We have returned several times to holiday at the Porto Mare Resort since 2005, always booking to stay in a junior suite in the Suite Hotel Eden Mar (part of the 3 hotel complex), preferring a higher floor in the east wing which gives spectacular afternoon and sunset views over the ocean.
This year we booked early (with First Choice / Thomson) and arrived for a 2 week stay on 5th December but were told on arrival that the hotel was fully booked and we were offered a suite in the Porto Mare Hotel next door. Naturally we were unhappy that we were not informed beforehand especially as we had booked at least six months ahead and had e.mailed the hotel a couple of days before arrival to check that the travel operator had passed on our preference. From the Monday of the second week we were there it was apparent that a lot of the junior suites in the east wing of the Eden Mar Hotel were undergoing major maintenance work and there was noise from the drilling work so we were glad we had been moved to the Porto Mare Hotel. We have voiced our disappointment with the Thomson rep and are thinking of booking direct with the hotel next time.
WE WOULD LIKE TO MAKE A SPECIAL MENTION AND BIG THANK YOU TO DENISE AND SOPHIE, HOTEL RECEPTIONISTS, ESPECIALLY DENISE WHO WENT OUT OF HER WAY TO SORT OUT A COUPLE OF ISSUES FOR US AND ANSWERED ALL OUR QUESTIONS.
As it turned out we were lucky enough to be moved to a very spacious updated top floor one bedroom suite (room 2528) in the Porto Mare Hotel. The bedroom and living/dining/kitchen room were large, well equipped with flat screen TVs, DVD player, fridge, halogen hob, microwave oven and there were 2 good sized bathrooms and a seperate shower cubicle. This hotel complex is well run and kept very clean. It has a very relaxing atmosphere. All the staff are curteous and polite at all times. It deserves 5 star status and the fact that people return again and again for holidays shows it is one of the best on Madeira.
The hotel complex is well served with restaurants and local shops. The promenade walk starts from the front of the hotel to Praia Formosa and the walk down to Funchal is easy and interesting especially in an evening when the Christmas lights are on (from the second week of December). There is a free curtesy bus into town and back and plenty of local buses.
Excursions: This time we took a trip to the Sao Vincente caves in a minicab with 2 other people. The driver was local and very informative - it was far better than going with a lot of people in a coach - well recommended. We also took a trip to the Nuns Valley where the refreshing mountain air (and great views) was welcomed as the temperature throughout our holiday was around 24 degrees. Maderia is an all year round destination and the weather is usually good. It is worth touring round Madeira and Porto Santo on various trips. The cable car rides are also a must. Bear in mind that in some places there are cobbled paths and roads, plus there are steps to negotiate, difficult to navigate with prams and wheelchairs. Acessibilty is improving all the time in Madeira so please don't be put off visiting. The local people rely on tourism and they are such lovely genuine people they deserve our support.
- Official Description (provided by the hotel):
- The Porto Mare hotel occupies the central wing of the Vila Porto Mare resort and benefits from the use of all its facilities. There are many different corners and atmospheres here ... something new to discover every day. The rooms combine views over the ocean with tropical gardens. Four restaurants, six bars, an ice-cream parlour, five pools, SPA, sports and children's facilities... ... more less
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- Also Known As:
- Porto Mare Funchal
- Porto Mare Hotel Madeira/Funchal
- Porto Mare Madeira