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The Residence
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Savings alert! 14% below average rates

The price you found is 14% lower than this hotel's average rate of $274/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$157
$134
Pestana Hotel Group
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Certificate of Excellence
  • Free Wifi
  • Pool
$263
$243
Expedia.com
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Certificate of Excellence
  • Breakfast included
  • Pool
$142
$121
Pestana Hotel Group
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Certificate of Excellence
  • Pool
  • Restaurant
Melia Madeira Mare Resort & Spa(Funchal)
$151
$140
Booking.com
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Certificate of Excellence
  • Free Wifi
  • Free Parking
$134
$111
Agoda.com
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Certificate of Excellence
  • Pool
  • Restaurant
Savings alert! 10% below average rates

The price you found is 10% lower than this hotel's average rate of $124/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$198
$140
Pestana Hotel Group
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
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Reviewed July 3, 2012

Since our first visit to The Residence as owners in 2005, we have seen continual improvements and upgrades in the standards of accommodation and facilities on offer which makes our annual visit to The Residence the highlight of our holiday year and how we measure other vacations. The staff around the resort are extremely helpful, polite and courteous and a smile greets you wherever you go.

This year friends came out to join us for a week, which happened to coincide with a birthday, and the reception picked the date up from their passport and arranged for a celebratory bottle of "fizz" to be waiting in our apartment when we returned from a day trip. What a lovely gesture.

Wherever you dine, or have a drink, or go out on an excursion, or just sit by the pool on the Porto Mare resort the staff seem to try that bit harder to ensure that the experience is enjoyable and they do this by attention to detail and maintaining the highest standards.

This place really does set the standards!

Room Tip: Rooms overlooking the park area and Lido provide the best accommodation
  • Stayed: June 2012, traveled with friends
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3  Thank Massey53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this reviewResponded August 3, 2012

Dear Guest,

Thank you for your thoughts about the Residence & Vila Porto Mare shared on tripadvisor. Also thank you for your continuing support by staying with us so many time

Hope to meet you in a near future,

Warm regards,

Muito Obrigado

. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2012

We have just returned from a short break at The Residence to celebrate our wedding anniversary. This was the first time we had visited this hotel, and we hope to return soon for a longer period. There are 3 differently styled hotels in this complex which all share the same public areas, restaurants, pool and garden facilities; we chose to stay in The Residence, a wing with apartments, some of which are timeshare.

The whole hotel is lovely, a calm oasis, nestled in extensive and beautifully tended gardens. Our air-conditioned apartment was very spacious and comfortable, with both bedroom and living area opening onto a sea-view balcony, and a lovely living/dining area and fully-equipped kitchen. There was a large bathroom and adjoining shower room, with plenty of towels for both indoor and leisure use, and bathrobes to use during our stay.

We were given a bowl of fresh fruit and a bottle of water on arrival, which was a nice touch, and tea/coffee items replenished daily.

The pools and spa facilities are fantastic, and there is a gym which we didn't use. Lots to do so you can spend a lot of time in the hotel. The gardens are so lovely there are even guided tours to point out the interesting plants.

We were staying on a half-board basis, so enjoyed the extensive buffet-style breakfast and evening meal, which were both really good, with a great variety of high-quality choices on offer.

Above all, the hotel staff were lovely, from the reception staff to restaurant/bar staff, housekeeping and maintenance - helpful, welcoming and courteous, and did everything they could to make our stay enjoyable. Can't wait to come back again.

  • Stayed: June 2012, traveled as a couple
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3  Thank JanetG69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antoniopais, General Manager at The Residence, responded to this reviewResponded August 3, 2012

Dear Guest,

My sincere thanks to your post about your previous stay at The residence.

I am glad to know that you had such a positive holiday experience and profited from the different gastronomic options we offer at Vila Porto Mare.

Really hope to welcome you in a near future,

Warm regards,

Muito Obrigado


. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 20, 2012

After exchanging for 2 years, due to other commitments it was a joy to return to The Residence. Little has changed - which is a good thing!. Rooms and all facilities remain excellent, complete with a general feeling of really being looked after by a caring staff. Keep it up - brilliant

  • Stayed: June 2012, traveled as a couple
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3  Thank amdorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 21, 2012

Dear Guest,
Thank you so much for your review about the Residence. Good to know that you had a good time with us

Sincerely hope to welcome you next year

With warm regards,

Muito obrigado

...

ANTONIO PAIS

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Reviewed June 16, 2012

It's all been said by other reviewers, but let me say it again The Residence is quite superb in every way shape and form !!
Cleanliness, friendliness,comfort are second to none - add to this excellent food and wonderful scenery what more could you ask for?
For the holiday of a lifetime look no further than this piece of heaven. But be warned YOU WILL WANT TO RETURN

  • Stayed: June 2012, traveled with family
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3  Thank GeeteeHartlepool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 21, 2012

Dear Guest,

Just a short reply to thank you for such a nice comment about your holidays at the Residence.

Muito Obrigado

And hope to welcome you soon

With warm regards,


...

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 15, 2012

We have been staying here for the last 9 years. It is extremely relaxing and well designed with many facilities and good quality entertainment (credit to Jaco in the Management team). General cleanliness is extremely good (thanks primarily to Dina in our apartment). All the "front-line" staff are genuine and caring; and the management is outstanding, ably lead by Sr Antonio Pais who is extremely approachable and pleasant. We had the misfortune to suffer illness and hospitalisation this year and the Customer Relations team (primarily Clare) were exceptionally supportive and helpful, as was Silvia on Reception. Additional accommodation was arranged for us in the Eden Mar until we could return home and Manuela plus Cecilia in Eden Mar Reception could not have been more helpful.

Room Tip: South facing rooms have an excellent view.
  • Stayed: May 2012, traveled with family
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1  Thank Mary and Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 21, 2012

Dear Guest,

Thank you for the public praise of some of my team colleagues. They will be proud to receive your thoughts that I will certainly share with them.
Take the opportunity to wish a fast recover so we can welcome you back soon.

Muito Obrigado

And hope to welcome you soon

With warm regards,

...

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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