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“Recent Madeira Island stay” 5 of 5 bubbles
Review of Lti Pestana Grand

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Lti Pestana Grand
Ranked #15 of 86 Hotels in Funchal
Certificate of Excellence
Saint Paul, Minnesota, Usa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Recent Madeira Island stay”
5 of 5 bubbles Reviewed June 21, 2013

I recently stayed at the Pestana Grand Hotel on Madeira Island. It's in a beautiful location on the blue Atlantic. The buffet breakfast is overwhelming and delicious. There was live entertainment in the lounge each night. All staff members I encountered were very friendly, helpful, and professional. There is a promenade between the property and the ocean that you may use to walk to a grocery store or other small restaurants, and the Forum shopping center is just a short walk up the hill. Note that the courtesy bus/shuttle only goes to the casino, not into the heart of Funchal. I would definitely stay at this property again if I return to the Island.

Room Tip: Go for the full ocean view! Why go to Madeira island and not look at the blue Atlantic every day?!
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  • Stayed June 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank 820_PaulaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaGrand, Guest Relations Manager at Lti Pestana Grand, responded to this review, February 18, 2015
Dear guest,

Thank you so much for choosing us.
With was a personal pleasure of ours to be part and provide a memorable holiday for you.
We hope you have taken good memories back home and hope to see you again in the future.

With kind regards

Miguel Grosse
lti Concierge/Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,683 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (618)
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Coventry
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed June 21, 2013

Moved here from another hotel. Friendly & helpful staff & First class service.
Good size rooms with some excellent views of the Atlantic ocean.
Food was very good & plenty of choice. Recommend restaurant on site where you cook your own "steak on a stone".
Lovely clean large pools and gardens.
Only criticism ( and we will never stop this ) towels on sunbeds before breakfast. To be fair to the hotel the pool attendant has a very good supply of sunbeds so you should not miss out.
Free hotel bus takes you in & out of Funchal daily.
If you hire a car plenty of free parking available.

Room Tip: High Floor sea view. You may pay extra but worth it.
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  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BarryCoventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PestanaGrand, Guest Relations Manager at Lti Pestana Grand, responded to this review, March 3, 2015
Dear Guest,

Thank you very much for choosing us.
We really hope you have had a great time with us and hope to see you again in the future.
With kind regards from all of us.

Miguel Grosse
lti Concierge/Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hitchin
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

Have just returned from a week @the Pestana Grande and feel relaxed and totally stuffed.
Breakfast was a delight and the evening buffet has to be seen [and tasted ] to be believed .
Pool is a bit of an odd shape and quite cold to get in but otherwise adequate.
Free courtesy bus very useful.
Overall , a very pleasant stay and would consider returning but prefer the smaller more intimate Casa Branca.

Room Tip: Do not pick side sea view ,pay the extra for sea view as side rooms are overlooked by apartments
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunbar
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 12, 2013

Just back from a week at Pestana Grand. Stunning sea views - courtesy bus - very friendly staff- spacious studio apartment and well furnished- pools a bit cold!!!! but o k after you take the plunge. Unfortunately Funchal itself is still undergoing major alterations at sea front which does spoil the place a bit. All in all still a very relaxing and beautiful place to go to.

Room Tip: Front and side sea views are excellent.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Margaret Shiela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontOfficeGrand, Front Office Manager at Lti Pestana Grand, responded to this review, June 14, 2013
Dear Guest,
Many Thanks for having selected the lti Pestana Grand for you holidays in Madeira.
Your positive feedback is most kind, on behalf of all our staff, I thank you for your contribution.
We hope to have the pleasure of welcoming you back very soon.

With kind regards
Maria Da Paz Garcia
Complex Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kristiansand, Norge
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 11, 2013

I booked at payed for this hotel, but when we arrived we were told it was full and we had to move. We got a free taxi to the other hotel and that's it. So now I have the feelig og buying a business ticket and getting "upgraded" to economy. Watch out when ordering this hotel! I think it is best to contact them before arriving so you are sure to stay at that beautiful hotel.

