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“Good hotel. Great views. Shame about the dogs”
Review of Quinta Mirabela

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Quinta Mirabela
Ranked #50 of 86 Hotels in Funchal
Certificate of Excellence
Hong Kong, China
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
“Good hotel. Great views. Shame about the dogs”
Reviewed March 6, 2013

My family and I (with 5 year old son) stayed for one week in February. The Quinta Mirabela is a good hotel, is professionally run and is a interesting choice if you are looking to stay outside the tourist zone in Funchal.

The hotel's located around two thirds of the way up the steep hill to Monte, in a hillside residential area, sway from any busy roads. (Funchal's famous toboggan rides start at Monte, directly passing the street next to the hotel, before terminating a short distance further). The hotel enjoy's a panoramic, sweeping view across Funchal and the ocean. Rooms are located either in the converted main building (a former villa), or in a purpose-built block on a lower level. The newer rooms have balconies; those in the main building largely don't. There's a small central courtyard with some table and chairs, as well as a wide, sweeping sun terrace from which to enjoy the fantastic views.

The hotel has a contemporary feel, without being pretentious. The staff in the hotel are generally well trained, courteous and professional. The cleaning staff are truly excellent and the whole place was spotless. The breakfast was good to average, though selection a little limited.

Room sizes were ample, with corner rooms being more generous in scale. Our room was simply furnished and spotless. The hotel has a number of facilities, though these seem to be hardly used, as most guests spent their time out. The facilities include a smaller, unheated outdoor pool, as well as indoor Jacuzzi and sauna/ steam room. The hotel also has a decent little gym.

All good so far, so what's wrong with the place? First, I don't rate Quinta Mirabella as a true 5* hotel, when compared to 5* hotels in other countries. This is not a criticism of Quinta Mirabella - which is a fine little hotel - but more a comment on Maderia's generous Hotel ranking system. Quinta Mirabella is not luxurious enough to be a true 5* hotel and would probably ranked 4* in any other city. This is also reflected in the prices charged by the Hotel.

Second, Im not sure Quinta Mirabella is for everyone. If you dont hire a car, then the hotel's location up the hill is a major inconvenience. As mentioned, the hotel is in a residential area, necessitating a ride into town to eat. I did walk up and down to the town centre a couple of times and regretted it - i'm a fairly fit 42 year old. The hill is very steep and becomes more tortuous the higher you go. That said, the hotel does lay on a limited shuttle bus, though I don't think it's frequent enough to be convenient.

While the hotel does have some facilities, these are fairly limited and small in scale. This is not a resort hotel and I could not imagine being confined in to the hotel itself for more than a couple of days. So if you are looking for a relaxing hotel with facilities, then you are better off in the Tourist Zone.

Finally - a small niggle and a "pet" hate of mine. Dogs...... The average Madeiran seems to keep a dog chained up in their garden. Every sunset all the neighbourhood dogs launch into a cacophony of howls and barks. Although most quieten down as the night wears on, we were awoken by barking dogs, in the middle of the night, on several occasions. This is no real fault of the hotel and just a fact of life in the Funchal suburbs. I dont want to exaggerate the problem, So if you are light sleeper, I would perhaps think twice about staying.

Finally, Finally, I would recommend the hotel for couples and singles and not families. While the staff made us welcome, the hotel is not really suited to younger children, as it lacks the facilities. We were aware of this when booking, though didn't mind, as we spent most of our time out and about.

  • Stayed February 2013, traveled with family
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Helpful?
3 Thank AnEnglishmaninAsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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248 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
North East England, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed March 6, 2013

We love Madeira and have stayed on the island several times, but we love Quinta Mirabela so much that we were tempted back for a second time. The location is wonderful... we love to have a room with a view on holiday and the view of Funchal from here is magnificent. Located on the Caminho do Monte, almost at the end of the famous Madeira toboggan run, there is lots of fun to be had watching the carreiros and guests hurtling down the very steep road in their wicker baskets and listening to their whoops of excited laughter.

We also love to be looked after and it was with great delight we met up again with Nuno who remembered us from the previous visit and even knew which wine we had chosen to have with dinner the last time and brought it again for us! Amazing! You can imagine how special that made us feel! Especially as he insisted on reserving our "special" table for dinner each evening, even if he wasn't around, and offering words of encouragement as I tried to speak Portuguese (I'm still learning and not everyone can be bothered!)

On arrival we were greeted by Narciso and were offered sparkling wine and petit fours and an upgrade to a superior room, which was fabulous, beautifully designed and spotlessly clean, with a balcony overlooking the swimming pool and the wonderful view of Funchal harbour. The hotel is select and its surroundings are luxurious and a joy to be around... we loved the spa, especially the jacuzzi which we never had to share with anyone else so it felt like our own personal treat, and we made use of the airy gym which is well-equipped, and has the most wonderful view of the city... you can watch cruise ships sailing into port whilst using the treadmill! The hotel has lots of quiet relaxation areas, lovely garden areas and a fabulous terrace overlooking the panoramic view.

