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Quinta Jardins do Lago
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Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of $164/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (1,479)
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All reviewsresident tortoisegalapagos tortoisepremier suitebeautiful botanical gardenscourtesy busbeautiful hotelpool areacourse menufive coursesrooms are spacioushalf boardsub tropical gardenscountry housea la carte menuextensive gardenssteep walksmall hotel
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Reviewed August 28, 2013

We loved this hotel! The gardens and pool are beautiful, the staff are friendly and so helpful and the hotel itself is spotlessly clean. Eating was always a pleasure as all tastes are catered for. I have no hesitation in recommending Quinta Jardins do Lago!

  • Stayed: August 2013, traveled as a couple
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6  Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

The hotel is set in the most beautiful gardens. All the staff work hard to ensure that your stay is perfect, nothing is too much trouble. We made good use of the shuttle bus which runs at regular times throughout the day. Having done the walk back up the hill it was definately the better option. Whilst the hotel is small it does not detract from its 5* rating and only adds to its appeal. The pool area is stunning but as already mentioned some guests did become very possessive over the sun loungers. There are plenty of other seating areas around the gardens so this did not affect our stay. We went into Funchal most days and explored the town, a trip on the cable car is a must, would also reccomend the yellow tour bus, 2 routes for the price of 1 over a 48hr period. Looking forward to our next visit.

  • Stayed: August 2013, traveled as a couple
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7  Thank doddy193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2013

I realise that in "only" giving giving Quinta Jardins do Lago a 4* rating I'm rather going against the flow, and I'll state from the outset that we would be very happy to return (and doubtless will) in years to come. It is a charming hotel with some excellent staff, good food and lovely gardens and we had a very happy family holiday.

The service we received from the main reception staff was outstanding: an upgraded room for our daughters on arrival in order that they could be near us on the top floor was welcome (they subsequently managed a second upgrade for the final night to the fabled Room 201, best described as Narnia!), as was the ease with which they managed to arrange a hire car at short notice, a special pick-up in town by the hotel minibus, etc. Nothing was too much trouble.

Our rooms were also excellent: large, spotlessly clean and with great views over the city and sea. Improvements might include a better hairdryer (or so my wife tells me!) and a top-up of the fruit basket, but these are minor quibbles really.

Although we ate out most evenings, we did use the restaurant on the day of our arrival and enjoyed an excellent meal with unobtrusive service; likewise, lunch by the pool was good (nice chips!). Cocktails are fantastic by the way, especially the Beresford.

The one disappointment was breakfast, both in terms of the arrangements (getting a table for 4 generally meant waiting around for others to finish, moving tables and chairs around, or waiting for tables to be cleared), speed of service (eggs and coffee sometimes slow, or forgotten entirely) and choice of food (arrive after 9:35 and much of the good stuff has gone). Also, for my taste the eggs (scrambled, omelette) were rather poorly cooked. Yes, it was lovely to be able to sit outside or on the veranda, but the overall experience left a bit to be desired.

The gardens are beautiful, though it's a shame to see caged birds in any setting, and a little disappointing that the tennis court is no longer in use; the "gym" is by most hotel standards a bit of a joke, but unless you're like me and like to exercise a lot, that won't matter. Columbo is a star, though, and loves his breakfast bananas!

Over the last couple of years we've stayed at Reid's twice and now the Quinta. I have a personal preference for Reid's, which in certain respects (breakfast being one, gym and setting being others) is some way ahead, but clearly you will pay a hefty premium to stay there and it's size won't be for everyone.

So, I do recommend that you stay at Quinta Jardins do Lago, but just make sure you're early down to breakfast and maybe take your own hairdryer...if you still have any hair!.

