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“Happy holiday”
Review of The Residence

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The Residence
Ranked #6 of 88 Hotels in Funchal
Certificate of Excellence
Reviewed July 16, 2013

What started out as a dilemma (we booked our flights in August 2012 for a week earlier than we should have - leap year made 53 Mondays this year). Clare made us aware when booking airport transfers. Unfortunately nothing else available (shows how good the Porto Bay group are), so had to re-arrange flights. (Expensive!). Felt cross because it was our fault and nothing we could do to alter it. Once we arrived at the Residence the usual welcome settled us down, and put the holiday into context. The 10 days passed all too quickly. Roll on next year. (Watch out in 2019 when there is another leap year effect). Are pretty sure we are not the first ones this has happened to.

  • Stayed: July 2013, traveled with family
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1  Thank Rosemarie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this reviewResponded July 25, 2013

Dear Guest,


Sorry for the misunderstand about the weeks…glad that in the end you were able to relax and enjoyed another holiday at The Residence.

See you next year again.

Warm regards,

Muito obrigado.


. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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473 - 479 of 839 reviews

Reviewed July 12, 2013

Another great holiday in our timeshare at the Residence & every year it appears to get better.
If anybody is thinking of buying a timeshare should seriously go & look at the Residence, it might not be the cheapest but certainly it is excellent.
Once again a big thankyou to all of the staff & especially the young lady that kept our room so clean & bright.
John

Room Tip: Our timeshare is a 2 bedroom & sleeps 6, although we were only 2 this year its good to have all...
  • Stayed: June 2013, traveled as a couple
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Thank residence9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this reviewResponded July 24, 2013

Dear Guest,

Just a short note to thank you for another stay at the Residence and for sharing with such a vast audience your opinion about it.
We all be most pleased to see you around soon,

Muito obrigado,

. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2013

Having just returned from our eighth holiday at the Residence we are reluctant to say how good it is, we would prefer to keep it to ourselves! However, as we are contemplating extending our ownership, we feel must pass on to others the excellence of the Porto Mare Hotel. All the Staff from the Hotel Manager Antonio Pais, and including everyone else to especially our Maid Odelia are excellent and nothing is too much trouble, there is always a welcome and a smile. The Gardens, Restaurants, Swimming Pools and everything else is of the highest standard. Looking forward to June 2014 already!

Room Tip: We prefer the views over the Swimming Pools but the rooms overlooking the adjoining street and Hotel...
  • Stayed: June 2013, traveled as a couple
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Thank David38_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this reviewResponded July 24, 2013

Dear Guest,

Thank you for another stay at the residence, Thank you for another review, and thank you so much for the public praise of some staff members. I will be most pleased to share your thoughts with all of them.

It will be a great pleasure to welcome you on your 9th visit to our property.


Muito obrigado,

. ..

ANTONIO PAIS

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Reviewed July 4, 2013

My husband and I are just back from a weeks holiday at the Residence, Porto Mare. We had a lovely time here and would recommend it to both couples and young families. The 1 bedroom apartment was very comfortable and of a good size, The kitchen was well equipped and the bathrooms were very nice. Our view wasn't good (over the street) but there are nice views of the gardens/sea. The gardens are really lovely - full of various flowers and plants and there are nice grassed areas on which to sunbathe. The pools are of a good size and the pool water temp is nice too (as sometimes hotels pools are FREEZING!!). There are a couple of restaurants, pool bar and a pizza restaurant. The pizza cafe is expensive (pizzas £10 and above which is alot compared to back home). They have a happy hour too which is a good touch! Staff were friendly and Pedro at the reception was lovely. Would definitely go again.

Room Tip: An apartment overlooking the gardens/sea would be nice, rather than overlooking the side street.
  • Stayed: June 2013, traveled as a couple
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Thank Judith186534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this reviewResponded July 24, 2013

Dear Guest,

Thank you for the review about your recent stay at The Residence and shared on tripadvisor. I will be most pleased to share your thoughts with Pedro and for which I thank you.


Sincerely hope to welcome you on a future visit to Madeira.

Muito obrigado,

. ..

ANTONIO PAIS

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Reviewed June 28, 2013

This, our 5th visit, was only a week this time and certainly not long enough ( we here for 2 weeks last Sept/Oct). Our apartment as always was very comfortable, cleaned daily to a high standard, the gardens wonderful and the staff professional and courteous. We mix eating in and dining out and the apartment is well equipped for the sort of meals we have on holiday. Looking forward to our next visit.

