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Enotel Lido Madeira
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Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of $151/night.

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Reviews (2,799)
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All reviewsmain restaurantbranded drinksmoonlight barall inclusive hotelshow cookingpool areaevening entertainmentthemed restaurantwater and soft drinksplenty of choiceall inclusive packagebeautiful islandplenty of sunbedslovely hotellobby barguest relationsa la carte restaurants
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Reviewed May 15, 2013

Just back from our second trip to the Enotel Lido. We had a great time last autumn and booked to return for the Funchal flower festival in May. If anything the service at Enotel lido has improved in 6 months, and far exceeds what one expects in an All Inclusive hotel. The value is amazing - food is very good, house wines acceptable (and I am a wine fiend) and all but the most premium drinks are included in AI.

The position is great - quiet but near enough to central Funchal to walk in and taxi back for about 8E. Right on the seafront promenade, and beside the public lido (bathing off rocks for the brave).

We asked for and got a high room with lovely view of ocean and pool. The only drawback to a pool view room was the presence last week of a large and lively party of French guests (works outing I gathered) who kept very late hours with loud voices. Management were alerted but not much changed.

Of the popular trips available, we recommend the Friday 'Beautiful Bays' trip on the Bonita da Madeira - a gulet style boat trip around the Eastern end of the Island. We saw spotted dolphins this time, and pilot whales last year - magic. The trip is 40E pp including transfers and lunch and is good value. Buy it from the little bureau on the promenade below the hotel (rather than from the rep) and Yvette will give friendly advice, and perhaps a discount.

Of the speciality restaurants, the Japanese is fun - tepanyaki style, and the Madeiran one is good; the Italian is a bit unimaginative.

Evening entertainment is good - the dancers and sax player especially. We didn't use the spa, but toured it during an Enotel Plus pitch - Enotel Plus is basically an advance selling offer of holidays in their hotels (4 in Madeira, one in Brazil) with discount and privileges; we reckoned it was not good enough value to warrant having to fix flights etc separately, given the deals available via First Choice et al, but it was an interesting 90 minutes with no hard sell.

We loved the whole experience, with the exception of our noisy fellow guests, but i don't know what the hotel could have done. If you take people away for a free week with an open bar what can you expect? Thank heaven they weren't Brits?

Room Tip: Lower level rooms around pool will inevitably be noisy, because the poolside bar is open all night. I would still ask for Floor 5 or above, even though it did not save us from noise. If quiet is very important to you , ask for a side facing room - the side streets are quiet, and you will still have a side sea view. Suites are all sea-facing and quiet (and lovely).
  • Stayed: May 2013, traveled as a couple
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3  Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Lido Madeira, responded to this reviewResponded May 17, 2013

Dear Guest,

We are glad to know that your expectations have overall been fulfilled.

We would like to thank you for taking the time to give us your opinion, as it is very important to us. We can assure you that we will continue to do our best in order to guarantee the high quality of service at Enotel Lido Madeira, which you may witness in your next visit here.

We thank you for your co-operation and I would like to take this opportunity to send you our best wishes for both your professional and private life.

Kind regards,

Luís Guimarães
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2013

Nice hotel. Staff very helful found this especially so during evening meal time nothing too much trouble.

Good selection of food.

Hotel is quite a distance from Funchal Town however there are buses that run often a couple minutes walk from the hotel.

It is a nice walk into the town, down hill and a lovely park on the way to stop and admire the view.
A good selection of nice resturants, cafes and shops near the hotel.

The hotel was away from the main road and set in a quiet area which suited us.

Room Tip: Our room on fourth floor overlooking pool with side sea view this suited us.
  • Stayed: May 2013, traveled as a couple
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5  Thank free_spirit_1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Lido Madeira, responded to this reviewResponded May 17, 2013

Dear Guest,

We appreciate your nice comments and we are extremely pleased to know that you have enjoyed your holiday at the ENOTEL LIDO Madeira.

We thank you for sharing your happiness with us and we can assure you that we will continue to do our best in order to guarantee a quality service to our guests.

We are pleased for your co-operation and we would like to take this opportunity to send you our best regards.

Luis Guimarães
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2013

We stayed here for 1 week in May 2013 all inclusive, we were quite disappointed, the hotel is very clean that is one positive, we upgraded when booking it on line to a superior room only to find that these "upgraded" rooms are directly above the all day restaurant and seating area you have no privacy at all. We upgraded again at an additional cost to a suite (this was very nice but not worth the additional cost) The Hotel reception staff were efficient but unfriendly for instance when we were leaving and paying our room bill she did not say thank you or have you enjoyed your stay she said NOTHING as for the restaurant and bar staff they were quite the opposite very helpful and friendly.
The food was ok but having stayed in another 4* all inclusive hotel in Portugal last year their was no comparison.
To round things off we were playing snooker with some French people taking into account that I'm 50 and the French people were 60 to 65 years old only to be told off by one of the reception manages for making too much noise at 4PM in the afternoon as it was very overcast and quite cold outside, we could not believe it... there's very little activities at this hotel & we will not go back to this hotel or any other Enotel

Room Tip: if you can afford it pick a Suite these do over look the sea and are very much bigger
  • Stayed: May 2013, traveled with friends
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3  Thank louisejanemawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Lido Madeira, responded to this reviewResponded May 14, 2013

Dear Guest,

Firstly we would like to thank you for taking your time to give us your opinion regarding our Hotel and services as they can always help us to improve.
We can assure you that we will nevertheless continue to do our best in order to provide our Clients with a quality service.

We are pleased for your co-operation and would like to take this opportunity to send you our best regards.

Luis Guimarães
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 8, 2013

We stayed for a fortnight. We were very impressed with the facilities and our bathroom having separate bath and shower was a feature which suited us. Food was available 24/7 and the variety in the buffet restaurant was very extensive, no-one need to go hungry. The staff in the restaurant were very attentive, keeping glasses topped up and used plates, etc cleared away.
Bar staff were excellent, switching between languages with ease and providing cheerful service, especailly Pedro in the Sports Bar and Ana who worked the theatre (among other places) keeping everybody stocked with drinks and always smiling.
At the Customer Relations desk, Katrina was very helpful and had an extraordinary memory for names and room numbers.
We would certainly recommend this hotel to anyone wanting an all-inclusive break in Madeira.

  • Stayed: April 2013, traveled as a couple
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3  Thank BarbieAnne3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2013

had a fab easter at enotel lido so good we have booked again for end of july staff were excellent rooms were verry comfertable food is good they even caterd for me and ive got coelics please can you get glutten free ice cream and drinking chocolate

  • Stayed: April 2013, traveled with family
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4  Thank jessica t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idalina Maria S, Gerente geral at Enotel Lido Madeira, responded to this reviewResponded May 7, 2013

Dear Guest,

We are glad to know that your expectations have overall been fulfilled.

We would like to thank you for taking the time to give us your opinion, as it is very important to us. We can assure you that we will continue to do our best in order to guarantee the high quality of service at Enotel Lido Madeira, which you may witness in your next visit here.

We thank you for your co-operation and I would like to take this opportunity to send you our best wishes for both your professional and private life.

Kind regards,

Luís Guimarães
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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