Good range of walks and they pick you up from your hotel. The guide checked we all had waterproofs (you need them in Madeira as the weather is very unpredictable) and made sure we were safe throughout the walk. The levadas can be dangerous if you're careless so this was really important.
I would book with them again, in fact I will as I'm going back to Madeira in April 2013 for another walking holiday. I did do another walk with a different company but didn't feel safe as the guide didn't seem that bothered about whether we were kitted out appropriately or whether the conditions were suitable.
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