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“Very relaxing stay”

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Hotel Quinta Do Serrado
Certificate of Excellence
Bath, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Very relaxing stay”
Reviewed October 28, 2012

My wife and I stayed for two weeks from the beginning of October 2012. Most guests were 60s plus or minus 10 years which gave an interesting mix for conversation at meal times and when relaxing around the pool and terrace. The courtesy bus was great for getting into town for shopping and the beach. Walks in the hills that are based in this part of the island are accessed from roads that are very quiet with little traffic. A local supermarket in the adjacent village stocks most items you could ask for. Only one bar is open in the village at this time of year which is very good for drinks and food. All the hotel staff worked hard with rooms cleaned and beds changed each day, they could not have done any more to make our stay a relaxing and comfortable experience.
The staff were constantly keeping the hotel grounds watered and amenity areas clean.
The owner Mr Santos filled in when necessary, drove the shuttle bus whenever required, and also other jobs such as helping chef at the lunch time bbq on the final day of our stay.
A very friendly family run hotel with staff making sure we were looked after to make our stay a memerable one. Our room overlooked the pool area and the terraced adjacent fields where the local bird life, cats, and goats could be seen. Perhaps room lighting could be improved with low level night light availablity rather than the bright bedside table lamps. B & S

Room Tip: Better views fron upper floor.
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  • Stayed October 2012, traveled as a couple
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Helpful?
6 Thank Robert N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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199 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
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Worcestershire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 8, 2012

we spent a week at the beginning of October 2012 in this hotel on Porto Santo. we booked it direct and chose it because of it's location and size.
we could not have found a better place to stay (and because of the island's small size, we did see all the other hotels on our travels ).The location is good for walking in the hills, but the beach is very accessible (10 minutes) using the hotels courtesy bus.The hotel accommodation & restaurant were first class, very clean and user friendly.
the hotel staff were wonderful, not too many names to remember considering the hotel's size, and the reception staff -Michaela and Nanci couldn't do enough to help on any issue (Including issues like lost phones in airports )
we intend to visit Porto Santo again and won't hesitate in booking ourselves in at the quinta do serrado.

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
5 Thank WorcestershireJane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheshire
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 6, 2012

Very friendly small hotel. It is a nice place to escape the heat of the beach when its very hot and eating on the terrace is a delight. It is let down by a) the small cramped dining room, when its too cold to sit outside b) the limited and repetitive half board menu, how many time can you eat boiled potatoes, carrots and broccoli?, c) the aspect, 200 mtrs above sea facing north.

You cant really hang around the pool, so its a beach holiday and lots of taxi fares. It does look a bit like a mountain hotel at the foot of a scree and makes a great place to relax (when its hot). The beach was amazingly quiet in september.

Room Tip: first floor, not facing garden
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  • Stayed September 2012, traveled as a couple
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Helpful?
3 Thank equidentist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dewsbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 4, 2012

We returned from the Quinta do Serrado on the 10th September, very reluctantly, it would have been lovely to stay for a further week. The hotel exceeded our expectations in all respects. The rooms were spotlessly clean, the entire hotel is kept pristine, food was of a very high standard and all the staff were more than pleasant and helpful, although the chef could smile a bit more! Michaela is a treasure, she has a wonderful sense of humour and was always willing to help with any problems that arose.
We did not know what to expect from Porto Santo but were very glad that we had visited before the island becomes popular, it will be a great shame to see such a little gem covered in hotels and cheap bars.
We have never stayed anywhere quite so peaceful, to sit on our balcony after dinner, looking at the stars and enjoying the utter silence was indeed an unexpected and very welcome pleasure.
I think we will definitely be returning to Porto Santo in the future and when we do we will certainly be staying at the Quinta do Serrado.
Jan & Steve

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
5 Thank Jan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 28, 2012

I stayed here between the 10th & 17th of Sept. 2012. While there is an element of truth to the views expressed by the previous post (Xx-Will-xX), I thought it was a little harsh . . . still, everyone is entitled to an opion. Personally, I found total satisfaction with this hotel, as it appears most other clients did. Yes It is a little remote, yes the pool is very small & a fridge would have been welcome . . . however, if you want a haven of peace (with good company as in our case), & genuinely lovely staff, then this hotel is perfect. Just balance the views here before you go.

Room Tip: We stayed in room 216 which overlooked the garden & restuarant areas, this was perfectly adaquet...
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  • Stayed September 2012, traveled with friends
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Helpful?
2 Thank arthurpolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheam surrey
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 17, 2012

Whilst not staying here we ate here on most nights on the last week of our holiday.The guests of the hotel we met had nothing but praise for the hotel,its management,staff and general all round presentation.I would certainly recommend this establishment for a quiet break coupled with a diverse and rewarding dining experience.

Room Tip: Rooms overlooking outside dining area may be subject to the sound of laughter around midnight!
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  • Stayed August 2012, traveled as a couple
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Helpful?
2 Thank gluttonCheamSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kendal, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 29, 2012

This hotel and its staff exceded our expectations. It is a hidden gem in the holiday world and deserves to be recognised. From the day we arrived until we left the place was spotless, the staff always helpful, the food of a superior standard and the peace and quiet exceptional. We did nothing for days and had a wonderful time doing it. Look out for Micaela, she is a real asset to the hotel. Just the right amount of humour mixed with a huge amount of knowledge and the ability to answer any question you have or find out the answer if she doesn't know.
Go there, you won't regret it, sit on the balcoy with a Pina Colada and watch the sunset.
Sue & Dave

Room Tip: There are only two levels but go higher for better views.
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  • Stayed August 2012, traveled as a couple
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Helpful?
3 Thank Susan I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Quinta Do Serrado

Property: Hotel Quinta Do Serrado
Address: Sitio do Pedregal, Porto Santo Island 9400-010, Portugal
Location: Portugal > Madeira Islands > Porto Santo Island
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #4 of 10 Hotels in Porto Santo Island
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Quinta Do Serrado 4*
Number of rooms: 22
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