We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
$91
View deal
Free cancellation until 06/26/21
Hotels.com
$92
View deal
Free cancellation until 06/27/21
Lol.travel
$96
$76
View deal
Expedia.com$92
Priceline$91
getaroom.com$96
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,264)
Filter reviews
1,264 results
Traveler rating
663
429
121
30
21
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
663
429
121
30
21
Show reviews that mention
All reviews block c shopping centre side sea view bus stop cabo girao large bedroom few minutes walk indoor and outdoor pools reception staff camara de lobos the atlantic ocean apartment kitchenette balcony madeira euros elsa
Selected filters
Filter
Updating list...
180 - 185 of 1,264 reviews
Reviewed October 24, 2016 via mobile

Great location, great wifi, nice indoor pool and spa, clean rooms and acceptable restaurant.
Really weak breakfast, sub par service from the wait staff and the most uncomfortable beds I've ever slept in.

Date of stay: October 2016
Trip type: Traveled with family
1  Thank fnickander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArciliaMartin, Manager at Golden Residence, responded to this reviewResponded May 8, 2017

Thank you very much for your comments regarding your experience of our services and facilities.

We are sorry to read that we were not able to fulfill your expectations.

Concerning breakfast, everyday our guests have many different choices.
From Monday to Sunday we have at our guests disposal:
12 different sorts of bread including Croissants – served 8 types per day
Coffee / Milk (hot and cold) / chocolate and 7 different types of Teas
4 different juices (served 2 per day)
6 kinds of jam (served 2 per day)
6 different kind of homemade Yogurts (with and without fruits or muesli – served 3 per day
6 different types of cheese (3 per day, changeable everyday)
6 types of cured meats (served 3 everyday)
Homemade cream covered cake (everyday a different flavor)
Homemade cake (every day a different flavor)
6 types of Cereals (changeable everyday) and Muesli – served 3 per day.
Pancakes or crepes or french toasts – served one type per day.
Eggs (boiled, scrambled and fried) in some days omelets
Roasted tomato, sausages, bacon, different types of potatoes and backed beans.
Vegetables 7 salad (tomato, carrots, lettuce, cucumber and onion)
Fresh Fruit (fruit salad and different types of sliced fruits everyday) in some days roasted apples.

We assure you that will do our very best to keep improving our service and facilities.

It would be a pleasure for us to have a second chance and welcome you back at the Golden Residence Hotel in the near future.

Yours faithfully,

Arcília Martin
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2016

Fantastic hotel - not too big but all facilities needed for a lovely break. I was upgraded on arrival and the room was pristine and very comfortable. I was in the building furthest away from the sea but that was no problem and was very quiet. The hotel staff were all very friendly and helpful. The food was fantastic and the breakfast was amazing. Thank you to everyone who made my stay so pleasurable. I will definitely be back to Madeira.

Room tip: Rooms in building A are quiet and away from the pool
Date of stay: October 2016
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank V7724UVjuliac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArciliaMartin, Manager at Golden Residence, responded to this reviewResponded November 17, 2016

Thank you very much for your compliments towards our team of professionals, we are extremely proud to know that, we had the opportunity to provide you with such positive experiences and memorable moments.

Definitely it was a great pleasure to hear that you had an enjoyable time in our Hotel. Please be sure that we will always keep all of our efforts to surpass our guest’s needs to remain your Hotel of choice in Madeira!

Looking forward to welcome you back to the Golden Residence Hotel, we remain with our kindest regards.

Yours faithfully,

Arcília Martin
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2016

We loved this hotel, the staff and the location on the promenade. Great breakfasts came with our room and we were in block C with a beautiful view of the ocean and cliffs. We are already planning to go back we enjoyed it so much. We hated to leave here.

Room tip: C block is best it is on the cliff over the ocean!
Date of stay: September 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank jazrichards1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArciliaMartin, Manager at Golden Residence, responded to this reviewResponded November 17, 2016

It was definitely a great pleasure to receive your review regarding your stay at the Golden Residence Hotel.

We are very happy to know that we had the opportunity to leave you such positive experience during your stay at Golden Residence Hotel.

We sincerely look forward to seeing you again in a near future.

Yours faithfully,

Arcília Martin
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2016 via mobile

I stayed at the hotel for 5 nights and had a great time. I felt very comfortable and it was easy getting around on my mobility scooter. I did especially like the ramp to get in and out of the pool.

There were 2 things that I thought would have been basic for the room.
1st is having a kettle so could make a cup of tea when needed and 2nd is that why would you have to rent the safe from reception, would be easy to just have to create a code there and then.

I would like to thank you all for your kind hospitality and was very impressed with the staff as they could communicate in so many languages

Date of stay: October 2016
Trip type: Traveled solo
Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArciliaMartin, Manager at Golden Residence, responded to this reviewResponded November 17, 2016

It was definitely a great pleasure to receive your review regarding your stay at the Golden Residence Hotel.

Thank you for your comments which are most valued to us, it is very important for us that you know that our guests opinions are most valued and based on them we can keep our efforts to improve as our main goal is to let our guests feel how special they are to us.

Looking forward to have the pleasure of welcoming you back at our Hotel, we remain with best regards.

Yours faithfully,

Arcília Martin
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2016 via mobile

Just returned from Funchal and another lovely stay at this hotel where we were upgraded to a suite as returning guests. The hotel is just off the main tourist area on the outskirts of Funchal however it is a pleasant walk to the centre or by bus from outside the reception, if using taxis beware as they now see tourists as fair game and will overcharge frequently turning the meter to tariff four instead of tariff one however if challenged they back down. The Madeira forum shopping centre is close and has a multi screen cinema with most films in English however a better centre for shopping not much used by tourists is Madeira shopping about € 7 euros by taxi lots of clothes shops. Restaurants around the hotel include espettus and the family run restaurant above it as well as the pizza place in the side street all busy with locals and excellent value.

Date of stay: October 2016
Trip type: Traveled as a couple
Thank Dataxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArciliaMartin, Manager at Golden Residence, responded to this reviewResponded November 17, 2016

Thank you for your comments which are most valued to us. Rest assured that we will keep maintaining all of our efforts to surpass our guest’s needs in order to remain your Hotel of choice in Madeira!

Looking forward to welcome you back to the Golden Residence Hotel in a not too distant future, we remain with our kindest regards.

Yours faithfully,

Arcília Martin
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews