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“Brilliant!” 5 of 5 bubbles
Review of Golden Residence

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Golden Residence
Ranked #25 of 86 Hotels in Funchal
Certificate of Excellence
Kent UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Brilliant!”
5 of 5 bubbles Reviewed January 2, 2013

We stayed at this hotel for Christmas week on a BB basis. This was the first time we had been away for Christmas and was not disappointed. Nothing was too much trouble for the staff. The rooms were really clean. The breakfast was buffet style with plenty of it and varied in choice. The hotel is situated just outside the main town with a regular bus service just outside the door. Would definitely recommend and hope to return.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arcilia, Manager at Golden Residence, responded to this review, January 3, 2013
We are sincerely glad to receive your review regarding your recent stay in our Hotel and are happy that we had the opportunity to leave you this positive and memorable experience.

Sincerely hoping that you consider the Golden Residence Hotel for your next holiday, we remain wishing you and your family all the best for the New Year.

Best regards,
Arcília Martin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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850 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
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English first
Norwich, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed December 29, 2012

We stayed for a week this December on a half board basis and booked through Easy Jet holidays. We caught the Airport bus, 7.5 Euros each for the return, and it dropped us on the main road which goes past the upper Building of the hotel.

The food was great and varied and we loved the jacuzzi, sauna and steam room especially after a hard days walking. The pools both indoor and outdoor are also good, as is the gym, which is in another building, but we were lazy.

The staff were pleasant, knowledgeable and very helpful.

This was our first time in Madeira and found it much less "touristy" than e.g. the Canaries.

We would definitely recommend this hotel and Madeira.

Room Tip: We had a room in the same building as the restaurant and liked it.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NellieK65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arcilia, Manager at Golden Residence, responded to this review, January 2, 2013
Thank you for your kind review of your experience in our Hotel as well as for having shared your review with Trip Advisor readers.

On behalf of the Golden Residence Hotel team, I thank you for your comments and hopefully we will welcome you back in a near future!

In the meantime we remain with best regards from the sunny Madeira Island,

Best regards,
Arcília Martin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South East England
Level Contributor
67 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

We stayed at the Golden Residence Apart Hotel for a week in December, booked through AlphaRooms.com. I chose the hotel for its location and for the consistently good Trip Advisor reviews. We weren’t disappointed.

The hotel includes blocks set north to south two blocks on one side of a small road and lower blocks. Facilities are wide ranging from indoor and outdoor pools, sauna, holistic therapy suite, indoor/outdoor restaurant, large reception area, Wi-Fi in communal areas and use of public computers, book exchange to name the few I can remember. You can walk through the upper blocks using lifts there to the Estrada Monumental where it's a short walk to an indoor shopping mall with supermarket.

For us the location was great, we had hired a car collect and return to the airport as we intended to travel round having seen Funchal itself before. Access to the Rapido 'motorway' is quick and easy due to a new tunnel, (your map/Sat Nav may not show this so ask first if you hire a car). We decided to use the underground hotel car park for security at €5 a night. There are spaces on a nearby road but I wouldn’t recommend it. My only comment about the car park is that the lights are on timed sensors. If you intend to spend time sorting out your car take a torch with you as it is really pitch black on the lower floor. If you don’t have a car, buses stop right outside the hotel. Just to mention there is a brand new road linking the road to Eira do Serrado (don’t take the Curral das Freiras new road) and Pico do Arieiro which won’t be on any maps but has stunning views (and is very steep).

We had a standard twin room in C Block, on the same floor as the main restaurant and bar and outdoor swimming pool. Although it was at the start of the accommodation corridor other then one night it was really quiet. The room was a good size with well fitted shower room with large shower, small kitchen hidden behind cupboard doors with fridge and microwave. (Take a kettle with you). It was beautifully clean and very well maintained. One real annoyance was not the fault of the hotel but apparently a fairly new problem in Madeira – ants. The little b’s would appear in a second if there was anything in the way of food be it wrapping or even soil. The hotel does spray and will spray on request but as the little b’s found their way into the fridge and sealed containers it is a problem. I repeat though that it is not the fault of the hotel in any way, just a warning.

Staff in their entirety were amazing, I don’t think in all the places we have stayed we have had such friendly yet professional and efficient staff. Nothing seems too much trouble, front of house staff are attentive and observant. Reception staff have a wealth of information both about the hotel and area.

We booked half board. Breakfast and dinner are buffet style. Waiting and bar staff are available for table service needs. Because of the time of year the hotel had relatively few guests. We were pleasantly surprised at the range of food on offer at both meals given so few diners. The food was well cooked and well presented. Each night there was a theme for the dinner including South American, Madeiran, and Fish. I had steak a couple of nights and it was so tender and cooked just right.

The hotel aims to be as environmentally responsible as possible.

Would recommend the hotel to anyone.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank AnnieB08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arcilia, Manager at Golden Residence, responded to this review, January 2, 2013
It was a real pleasure to have you as our guests at the Golden Residence Hotel.
Thank you for your kind review of your experience in our Hotel!
On behalf of the Golden Residence Hotel team, I thank you for your kind words.
Hopefully we will welcome you back in a near future!

