My wife and I found the Pestana Carlton to be First Rate.
We had booked half board in a room with a Mountain View. An upgrade to a Sea View was offered on arrival. As the sea view faced west south west, this would have given a sunny exposure to our balcony. However, as we didn't intend to spend time in our room, we felt the significant extra cost was not warranted.
Everything in the hotel met with or exceeded our already high expectation. Breakfast and dinner were buffet style to the highest standard, with an excellent and varied choice The room was well equipped and spotlessly clean. We liked and appreciated the well appointed facilities generally and the three swimming pools in particular. The staff were outstanding in their courtesy, friendliness and efficiency. The location of the hotel was ideal, away from the centre but only a short walk into Funchall, downhill going but uphill coming back.
Lunch and coffees in the hotel during the day we felt were expensive compared to outside. There was some low level music (?) - an incessant beat really - coming from a nearby establishment late on the Friday and Saturday nights, which a sea view room would have avoided. The matter is surely one for the authorities to address. Wi-fi was available free of charge, but only in the reception area.
The hotel wasn't full, the result of hard economic times and not the fault of the hotel. In fact the whole Island was a bit short of tourists and that is really sad. Portuguese and Brussels politicians have let their people down in a quite awful way.
We had a super holiday and have no hesitation whatsoever in recommending Madeira and the Pestana Carlton in particular to future prospective guests.
- Official Description (provided by the hotel):
- The Pestana Carlton Madeira, one of the most lively hotels in Madeira, enjoys a privileged setting in Funchal, at the top of a slope on the island of Madeira, providing fantastic views over the bay of Funchal and the sea. This luxurious and charismatic hotel in Madeira is a reference point for any visitor to Madeira, due to the excellent conjugation of a family atmosphere with the sophistication of its excellent installations. Once you are in the hotel, you will find at your disposal a wide range of services you can enjoy, including 3 leisure areas. In the Garden Pool, you will find a heated saltwater outdoor pool and a swimming pool for children. In the Atlantic Pool, there is a salt water outdoor pool with access to the sea and an indoor pool with Jacuzzi, relaxation rooms and bar. The Magic Spa offers an indoor heated swimming pool with sauna, Turkish bath, Jacuzzi, gym and treatment rooms. To promote the cultural gastronomic diversity of Funchal, this 5 star hotel in Madeira has 3 restaurants and 3 bars, with excellent views of the Atlantic Ocean, with a variety of flavours that will satisfy the most demanding tastes. ... more less
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- Also Known As:
- Pestana Carlton Madeira Funchal
- Carlton Hotel Madeira