Just returned from a 7-night stay at the Pestana Porto Santo Hotel at the beginning of the 2013 season. This was our fourth visit to this fabulous hotel with terrific location and facilities, manned by a staff that are second to none!
On arrival at the hotel, we were greeted by a welcoming party made up of staff members from the very obliging Manager, his colleagues and respective departmental members who handled the check-in procedure with the utmost of ease. It didn’t take long before you were into holiday mode at this most relaxing and quiet location.
We booked through Thomson who schedule Monday flights only, from Gatwick and Manchester. It is not an exclusive resort to Thomson or British guests and as on previous visits, an international eclectic mix of other nationalities use the hotel. Allowance must still be made for the differences in language, culture, diet and preferences. The hotel and staff go the extra mile to accommodate everyone, where possible within the resources available. Don’t be put off by the negative review comments. Invariably dis-satisfied guests for some inexplicable reason still will not ask for any special requirements or needs they may have. This is not the place to ‘suffer in silence’ for the sake of simply making a request!
Yet again our room was the same as on our previous visit. Light, colourful, contemporary in design with a fabulous fitout, balcony and lovely bathroom. We did note that over the winter closure, changes have been made with disabled facility rooms now available and subtle changes continuing to be made to the suites at the hotel 'on the run'. As was the previous cases, rooms are cleaned daily to very high standard by very methodical and helpful chambermaids with daily towel changes if required.
An impressive array of snacks and meals are served in four locations at the hotel.
The main buffet style Mares restaurant serves breakfast, lunch and dinner. Breakfast has a full array of traditional delicious hot and cold options; including the ‘Full English’ breakfast. Show cooking is available for the best omelettes in the world. Whilst not on show, my wife’s passion for poached eggs is fulfilled by asking one of the helpful staff who return minutes later with eggs as requested. No fuss, no bother just plain service.
The Mares main buffet restaurant surprises many of the British guests. The Head Chef who has been with Pestana for many years has travelled the world and gained experience of many diet cultures brought out in his fabulous food offering. The selection may not be as vast as some of the competitors but a greater emphasis is placed on the quality of the cuisine on offer. The balance of all the offerings is superb and a great improvement on last year. Fish still plays a major part in Portuguese cuisine although the balance now appears to have been evened out with the meat options. Furthermore, the liberal use of garlic and herbs has been subtly reigned in to suit the more fastidious traditional English guest. Those of us who prefer the heavier use of garlic only need to ask and the situation is remedied. Pasta, vegetarian options and a wonderful array of salads are always on offer. A show cooking facility is available for freshly prepared alternatives in front of you. If plain and simple food is your preference or food allergies exist, do make the restaurant staff or reception aware, in advance, for your options to be fulfilled. Currently the Mares restaurant is very crowded. Moves are in hand to expand and ease the pressure later in the year. Watch this space!!!
The Luigi Italian restaurant was unchanged and as popular as ever. A traditional Italian pizzeria serving pizzas, pasta and risottos. It's hard to improve on the best!!! Booking in advance through reception for this restaurant is a must.
The Mediterranean a’la Carte restaurant still exists as before but with a more extensive menu. Personally created by the Head Chef, the menu has been extended to offer 8 alternatives of starter, fish main, meat main and dessert courses. What a gastronomic delight! As on previous visits you are served and attended on by friendly and efficient waiters and waitresses. The surcharge this year has been increased to €20.00 pp is made. Don't be put off. The experience is worth every cent. Don’t miss it whatever you do! You must book in advance through reception for this ever-popular restaurant.
The Dunas poolside snack bar provides fabulous snacks, salads and drinks throughout the day completing the food facilities on offer.
The Sunset bar is still the perfect evening facility. It’s an idyllic bar for a pre-dinner drink, overlooking the beach and watching the sun setting. The bar becomes the main entertainment area where the resident Animation Team performs in the evening.
The pool bar provides all daily drinks, coffees throughout the day until 7.30pm extending to 10.00pm during the summer months.
