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“E.R.from Largs Scotland. Great hotel on a fabulous island”

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Madeira Regency Cliff
Ranked #12 of 86 Hotels in Funchal
Certificate of Excellence
Largs
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“E.R.from Largs Scotland. Great hotel on a fabulous island”
Reviewed May 18, 2009

Just spent ten days at this hotel and found it to be one of the best vacations I have had.
I don't make a habit of sending reviews,but feel this hotel and destination deserve a little
of my time.
I have recently retired from the travel industry,having spent over forty years in
the airline business.
During that time I have travelled around most of the world,stayed in many hotels,,and visited many wonderful places,however I must say that the last ten days have been one
of the best vacations I have experienced.This island is a little gem,the flora is quite astounding with many plants we try to grow in our greenhouses,growing wild in the
countryside. The people are fabulous,making you feel very welcome on their beautiful island.
The hotel my wife and I stayed in Madeira Regency Cliff was excellent,All the staff were
freindly,helpful and very professional.We chose to stay on a room and breakfast basis
however when we arrived we were offered various evening meal options.We did infact
take the three dinner option at 62euros per person which we found to be great value for
money,as you can book it for any night you wish.We found the food to be superb especially the evening theme buffets,breakfast was also excellent with choice of continental or cooked.
Our room was great, fantastic views of the sea,lovely balcony to sit and watch the cruise
liners sailing in and out of Funchal harbour.
All of the hotel facilities were superb and were just what we had expected having spent time reading reviews from previous guests.Overall a great place to come for a relaxing break and I will most definately be returning to this hotel again and again.

  • Stayed May 2009, traveled as a couple
    • Value
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Helpful?
1 Thank scotsmanLargs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rhode Island
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 8, 2009

My husband and I spent two weeks at the Madeira Regency Cliff during New Year Eve. The seacoast view was awesome. Our room was large, clean and the housekeeping was excellent. We dined in the restaraunt and it was superb. The server anticipated all our needs. Tea or cocktails on the large main vernada was special, there's nothing like sipping a glass of champagne listening to the surf and watching the sunset. The location is the best, it's walking distance from the center, shops & parks. Due to the location the New Years Eve fireworks display felt like it was just for us. UNFORGETTABLE.

  • Stayed January 2009, traveled as a couple
    • Value
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Helpful?
1 Thank ladybugRhodeIsland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portugal
1 review
Reviewed April 24, 2009

We wanted a relaxing break and this delightful hotel delivered everything we had hoped for.
The welcoming, efficient reception staff set the standard for every member of staff we met; nothing was too much trouble and the service throughout the hotel was excellent.
Our corner room had stunning wall to wall ocean views, from sunrise till sunset, with two balconies, one for the morning sun and one for the afternoon, which were oh so peaceful.
Breakfast on the patio, over-looking the ocean in the morning sun, was a memory I shall relish for a long time to come. The choice of food, for all tastes, was wonderful, from delicious fresh fruit, croissants/rolls etc, through to a full cooked breakfast. We ate in the hotel restaurant a couple of times, and thoroughly enjoyed both meals; the service was impeccable.
The hotel is ideally situated on the main road into the centre of Funchal, but far enough out to be quiet and peaceful. The new Forum Madeira shopping mall is literally across the road, and the hotel provides courtesy buses to and from the city centre. The open top sightseeing buses also pick up from directly outside the hotel.
This was our first trip to Madeira and definitely not the last. On my return I shall definitely stay at the Madeira Regency Cliff. My thanks to all.

  • Stayed April 2009, traveled with friends
    • Value
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Helpful?
Thank susanasunflower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 19, 2009

From the street this hotel looks unremarkable but first impressions deceive! A small boutique hotel with fantastic views of Funchal and the sea.If you want peace and quiet in comfortable surroundings, this hotel has it all.Beautiful dining room with glossy black marble floor and black lacquered tables setting off the classy suede high back chairs.Good breakfast but disappointed fresh orange juice not available. Easter Sunday dinner was superb with complimentary wine flowing!Large bedroom and the large balcony offered great sea views.Mini bar and complimentary tea and coffee making facilities.Both of us are teachers and love children but we like peace and quiet on holiday.We were overjoyed to find adults only at the hotel and most of them went off hiking or on tours during the day so we had the indoor and outdoor pools virtually to ourselves.We had free use of sunbeds and towels but surprised that matresses were not available.It's a long walk into Funchal but we took advantage of the hotel's free minibus service. We are really fussy when it comes to hotels but would definitely return here again.

  • Stayed April 2009, traveled as a couple
    • Value
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Helpful?
1 Thank SunseekersWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidstone
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 17, 2009

Once again the Cliff supplied everything I expected

  • Stayed March 2009, traveled as a couple
    • Value
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Helpful?
Thank Da2d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed April 16, 2009

Booked a 2 night stay for our 10th wedding anniversary after some research as seemed like a smallish hotel with friendly staff and good location. Was really looking forward to the break as we have small children and have not had some time-out for a while. (Organising this small break was a huge challenge in itself...)
But sadly it was not to be as we were told at check in that there had been a problem with their system and they did not have a room for us. This was so strange as we had booked directly with them 2 months previously and had received all the relevant confirmation emails and booking details.
We were quicly shoved into a waiting taxi and taken to another Hotel close by which was supposed to be bigger and better. And that was the end of that!!!!
Felt really cheated as had spent ages researching an ideal hotel for our get-away and the Regency seemed to tick all the boxes. We were now in a massive touristy hotel with rubbish views and very impersonal staff - exactly what we did not want!!!!
Please be aware when you book this hotel that you will not necessarily be staying there as this has happened to quite a lot of people and it seems, according to others we spoke to and the taxi driver, who took us to the other hotel, that this is a normal occurance.
Dissapointing but you have been warned...

Clara, Surrey, United Kingdom

  • Stayed April 2009, traveled as a couple
    • Value
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Helpful?
13 Thank CDMC1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RegencyCliff, Diretor-Geral at Madeira Regency Cliff, responded to this review, February 10, 2017
Dear Guest,

Thank you for your review, we sincerely apologize for the overbooking situation, which we did not foresee. Rest assured that we took all measures to avoid future similar situations.

With Kind Regards
Iolanda Fernandes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Yorkshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 18, 2009

A very well run hotel medium sized, quiet and comfortable hotel. All rooms have a fine view and our room was very spacious. The location is sufficiently outside the city centre to avoid traffic noise etc. and downtown is easily reached on foot by the reasonably fit. The hotel run a complimentary bus service several times a day. The buffet breakfast which can be enjoyed either in the restaurant or on the sun-terrace is of good quality and very varied hot and cold food.

  • Stayed March 2009, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike7NorthYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Madeira Regency Cliff

Property: Madeira Regency Cliff
Address: Travessa Quinta da Calaca 6, Funchal, Madeira 9000-693, Portugal
Phone Number:
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Funchal
#12 Luxury Hotel in Funchal
#13 Family Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:4 star — Madeira Regency Cliff 4*
Number of rooms: 59
Official Description (provided by the hotel):
Inaugurated in May 2001, Madeira Regency Cliff is a 4 star boutique hotel, just 5 minutes away from the bustling city centre of the capital, offering stunning views over its cliff-top location. This beautiful stylish hotel offers 59 tastefully designed rooms, including 2 suites and 6 Jr. suites.All rooms equipped with cable TV, Flat screens, Air Conditioning, safe, mini-bar (with fee), coffee and tea facilities.Suites and Jr. Suites equipped with coffee machine Nespresso, trouser press and MP3/DVD player.Connecting rooms are also available.Hotel Facilities: Wi.Fi internet access in Lobby and rooms , Fitness room, turkish bath, massage room, heated outdoor and indoor swimming pools, restaurant with possibility to eat outdoor, bar and pool bar.From the hotel there is also a direct access to the Lido Promenade. Shops and restaurants in surrounding areas (Shopping Centre 50metres) ... more   less 
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Also Known As:
Madeira Regency Cliff Hotel Funchal
Regency Hotel Funchal
Madeira Regency Cliff Funchal

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