  • Stayed June 2013
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank arisdal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontOfficeGrand, Front Office Manager at Lti Pestana Grand, responded to this review, June 14, 2013
Dear Guest,
First of all we would like to apologize for all the incovenience that this situation has caused you.
Due to an unexpected situation at our hotel, we have requested and justified the reason why we were asking your cooperation to change your reservation to another five star Hotel. Unfortunatly we have tried to inform your tour Operator before your arrival, but without sucess.

We regret to have disapointed you. You have chosen our hotel but you haven´t had the opportunity of staying with us. Once again please accept our most sincere apologies.
We hope to have the pleasure of welcome you in a near the future at our Hotel and i would be very pleased to assist you personally with your booking.

Your sincerely
Maria da Paz Garcia
Complex Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 5, 2013

Just had a week at the Pestana Grand, and it was so relaxing. Staff were lovely, breakfast buffet was excellent .Views from pool area beautiful,overlooking the sea.Free shuttle bus into Funchal from Hotel every half hour. Choose this one if you just need to chill out.

Room Tip: Rooms at the front of hotel are facing block of flats with washing over balconies etc.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Tynewydd_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontOfficeGrand, Front Office Manager at Lti Pestana Grand, responded to this review, June 8, 2013
Dear guest,
Thank you very much for staying it us!
We are more than happy to know that you have had a relaxing stay and that our staff and services provided were up to your expectations.
We hope to have the privilege of welcoming you back in a not distant future.
With best wishes and kind regards.

Maria da Paz Garcia
Complex Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 5, 2013

I stay here July last year as I was given the chance by a colleague at work to stay in their time share apartment.. I made my own way to the hotel and found out after that if you book a cab via the hotel you get a discount on your fare. Just a little note to remember!

First impressions;
The hotel was immaculate and the staff were ready and always happy to assist..

The apartment was clean and very spacious with everything you need..A large comfy bed with en suite shower room, kitchen area with dining table.. Master bathroom with plenty of hot water thorough out and any time. Comfy lounge with large TV. Even sun loungers on the balcony.

There were no beaches I found near the hotel, but to be honest I never really looked as I was very happy by the pool with a book. The pool bar was very friendly and it didn't take long to meet people who made my holiday a happy one..

I would say that if you're going to stay here, book the Italian restaurant for at least one night as I am going back this year with that one on my agenda!!

All in all I would recommend to any one as a single, couples or family relaxing hotel. I say relaxing as this is a quiet hotel and not for you if you want to go to the clubs and discos or expect family entertainment in the evenings.. What you get is piano singer or local culture dances/performances..

I'm looking forward to August this year now..

  • Stayed July 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Darren_Bellinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrontOfficeGrand, General Manager at Lti Pestana Grand, responded to this review, June 8, 2013
Dear Guest,
Many thanks for spending your time on writing and express your kind opinion.
We are of course delighted that you have enjoyed you stay so much and are returning next August. We appreciate your loyalty and your kind words, our aim at the lti Pestana Grand is to ensure the best holiday experience for all our guests.

Looking forward to welcome you in August, we remain with kindest regards.

Yours sincerely
Maria da Paz Garcia
Complex Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lti Pestana Grand

Property: Lti Pestana Grand
Address: Rua Ponta da Cruz, 23, Funchal, Madeira 9000-103, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Funchal
#6 Family Hotel in Funchal
#11 Romantic Hotel in Funchal
#11 Spa Hotel in Funchal
#12 Business Hotel in Funchal
#15 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:5 star — Lti Pestana Grand 5*
Number of rooms: 177
Official Description (provided by the hotel):
The LTI Pestana Grand, one of the best and most prestigious hotels in Madeira, is also undoubtedly one of the best located. Sitting at the top of the Ponta da Cruz seacliff, it provides a superb view of the Atlantic Ocean and Cabo Girão. ... more   less 
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Also Known As:
Pestana Grand Funchal
Hotel Pestana Grand
Pestana Grand Hotel
Pestana Grand Madeira
Lti Pestana Grand Madeira/Funchal

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