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“Holiday in Funchal” 5 of 5 stars
Review of The Residence

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The Residence
Ranked #6 of 87 Hotels in Funchal
Certificate of Excellence
Sandy, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Holiday in Funchal”
5 of 5 stars Reviewed July 12, 2013

Another great holiday in our timeshare at the Residence & every year it appears to get better.
If anybody is thinking of buying a timeshare should seriously go & look at the Residence, it might not be the cheapest but certainly it is excellent.
Once again a big thankyou to all of the staff & especially the young lady that kept our room so clean & bright.
John

Room Tip: Our timeshare is a 2 bedroom & sleeps 6, although we were only 2 this year its good to have all...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank residence9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, July 24, 2013
Dear Guest,

Just a short note to thank you for another stay at the Residence and for sharing with such a vast audience your opinion about it.
We all be most pleased to see you around soon,

Muito obrigado,

. ..

ANTONIO PAIS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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716 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (221)
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English first
Shrewsbury, United Kingdom
Level Contributor
91 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed July 11, 2013

Having just returned from our eighth holiday at the Residence we are reluctant to say how good it is, we would prefer to keep it to ourselves! However, as we are contemplating extending our ownership, we feel must pass on to others the excellence of the Porto Mare Hotel. All the Staff from the Hotel Manager Antonio Pais, and including everyone else to especially our Maid Odelia are excellent and nothing is too much trouble, there is always a welcome and a smile. The Gardens, Restaurants, Swimming Pools and everything else is of the highest standard. Looking forward to June 2014 already!

Room Tip: We prefer the views over the Swimming Pools but the rooms overlooking the adjoining street and Hotel...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank David38_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, July 24, 2013
Dear Guest,

Thank you for another stay at the residence, Thank you for another review, and thank you so much for the public praise of some staff members. I will be most pleased to share your thoughts with all of them.

It will be a great pleasure to welcome you on your 9th visit to our property.


Muito obrigado,

. ..

ANTONIO PAIS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 4, 2013

My husband and I are just back from a weeks holiday at the Residence, Porto Mare. We had a lovely time here and would recommend it to both couples and young families. The 1 bedroom apartment was very comfortable and of a good size, The kitchen was well equipped and the bathrooms were very nice. Our view wasn't good (over the street) but there are nice views of the gardens/sea. The gardens are really lovely - full of various flowers and plants and there are nice grassed areas on which to sunbathe. The pools are of a good size and the pool water temp is nice too (as sometimes hotels pools are FREEZING!!). There are a couple of restaurants, pool bar and a pizza restaurant. The pizza cafe is expensive (pizzas £10 and above which is alot compared to back home). They have a happy hour too which is a good touch! Staff were friendly and Pedro at the reception was lovely. Would definitely go again.

Room Tip: An apartment overlooking the gardens/sea would be nice, rather than overlooking the side street.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Judith186534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, July 24, 2013
Dear Guest,

Thank you for the review about your recent stay at The Residence and shared on tripadvisor. I will be most pleased to share your thoughts with Pedro and for which I thank you.


Sincerely hope to welcome you on a future visit to Madeira.

Muito obrigado,

. ..

ANTONIO PAIS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Country
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 28, 2013

This, our 5th visit, was only a week this time and certainly not long enough ( we here for 2 weeks last Sept/Oct). Our apartment as always was very comfortable, cleaned daily to a high standard, the gardens wonderful and the staff professional and courteous. We mix eating in and dining out and the apartment is well equipped for the sort of meals we have on holiday. Looking forward to our next visit.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank FranklinWestCountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, July 24, 2013
Dear Guest,

Thank you for the review about your recent stay at The Residence and shared on tripadvisor.

We will be most pleased to welcome you on the 6th visit to Madeira.

Warm regards,

Muito obrigado,

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed June 24, 2013

We are time share owners at The Residence part of the Porto Bay Group.

We have reviewed it before so all we want to say is - it is EXCELLENT - we love it and love returning each year. We cannot say often enough how pleased we are that we took the plunge and bought a week in this Time Share. We have the most wonderful time and the social life with friends we have made there is a major element of the holiday.

Already planning for next year.....

