Checked in on the 23rd December for a 7 night Xmas break. We booked a superior room which was on the second floor, the room was spacious and well appointed with a sea view from the balcony. Walking around the hotel and getting our bearings, we found all the public areas to be well maintained and furnished to a very high standard in a modern style. The indoor pool is first class. As mentioned in other reviews this is Funchal's first all inclusive hotels and actually serve top brand spirits in all the bars (Gordon's Gin, Famous Grouse Whisky etc) and all serve fresh ground coffee!
The biggest disappointment for us was the main dining room, it is quite featureless and is reminiscent of a big canteen, the room has the potential to be a real focal point. For 3 days there were no salt or pepper on the tables and teaspoons were nowhere to be seen. The Gala dinner was on Christmas eve and guest had to book a seat on an allocated table at 7pm. the Gala dinner was self service and with several hundred people descending on the food area all at once it was chaotic to say the least. As we had to book our places, it would have been far more appropriate to have 2 sittings. This main dining room was our only real criticism and the 3 themed restaurants on the ground floor were excellent. All staff members throughout the hotel were warm and friendly and very helpful. Entertainment in the evenings was varied and of a good standard.
- Official Description (provided by the hotel):
- Enotel Lido Madeira is a comfortable 5 star hotel located in the main touristic area, situated above the ocean with direct access to the oceanfront promenade and just 5 minutes from the centre of Funchal. There are 270 comfortable rooms available including balcony with a ocean side view, air conditioning, cable TV, hairdryer, mini bar, separate bath and shower, bathrobes, telephone with direct outside line and voicemail facility there are also 47 Suites with a Jacuzzi, coffee and tea making facilities. ... more less
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- Also Known As:
- Enotel Lido Madeira Hotel Funchal
- Tivoli Madeira Funchal
- Tivoli Madeira Hotel Funchal
- Enotel Lido Madeira Funchal