  • Stayed: June 2013, traveled as a couple
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Thank FranklinWestCountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this reviewResponded July 24, 2013

Dear Guest,

Thank you for the review about your recent stay at The Residence and shared on tripadvisor.

We will be most pleased to welcome you on the 6th visit to Madeira.

Warm regards,

Muito obrigado,

. ..

ANTONIO PAIS

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Reviewed June 24, 2013

We are time share owners at The Residence part of the Porto Bay Group.

We have reviewed it before so all we want to say is - it is EXCELLENT - we love it and love returning each year. We cannot say often enough how pleased we are that we took the plunge and bought a week in this Time Share. We have the most wonderful time and the social life with friends we have made there is a major element of the holiday.

Already planning for next year.....

  • Stayed: June 2013, traveled as a couple
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1  Thank TheBrownies37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this reviewResponded June 28, 2013

Dear Guest,

"Already planning for next year..." and we are already waiting to welcome you with great pleasure on your 8th visit to The Residence.

Thank you also for sharing your thoughts on tripadvisor.

Warm regards,

Muito Obrigado

. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2013

This was our second visit to The Residence & it was absolutely fantastic. This time we had a wonderful upgraded apartment, again with private gardens for sunbathing although the place is designed so well that even if we hadn't we would not have felt crowded as there are so many pools & sunbathing spots when it's out of school holidays. The complex itself is absolutely gorgeous, designed to offer space and tranquility amongst flowers & lush gardens.
There is a good selection of restaurants available. We very much enjoyed enjoyed Il Basilico and we also chose to eat in town at Forte & Mozarts or the nearby Tricolore pizzeria.
The bars are lovely & most evenings a charming pair, Duo Harmonica, sing in the bar and guests get up and dance which was a real treat. One evening we saw the fantastic Black Dogs blues band who were absolutely wonderful and not to be missed.
The apartment itself was spacious and equipped with everything one might need with a fully equipped kitchen, bathrooms with power showers, huge beds and both inside and outside dining options. It was absolutely spotless and cleaned every day with toiletries all topped up on a daily basis and fresh bottled drinking water provided.The views out to sea are lovely and the whole complex is designed so that you never feel too crowded with lots of little areas to hide away in.
It really is a beautiful hotel on a beautiful island. If it's a cloudy day try walking down to town to check out the pavement cafes with skilled musicians outside, the painted doors in the atmospsheric old town & the beautiful architecture and numerous parks. We can highly recommend the jeep tours booked via the owners. Ours ended up being a private tour as we went on a quiet day & it really was an incredible way to see this enchanting island, some of it taking a coastal route & some of it off road along dirt tracks up into the mountains, with scenery changing from one astonishing sight to another as we explored the tropical terrain that manages to be both rugged and lush at the same time.The only thing we would not recommend is the casino - it's really just a room full of slot machines, but other than that we were charmed & delighted at every turn - and we're only 33 so it's not just for the oldies!

  • Stayed: June 2013, traveled as a couple
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6  Thank BabyBlueLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this reviewResponded June 28, 2013

Dear Guest,

Many thanks for such a comprehensive review about madeira and our hotel in particular. Glad that you have enjoyed your visit to Madeira and also enjoyed the services and facilities provided on our resort.

I am sure that my all team will be most pleased to welcome you for a third visit…

Warm regards,

Muito Obrigado

. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residence

Address: Rua Leichlingen 7, Funchal, Madeira 9004-566, Portugal (Formerly Porto Mare Residence)
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Funchal
#4 Spa Hotel in Funchal
#6 Luxury Hotel in Funchal
#7 Romantic Hotel in Funchal
Price Range: $147 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residence 4*
Number of rooms: 99
Official Description (provided by the hotel):
Occupying the west wing of the Vila Porto Mare resort, The Residence enjoys the use of all its facilities and a real sense of community. A wide selection of carefully furnished and fully equipped apartments where comfort is our motto. The 99 units divided into studios, one and two bedroom apartments are decorated with a touch of exoticism. The Residence apartments combine views over the ocean with tropical gardens. ... more   less 
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Also Known As:
Porto Mare Residence Funchal
Porto Mare Residence Hotel Funchal
The Residence Madeira/Funchal

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