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TheBrownies37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, June 28, 2013
Dear Guest,

"Already planning for next year..." and we are already waiting to welcome you with great pleasure on your 8th visit to The Residence.

Thank you also for sharing your thoughts on tripadvisor.

Warm regards,

Muito Obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 341 helpful votes
5 of 5 stars Reviewed June 18, 2013

This was our second visit to The Residence & it was absolutely fantastic. This time we had a wonderful upgraded apartment, again with private gardens for sunbathing although the place is designed so well that even if we hadn't we would not have felt crowded as there are so many pools & sunbathing spots when it's out of school holidays. The complex itself is absolutely gorgeous, designed to offer space and tranquility amongst flowers & lush gardens.
There is a good selection of restaurants available. We very much enjoyed enjoyed Il Basilico and we also chose to eat in town at Forte & Mozarts or the nearby Tricolore pizzeria.
The bars are lovely & most evenings a charming pair, Duo Harmonica, sing in the bar and guests get up and dance which was a real treat. One evening we saw the fantastic Black Dogs blues band who were absolutely wonderful and not to be missed.
The apartment itself was spacious and equipped with everything one might need with a fully equipped kitchen, bathrooms with power showers, huge beds and both inside and outside dining options. It was absolutely spotless and cleaned every day with toiletries all topped up on a daily basis and fresh bottled drinking water provided.The views out to sea are lovely and the whole complex is designed so that you never feel too crowded with lots of little areas to hide away in.
It really is a beautiful hotel on a beautiful island. If it's a cloudy day try walking down to town to check out the pavement cafes with skilled musicians outside, the painted doors in the atmospsheric old town & the beautiful architecture and numerous parks. We can highly recommend the jeep tours booked via the owners. Ours ended up being a private tour as we went on a quiet day & it really was an incredible way to see this enchanting island, some of it taking a coastal route & some of it off road along dirt tracks up into the mountains, with scenery changing from one astonishing sight to another as we explored the tropical terrain that manages to be both rugged and lush at the same time.The only thing we would not recommend is the casino - it's really just a room full of slot machines, but other than that we were charmed & delighted at every turn - and we're only 33 so it's not just for the oldies!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
6 Thank BabyBlueLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, June 28, 2013
Dear Guest,

Many thanks for such a comprehensive review about madeira and our hotel in particular. Glad that you have enjoyed your visit to Madeira and also enjoyed the services and facilities provided on our resort.

I am sure that my all team will be most pleased to welcome you for a third visit…

Warm regards,

Muito Obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed June 9, 2013

We have just returned from our 6th visit to our time share apartment, so now we only have four more years to go. We will be very sad when the final date comes.
The standards within the accomodation are still as excellent as ever, and the gardens seemed to be even more lush and beautiful this year.
The entertainment in the hotel had also improved, so it was more tempting to stay in rather than explore the outside world.
That was also changing with many new bars and restaurants that have opened since our last visit. There was construction work being carried out in the Lido area which was a little noisy at time, but no doubt in true Madeiran fashion, the end result will be very worth while.
Thanks to all the staff and management for providing a very beautiful and relaxing holiday experience

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank NottinghamJohnb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, June 28, 2013
Dear Guest,

Thank you for another stay. Thank you for another review on Tripadvisor and for sharing your feedback about your recent stay. Really happy that you have enjoyed it.

See you soon,

Warm regards,

Muito Obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residence

Property: The Residence
Address: Rua de Leichlingen, 7, Funchal, Madeira 9004-566, Portugal (Formerly Porto Mare Residence)
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Funchal
#4 Spa Hotel in Funchal
#6 Luxury Hotel in Funchal
#7 Romantic Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Residence 4*
Number of rooms: 99
Official Description (provided by the hotel):
Occupying the west wing of the Vila Porto Mare resort, The Residence enjoys the use of all its facilities and a real sense of community. A wide selection of carefully furnished and fully equipped apartments where comfort is our motto. The 99 units divided into studios, one and two bedroom apartments are decorated with a touch of exoticism. The Residence apartments combine views over the ocean with tropical gardens. ... more   less 
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Also Known As:
Porto Mare Residence Funchal
Porto Mare Residence Hotel Funchal
The Residence Madeira/Funchal

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