Most reviews about this hotel are excellent, and we would agree with them. However, the 4-star rating did not seem appropriate for some aspects.
We booked two weeks beforehand with Thomson as a package deal. The 'mountain view' room was small, and the tea and coffee facilities were only provided for the first night - an extra payment was required for the rest of the week. The small room was adequate, but not really 4-star, and tea and coffee facilities come in nearly the most basic of hotels.
We were most surprised to find that wifi was not included in the price. There was an old Windows PC in the basement, which worked most of the time, but it wasn't used very much, although it was free to use. Wifi was available for 5 euros per hour, although it was a very weak signal on the fifth floor. The 5 euros could be used in one single chunk of one hour, or broken up into smaller chunks throughout the hotel stay. However, we discovered that it was very difficult to switch it off - impossible by switching off the laptop's wifi, or logging out of a user account. Even switching off the laptop, and then switching it on again found the wifi still connected (and still using up the 5 euros). There was no way to log out of the wifi, and no way of checking how much had been used. The reception staff evidently knew of some of the problems, and willingly issued another free hour's worth. It may be that it all works perfectly on Windows, but not on our MacBook Air, which works perfectly everywhere else. (These details have been provided just so that future visitors may be forewarned of the problems.)
Overall, we enjoyed the hotel and the food. We loved the island with its possibilities for walking and intend to return. We might return to the same hotel, as we found its position to be ideal. A different 4-star hotel may have full 4-star facilities…
- Official Description (provided by the hotel):
- Cradled against an oceanfront hillside and located in a quiet and sunny suburb of Funchal, within approx 2km from the city centre, the renovated Hotel Savoy Gardens (ex-Vila Ramos), renowned for the provision of friendly and personalised service, offers amazing mountain and sea views across lush verdant plantations. The Savoy Gardens is a friendly boutique-style hotel that provides its guests a modern feel and a traditional quality. All 119 completely renovated rooms include 9 suites. All have their own furnished balcony and are equipped with air-conditioning, direct dial telephone, flat screen TV set with interactive TV, FREE internet wireless system, tea and coffee making facilities, safety box and mini-bar, plus a fully equipped bathroom with bathtub, shower and hairdryer.The elegant and new interiors are all designed in soft colours with excellent materials to create a relaxing atmosphere throughout the hotel. The Savoy Gardens Hotel features the Restaurant Laurissilva, serving a daily buffet breakfast and themed Buffet dinners with cooking station. In a reserved cosy area, this restaurant also features a elegant a la carte dinner service. The Cica cocktail bar serving evening cocktails and the Palmeira bar serving snacks, hot and fresh drinks throughout the day as well as a daily suggestion of healthy and delicious light dishes for lunch. One outdoor freshwater heated swimming pool, a panoramic rooftop 360º view terrace with sun-lounges, jacuzzi, shower and self-service bar - the ideal location to spot the daily arrivals and departures of cruise liners in Funchal's harbour. Some of the facilities are also located in the lower-ground floor, such as the Spa with themed and seasonal promotions and special spa packages, the hairdresser, a games and TV room with internet desk and the Night Club Magnolia with nightly live music and entertainment. The Savoy Gardens Hotel is a new concept in Adults Only accommodation. Conceived as a place for rest and fun specially dedicated for those seeking a relaxing although extravagant vacation: unique experiences, amazing entertainment programmes, personalised service and attention to detail and all the commodities and services of a hotel for guests over 16 years of age. ... more less
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- Also Known As:
- Hotel Savoy Gardens
- Savoy Gardens Funchal
- Sensimar Savoy Gardens Madeira/Funchal