  • Stayed: July 2013, traveled with family
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6  Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

This hotel comes as near perfection as one could reasonably expect: quality and attention to detail, friendly, quietly efficient, but not intrusive service, beautiful gardens and a delightful pool. Every aspect of our stay at the Quinta Jardins do Lago was first class.
This is a relatively small Quinta tucked away in residential streets above the centre of Funchal, high enough to provide a lovely view of the mountains and a peaceful, green retreat from the city bustle, but close enough to allow a brief taxi ride to the main attractions. The hotel also provides a complimentary shuttle service to the centre, which is run by the staff themselves rather than being shared with other hotels. This reflects one of the keys to the success of Quinta Jardins do Lago: it is small enough (c. 40 rooms) to offer a personal and individual service. Staff take a real pride in ensuring that their guests feel like true guests, rather than customers (while of course there is a bill to be paid at the end of the stay!).
The building itself is a smooth combination of the traditional (with the original Quinta as its core) with modern comfort. The bedroom wing where our spacious room was situated has been renovated, with high quality bathrooms and furnishings that seemed new, and in perfect condition, but in keeping with the traditional feel. The wooden panelling has been retained throughout the hotel, perfectly restored.
Breakfast is served in the airy dining room with the option of a verandah and further tables outside in the sub-tropical gardens - a lovely way of starting the day. Again, the small number of guests (although the hotel seems to be full all the time) meant that we were never disappointed in finding table outside. From breakfast, it is a gentle stroll down to the pool, cleverly designed with both a covered and open area, again surrounded by the lush gardens. It seemed to us that most guests simply move from restaurant to pool, to poolside bar (fantastic apple cake, among the varied menu), to balcony and then drift down to dinner - there seemed no need to go anywhere else in Funchal. Well, actually we did have one quibble: despite the civilised atmosphere provided by the hotel, some guests were less than well mannered, indeed fiercely territorial, in their attitude to the sun loungers round the pool. The convention of placing a towel, a hat, or even a single book on a lounger, as a sign of ownership, and then strenuously defending your little kingdom against all comers, even whilst spending hours away from the lounger, did spoil the equable atmosphere - and was the only element that threatened to sour our otherwise idyllic stay. We learned to fight dirty of course, with my husband rushing down to the pool as soon as he woke in the mornings, to claim any free loungers he could find - but others had always been there before him, so we never got the best location. How sad that travellers with the discernment to choose this elegant and refined Quinta, could be so selfish and petty - proving, perhaps, that it truly was human nature that put an end to Adam and Eve's stay in the Garden of Eden.
However, it seems that nothing can disturb the equanimity of Columbus, the 60 year old Galapgos tortoise, who has been resident at Quinta Jardins do Lago since well before most of the paying guests were born - and he has the prospect of another 60 years of life to enjoy these beautiful surroundings. Lucky Columbus!

We did take a couple of trips out - one to view the old fortress a little way down the street, which has fantastic views of Funchal and the port below; and the other to the Botanical gardens, which are a curious mixture, some areas quite neglected and others carefully tended - with an amazing display of cactuses being the highlight for us. But you might want to miss out the "Bird Park", within the Botanical Gardens, which is a forlorn and depressing series of little cages occupied by miserable looking parrots and parakeets, with scarcely a green leaf between them all. On a previous trip to Madeira, we had been to the Palace gardens at Monte, above Funchal (easiest reached by cable car), and I would recommend these instead of the Botanical Gardens (which are still up high, but well below Monte itself).

Room Tip: Ask for a room on the first floor or above (there are only 3 floors), as the ground floor balconies seemed to be mostly in shade. All rooms overlook the gardens, but a few seemed to us rather too close to the breakfast area, and so worth asking not to be on that side of the corridor - unless you are an early riser!
  • Stayed: July 2013, traveled as a couple
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5  Thank eaglenine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

We live in Madeira but chose to stay at the Quinta Jardins do Lago for 3 nights to celebrate a special birthday and had a wonderfully luxurious and relaxing time there. Our Premier Suite was huge, comfortable and well appointed; the large, mature gardens and outdoor swimming pool were stunning and the staff could not have been more welcoming and helpful. The only slight disappointment was not having a spa at the hotel as I'd have liked to have had a manicure and massage during our stay.

  • Stayed: August 2013, traveled as a couple
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2  Thank B M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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