An in house Animation Team provide a comprehensive daily programme of activities for all ages. Daytime action starts around the pool area with a daily exercise regime. Other games and activities continue to lunchtime on a changing daily rota. At lunchtimes an animation dance routine is performed poolside, with some of the waiters joining in the fun with those guests wanting to also join the spectacle! Afternoon ‘workshop’ interest activities have been introduced to appeal to both children and adults alike.
The in-house Animation staff members are also responsible for the Kids Club.
A daily changing programme of entertainment commences in the evening in the Sunset Bar culminating in the weekly Sunday Star Show with singers, dancers and trapeze artisans performing their spectacular routine.
What more could anyone want or expect from their holiday I wonder?…………………………
Unbelievable as it may seem, the Pestana Porto Santo will from 1st. July 2013 be accompanied by it’s brand new, sister hotel Pestana Columbus opening right next door and sharing the same magnificent beach location.
Accessed by a separate entrance, a majestic reception and canopied amenity area greets you. A totally new concept, so different in all respects, the Columbus initially offers 100 rooms of modernistic design, fabulous luxury accommodation. Massive rooms fitted out with the latest of ‘chic and couture’ accompaniments – Curved baths, walk in shower room, massive beds, soft tone fabrics, contrasting decoration and in pride of place, Bang and Olufsen flat screen TVs. All in all, it’s a completely different style and room experience to the contemporary, colourful Pestana Porto Santo. 2,3 and 4 bedroom apartment style family suites will be following next season.
The fine dining and intimate atmosphere on offer at the Columbus is fantastic! A stunning waiter service cocktail bar and lounge opening onto a beach terrace one side, with a quadrangle enclosed terrace to the other. Low key and intimate entertainment performed by traditional live artists for your extended pleasure.
A fabulous main themed buffet restaurant with emphasis on show cooking and interaction with your individual chef cooking your meal is offered. Additionally, a separate detached stand-alone themed romantic Madeiran restaurant offering ‘catch and meat of the day’ specialities for your selection, cooked in front of you by your personal chef with the choice of romantic al-fresco terrace dining adjoining the dune area or cosy, warm and sensual internal dining room.
A similar extra themed Moroccan a’la Carte restaurant is being readied for later in the year along similar lines
Three extra swimming pools and sun terraces externally, for adults and children alike. A new ‘state of the art’ indoor family swimming pool with Jacuzzi area for family use is all ready to go!
Everything is as good as the Pestana Porto Santo, but in a totally different, more modernistic and updated way.
The final bonus - the same extended Staffing team, Managers, Catering staff are at the Columbus as well. Both hotels are joined by ‘umbilical’ pathway with passenger buggy services running regularly to enable both Pestana Columbus and Pestana Porto Santo guests to share their own all-inclusive facilities, restaurants and ambience.
Two for the price of one – Pestana at its best!!!!!
Yet again we had a marvellous repeat stay. My wife and I are returning again later in the year towards the end of the season. It is a firm favourite of ours and would unreservedly recommend the hotel to any potential guests. We are both really looking forward to sharing the Columbus experience as well.
- Official Description (provided by the hotel):
- The Pestana Porto Santo hotel is a 5-star beach resort, on the island of Porto Santo, Madeira, and is all inclusive (breakfast, lunch, dinner, snacks and domestic beverages). Recently voted the best All Inclusive resort in Europe, it is located on Portugal's best beach, the Porto Santo beach, with 9 km of fine sand and warm water. Just 1 minute on foot from the beach, this hotel also offers 2 large swimming pools surrounded by 30,000 m² of gardens. Guests can enjoy its 6 restaurants and 5 bars, as well as a Spa area with a heated swimming pool, water jets, sauna, Turkish bath, Hamman and gym. And for the little ones, the hotel has sports fields, game rooms and the Kids Club. The rooms are decorated with blue ocean hues and each has a flat-screen TV and balcony. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, PESTANA MANAGEMENT - Servicos de Gestao S.A., Orbitz, Prestigia, Priceline, TripOnline SA, Hotwire, Travelocity, Cheap Tickets, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Pestana Porto Santo All Inclusive reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Pestana Porto Santo Beach Resort And Spa - All Inclusive
- Pestana Porto Santo Beach Resort & Spa - All Inclusive Hotel Porto Santo
- Pestana Hotel Porto Santo
- Pestana Resort Porto Santo