In the meantime we remain with best regards from the sunny Madeira Island,

Kind regards,
Arcilia Martin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bratislava, Slovakia
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed October 10, 2012

Hotel is located near the beach Praia Formosa, the largest public, free beach in Madeira. The hotel offers apartments with a side view of the ocean. Golden Residence is divided into 4 blocks of buildings, from A to D. The best suites are, of course, in Block A, which is the outdoor pool. In block B has a restaurant, bar and spa. Block C and D are the most remote, but not worse.
Classic double room is large enough, a bedroom, bathroom, living room and balcony with side views of the Atlantic.
To get to the beach, it is a little tread, but the experience is guaranteed.
Near the hotel is a mall, store, car rental, several restaurants and a bus stop. I recommend their own transportation. For parking in the underground garage to pay € 5 per day.
Hotel is very clean, the staff helpful and friendly. Breakfast at the hotel are very rich and tasty. I recommend Hotel.

  • Stayed October 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank mazzsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arcilia, Manager at Golden Residence, responded to this review, January 2, 2013
Thank you for your kind review of your experience in our Hotel!
On behalf of the Golden Residence Hotel team, I thank you for your kind words.
Hopefully we will welcome you back in a near future!

In the meantime we remain with best regards from the sunny Madeira Island,

Arcília Martin
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed September 18, 2012

Stayed in this hotel in September 2012 and found the experience very enjoyable and relaxing. Everything about the hotel was in the interest of the customer and the staff were very friendly and helpful. Our package included Bed & Breakfast but having eaten a meal there on three of the evenings we would have no problem in booking Half Board if we were to stay in hotel again. The meal could be ordered from an A La Carte menu but they also have a buffet option which most people selected and it was excellent and there were loads of choices with a different theme each evening.
The location was a little bit out from the city centre but the hotel was well served by buses which stopped right outside the front door of the reception.

We would definitely return to this hotel and would have no hesitation in recommending it to other who just want to chill out and relax.

Room Tip: We had a side sea view double room in Section B which opened onto a very quiet side street.
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank BordNaMonaMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed August 30, 2012

I stayed in the Golden Residence Apartment Hotel recently and really enjoyed my holiday. I stayed half board and was not disappointed with the meals which were delicious with a great choice and variety of food and fruit served daily. I must mention the soup which was always tasty and delcious my complements to the chef and his dedicated team who were most professional at all times, they went about their tasks quietly and always ensured that the guests were satisfied and their needs met.

The staff at reception were excellent and friendly and most helpful. My rooms were spacious, large bedroom with en-suite, living room with sofa tv and hidden kitchen which I never uses. There was also a balcony with table and chairs. The room was situated on the 4th floor which was non smoking and very quiet,I noticed the sign SILENCE which was displayed just as one exited the lift. I slept so well is was peaceful and relaxing. Most evening I went for a swim in the indoor poor, there was also a jacussi, steam room and sauna.

It was a lovely holiday and I certainly will be returning to this hotel and would highly recomment it..

  • Stayed August 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank clicker2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neuilly-sur-Seine, Ile-de-France, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 29, 2012

It was just perfect! The food, thank you the Chef, his team and the restaurant team! I have lots of intolerances in food, I felt like home.

The room, the view.. amazing.. the beach, the sea, the mountain and the swiming pool. The hotel situation is perfect near the center and quiet area.

The hotel is respecting the nature, it is not a huge building that kills the nature and the view...I really felt like home and relax, sereine. And this is the atmosphere of the whole building!

My room was in front of the swiming pool, and I could sleep during the day with the open window.

I tasted the massage anti-stress..nice

The whole staff is nice and available.

The two things I have regret are the cancellation of the yoga and the pilate sessions.

Room Tip: Room C015 :-)
See more room tips
  • Stayed August 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Artistiquement E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Residence

Property: Golden Residence
Address: Rua Cabrestante 25, Funchal, Madeira 9000-105, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Funchal
#24 Romantic Hotel in Funchal
#24 Luxury Hotel in Funchal
#29 Family Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Residence 4*
Number of rooms: 172
Official Description (provided by the hotel):
The Golden Residence welcomes you to a enchanting 4-star hotel in an excellent location on the south coast of Madeira. Overlooking the sea and some imposing cliffs, the opportunities for fantastic sunsets are offered every day during your holidays. Once inside, the hotel is built with many open spaces to make the most of the natural light and a modern and luxurious design with comfortable and functional public areas to rest, relax, read or socialize with your fellow guests. The atmosphere is complete with the panoramic sea views and some of the banana plantations still existing in Funchal. More than a hotel, at the Golden Residence you will find the perfect solution for a holiday where well-being and relaxation will take on a new meaning for you. The excellent service and careful attention for small detail is what makes the difference. ... and we encourage you to discover its many charms. ... more   less 
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Also Known As:
Golden Residence Apartment Funchal
Hotel Golden Residence Apartment
Golden Residence Madeira/Funchal

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