The A La Carte menu in O Refugio do Monte restaurant is excellent with lots of choice and wonderfully cooked and beautifully presented food... we would recommend staying half board here as the food really is so enjoyable and great value for money, and the service is tip top as we've already pointed out.

A hire car would be useful for the location, and of course to explore the island itself, but we managed just as well without, walking everywhere and using the local bus (No 19) from the city centre to bring us back up the hill for a couple of euros... the bus lets you off at the end of the toboggan run and a short (very steep) walk gets you back to the Quinta in no time.. Madeira certainly keeps you fit!! The hotel offers a courtesy minibus service twice a day.

Our grateful thanks go of course to Nuno, who made our holiday so special once again, and this time to Narciso and his lovely staff who made us feel so welcome at this lovely hotel.... think twice about staying in the Funchal hotel district as you're really missing out on a treat!

The Quinta Mirabela is first class, fully deserving of its 5 star rating... we would not hesitate to return for a third visit and can fully recommend a stay here as we know you won't be disappointed... Nuno will see to that!!

Room Tip: Ask for an upgrade to a superior room for that extra touch of luxury and a fabulous view
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  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank ViveenD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 5, 2013

We have just returned from a fantastic weeks holiday in Funchal. Staying at the Quinta Mirabela was amazing. A good healthy walk up from Funchal, this boutique hotel is a must, It exceeds the 5 star rating. The rooms are comfortable, spacious and spotlessly clean and furnished to the highest standard. The traditonal building has been restored to the highest standard, with an extension to the front with a modern design which complements the traditional.
The views from the room where spectacular.
The staff are warm and friendly and nothing is too much trouble for them, being our first visit to Funchal, we daily asked for adviice on where to go and what to see and which ever staff was on reception they would always be as helpful a they could.
Breakfast was plentiful, offering a self service continental range, so you could eat whatever you wanted, however you could also have hot if you wanted, There was plenty of fresh fruit on offer daily.
I would highly recommend Quinta Mirabela, whether it is for business or pleasure, it exceeds expectations.
Thank you to all the staff for making our holiday stay perfect, we could not have asked for more.

Room Tip: All rooms are facing the Marina, with spectacular views
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  • Stayed January 2013, traveled as a couple
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Helpful?
Thank Margie1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
somerset
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed December 10, 2012

We booked this trip rather late and got a good offer, the hotel was absolutely spot on, service was excellent, and the staff went out of their way to be helpful. The breakfast was excellent with a choice of hot and cold and really good choices. Facilities were excellent too. It is places like this that make so many others seem mediocre. Looks down on the city and ocean, giving beautiful views, the price one pays for this is staying on a mountain side, but with your own transport it doesn't create a problem. There is good public transport, but one has to walk up a steep hill for a short distance, so if you have walking difficulties, a hire car is a must, unless you can work around the twice daily hotel transport.

  • Stayed December 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank bbflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
116 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed December 4, 2012

I should have written this review back in February/March but forgot - must be an age thing.

If you are contemplating going to Funchal, and you do not mind a bit of exercise (or getting buses/taxis), then this hotel is a MUST.

A boutique hotel but with the service and quality you would expect for a larger, luxury brand hotel.

The hotel manager was a god send - helped us out no end when we hit problems with our flight home.

The room was lovely, very clean and wonderfully serviced each day.

Our evening meals were wonderfully cooked and presented.

I would be very surprised if we returned to Funchal (been there, done that - and it's a whole big world out there), but if we ever did, then I would return to The Quinta Mirabela.

  • Stayed February 2012, traveled as a couple
    • Value
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Helpful?
3 Thank panama_patti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maldon essex
Level Contributor
104 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed November 10, 2012

The new part of the hotel is sleek designer with beautiful decor in the lobby.

We only called in as we were on the way down from Monte and were caught in a monsoon type Madeiran rainstorm which can soak you to the skin in 30 seconds flat.

Was very impressed by the friendliness of the concierge who welcomed in two very wet walkers and seemed not to turn a hair at the puddles we caused on the polished floor.

If the hotel's service is as friendly as the welcome we got then I would say go there.

There was also a very impressive view over Funchal from its balcony.

Our only comment was that if you stayed there you would need to rely on taxis or have a car as the road in which the hotel was in was very very steep!

  • Stayed October 2012, traveled as a couple
    • Service
Helpful?
1 Thank darkangel10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FUNCHAL
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 12, 2012

We had an excellent time, the restaurant had a wonderful dinner and breakfast, the hotel had many
amenities beyond our needs with a beautiful view. I highly recommend them.

  • Stayed September 2012, traveled with friends
    • Value
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Review collected in partnership with Galahotels.com

Helpful?
5 Thank ALLYSON W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quinta Mirabela

Property: Quinta Mirabela
Address: Caminho do Monte 105-107, Funchal, Madeira 9050-288, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotel in Funchal
#44 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:5 star — Quinta Mirabela 5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Quinta Mirabela Funchal
Quinta Mirabela Hotel Funchal
Quinta Mirabela Madeira/Funchal

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