Stayed (8th - 15th Apil 2013) in this well established hotel but modernised in recent times. Good sized rooms with robes.slippers,ample bath towels and toiletries. Digital safe in wardrobe free of charge. Hotel provides 2 bottles of still water in bedroom ( 1 is 1 ltr other .75) There is a printed notice on each bottle that there is a charge of 3.75euros for each if you use the water. There is a mini market opposite the hotel selling well known brands of still water for .70 cents litre.As always (well almost always) there were insufficent coat hangers for one person, let alone for two people which my room was provided for.
This is a large hotel situated on a cliff top overlooking the sea as well as the distant mountains , which has a quirky lift system. If you wish to travel from your room to sea level you need to use three lifts. To give you some idea, reception at street level is on level 6. There is an abundance of stairs and even steps between various public rooms on the same floor, so if you have difficulty in getting up two or three steps, this is not the place for you.
All meals were buffet during my stay and although extensive the choice remained fairly static throughtout. I am a fan of cereals for breakfast so I noticed they were poor quality with about four choices. At no time did they offer weetabix or shredded wheat. - I make this comment because it is a 5star hotel.#
All the staff were helpful when asked for information but I do wish they would smile more often when dealing with guests.
- Official Description (provided by the hotel):
- The Pestana Carlton Madeira is a luxurious and charming 5-star hotel in the city of Funchal, on the island Madeira with views of the sea, garden, swimming pool or Funchal bay. It's only 10 minutes on foot from the city centre, with a private car park available for a fee. It features two enormous outdoor saltwater swimming pools, direct access to the Atlantic ocean, and a dive centre where you can experience your first underwater adventure and take boat excursions. For deeper relaxation, you can take advantage of all of the services available at the Spa, including the 25-foot indoor swimming pool, Jacuzzi, Turkish bath and relaxation rooms where you can enjoy a Magic Spa treatment. The hotel features Wi-Fi, four restaurants and two bars. ... more less
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- Also Known As:
- Pestana Carlton Madeira Funchal
- Carlton Hotel Madeira