bank of the Douro by the pedestrian bridge over to Régua. Gets the evening sun.
Comfortable rooms with a balcony area have fantastic views as does the delightful restaurant.
Staff very friendly and helpful made our stay a pleasure. Very efficient and with a relaxed atmosphere.
Breakfast are excellent and the evening meals good value and beautifully presented.
We really enjoyed our stay.

Date of stay: July 2018
Trip type: Traveled as a couple
Thank georgeoxon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHotels, Manager at Vila Gale Collection Douro, responded to this reviewResponded July 16, 2018

Dear guest
Thank you for the time you spend to make your review of our place.
It was with great satisfaction that we read your comments about our hotel!
It's gratifying for the whole team to know that we have provided a great stay and encourages us to do better and better.

We look forward to your next visit to the Vila Galé Collection Douro.

Best regards,
Vasco Parente

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2018 via mobile

This hotel is opposite the river where the Régua train station is located. It is a 5-8min drive from the train station but is a bit far to walk if you have luggage. It is best to take a taxi. Hotel has a lovely view of the river. Rooms are clean and comfortable. Breakfast was good. You can order sunny side eggs and they understand what you want! . If you drive, you can park your car at the side of the road outside the hotel. Slots available are limited.

Date of stay: May 2018
Trip type: Traveled with friends
Thank lolikia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VilaGaleHotels, Manager at Vila Gale Collection Douro, responded to this reviewResponded June 26, 2018

Dear guest,

Thank you for choosing Vila Galé Collection Douro for your stay and we take this opportunity to thank you for the time available to comment on your experience.

Best regards,
Vasco Parente

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews