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“Great place for a holiday for couples & young families” 5 of 5 bubbles
Review of The Residence

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The Residence
Ranked #6 of 86 Hotels in Funchal
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great place for a holiday for couples & young families”
5 of 5 bubbles Reviewed July 4, 2013

My husband and I are just back from a weeks holiday at the Residence, Porto Mare. We had a lovely time here and would recommend it to both couples and young families. The 1 bedroom apartment was very comfortable and of a good size, The kitchen was well equipped and the bathrooms were very nice. Our view wasn't good (over the street) but there are nice views of the gardens/sea. The gardens are really lovely - full of various flowers and plants and there are nice grassed areas on which to sunbathe. The pools are of a good size and the pool water temp is nice too (as sometimes hotels pools are FREEZING!!). There are a couple of restaurants, pool bar and a pizza restaurant. The pizza cafe is expensive (pizzas £10 and above which is alot compared to back home). They have a happy hour too which is a good touch! Staff were friendly and Pedro at the reception was lovely. Would definitely go again.

Room Tip: An apartment overlooking the gardens/sea would be nice, rather than overlooking the side street.
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judith186534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, July 24, 2013
Dear Guest,

Thank you for the review about your recent stay at The Residence and shared on tripadvisor. I will be most pleased to share your thoughts with Pedro and for which I thank you.


Sincerely hope to welcome you on a future visit to Madeira.

Muito obrigado,

. ..

ANTONIO PAIS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (237)
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West Country
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed June 28, 2013

This, our 5th visit, was only a week this time and certainly not long enough ( we here for 2 weeks last Sept/Oct). Our apartment as always was very comfortable, cleaned daily to a high standard, the gardens wonderful and the staff professional and courteous. We mix eating in and dining out and the apartment is well equipped for the sort of meals we have on holiday. Looking forward to our next visit.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FranklinWestCountry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, July 24, 2013
Dear Guest,

Thank you for the review about your recent stay at The Residence and shared on tripadvisor.

We will be most pleased to welcome you on the 6th visit to Madeira.

Warm regards,

Muito obrigado,

. ..

ANTONIO PAIS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Level Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

We are time share owners at The Residence part of the Porto Bay Group.

We have reviewed it before so all we want to say is - it is EXCELLENT - we love it and love returning each year. We cannot say often enough how pleased we are that we took the plunge and bought a week in this Time Share. We have the most wonderful time and the social life with friends we have made there is a major element of the holiday.

Already planning for next year.....

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TheBrownies37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, June 28, 2013
Dear Guest,

"Already planning for next year..." and we are already waiting to welcome you with great pleasure on your 8th visit to The Residence.

Thank you also for sharing your thoughts on tripadvisor.

Warm regards,

Muito Obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 342 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

This was our second visit to The Residence & it was absolutely fantastic. This time we had a wonderful upgraded apartment, again with private gardens for sunbathing although the place is designed so well that even if we hadn't we would not have felt crowded as there are so many pools & sunbathing spots when it's out of school holidays. The complex itself is absolutely gorgeous, designed to offer space and tranquility amongst flowers & lush gardens.
There is a good selection of restaurants available. We very much enjoyed enjoyed Il Basilico and we also chose to eat in town at Forte & Mozarts or the nearby Tricolore pizzeria.
The bars are lovely & most evenings a charming pair, Duo Harmonica, sing in the bar and guests get up and dance which was a real treat. One evening we saw the fantastic Black Dogs blues band who were absolutely wonderful and not to be missed.
The apartment itself was spacious and equipped with everything one might need with a fully equipped kitchen, bathrooms with power showers, huge beds and both inside and outside dining options. It was absolutely spotless and cleaned every day with toiletries all topped up on a daily basis and fresh bottled drinking water provided.The views out to sea are lovely and the whole complex is designed so that you never feel too crowded with lots of little areas to hide away in.
It really is a beautiful hotel on a beautiful island. If it's a cloudy day try walking down to town to check out the pavement cafes with skilled musicians outside, the painted doors in the atmospsheric old town & the beautiful architecture and numerous parks. We can highly recommend the jeep tours booked via the owners. Ours ended up being a private tour as we went on a quiet day & it really was an incredible way to see this enchanting island, some of it taking a coastal route & some of it off road along dirt tracks up into the mountains, with scenery changing from one astonishing sight to another as we explored the tropical terrain that manages to be both rugged and lush at the same time.The only thing we would not recommend is the casino - it's really just a room full of slot machines, but other than that we were charmed & delighted at every turn - and we're only 33 so it's not just for the oldies!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank BabyBlueLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, June 28, 2013
Dear Guest,

Many thanks for such a comprehensive review about madeira and our hotel in particular. Glad that you have enjoyed your visit to Madeira and also enjoyed the services and facilities provided on our resort.

I am sure that my all team will be most pleased to welcome you for a third visit…

Warm regards,

Muito Obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

We have just returned from our 6th visit to our time share apartment, so now we only have four more years to go. We will be very sad when the final date comes.
The standards within the accomodation are still as excellent as ever, and the gardens seemed to be even more lush and beautiful this year.
The entertainment in the hotel had also improved, so it was more tempting to stay in rather than explore the outside world.
That was also changing with many new bars and restaurants that have opened since our last visit. There was construction work being carried out in the Lido area which was a little noisy at time, but no doubt in true Madeiran fashion, the end result will be very worth while.
Thanks to all the staff and management for providing a very beautiful and relaxing holiday experience

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NottinghamJohnb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, June 28, 2013
Dear Guest,

Thank you for another stay. Thank you for another review on Tripadvisor and for sharing your feedback about your recent stay. Really happy that you have enjoyed it.

See you soon,

Warm regards,

Muito Obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 8, 2013

A fantastic luxury apartments very clean the standards are high.The food is very good and all cooked from scratch on the premises.All the staff are always very helpful and pleasant.we always have a relaxing week if you want to be a busy week there is lots to do if you want it be a chill then you can just chill!!! As we do.We have been coming to Maderia for several years and have been to Porto Santa Maria and Porto Falesia in the Algarve you will find all of the Porto Bay hotels keep to the high standard so you when you visit these hotels and apartment you know what you are going to get and that is everything is good all you have to do is enjoy your holiday. In the rooms have large TV also DVD player and all the amenities for cooking your On my way! Meals if you wish.

Room Tip: You get what you pay for if you want that bit of luxury you want things to be right e.g rooms clean...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, June 28, 2013
Dear Guest,

First of all thank you so much for being such a great supporter of Porto Bay hotels.
Secondly thank you also for posting on tripadvisor your comments about your recent visit to the Residence and we are most pleased that you had another enjoyable holiday experience at one of the 10th Porto Bay hotels.

It will always be a pleasure to welcome you.

Warm regards,

Muito Obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newton Abbot
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed June 4, 2013

We have just returned after this our 7th visit, every year we return to The Residence it just gets better every time. From the moment you check in you are made most welcome nothing is to much trouble for the Reception Staff. The apartments are spotless and well maintained, your first walk around the grounds of the whole complex are stunning such an array of flowers and plants. There is a excellent choice of restaurants on site with a good choice of food followed by a good selection of entertainment. Well done to all the staff there from the cleaners to the management team, we can't wait to return again next year, Tony Clark

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this review, June 28, 2013
Dear Guest,

Thank you for another stay and for being such a great supporter of our hotel. Thank you also for sharing your thoughts on tripadvisor.

We will be most pleased to welcome you for the 8th visit to our property.

Warm regards,

Muito Obrigado

. ..

ANTONIO PAIS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residence

Property: The Residence
Address: Rua Leichlingen 7, Funchal, Madeira 9004-566, Portugal (Formerly Porto Mare Residence)
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Funchal
#4 Spa Hotel in Funchal
#6 Luxury Hotel in Funchal
#7 Romantic Hotel in Funchal
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Residence 4*
Number of rooms: 99
Official Description (provided by the hotel):
Occupying the west wing of the Vila Porto Mare resort, The Residence enjoys the use of all its facilities and a real sense of community. A wide selection of carefully furnished and fully equipped apartments where comfort is our motto. The 99 units divided into studios, one and two bedroom apartments are decorated with a touch of exoticism. The Residence apartments combine views over the ocean with tropical gardens. ... more   less 
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Also Known As:
Porto Mare Residence Funchal
Porto Mare Residence Hotel Funchal
The Residence Madeira/Funchal

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