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“Relaxing week in the hills”
Review of Quinta do Monte

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Quinta do Monte
Ranked #57 of 86 Hotels in Funchal
Northampton, United Kingdom
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Relaxing week in the hills”
Reviewed July 3, 2013

The hotel is just per the photos on its web site, yes a little tired, but we would rather have the excellent customer service from their staff than a `boutique` décor hotel. As travellers, we all can do internet research, this is what we did. Quinta do Monte is situated away from the maddening crowd, if you don't want to eat in the hotel every night or take the free bus to other hotels in the group, there is only the village bar to eat at. They are charming and food selection is limited, but the wine was v gd value and view down to Funchal superb. A car is advisable, but make sure you don't take the toboggan road down to Funchal on your first day !!! Pool was v hot at 29c but was clean and there are loungers on the terrace. The kiosk in the garden is charming and a lovely place to have a light lunch and drink in the middle of the day. the hotel's gardens are beautiful. Within a 5 min walk you have both the cable car for Funchal & cable car to the botanical gardens, likewise the other botanical gardens at the `bottom` of the hotel's garden. Same distance is the start of the toboggan run and famous Monte church. If you don't want the madness of 200/300 bed hotels and want old fashioned customer service, you will find it at Quinta do Monte. Only negative, we like firm beds but theirs were rock hard and v flat pillows !

Room Tip: We were on the third floor about half way along the corridor so did not hear the lift as other custo...
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  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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233 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (24)
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Terceira, Portugal
Level Contributor
113 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
Reviewed June 16, 2013

Funchal unfortunately became a quite dirty and stinky, polluted city. Therefore in my opinion it is lovely to choose a place to stay where you are far from noise and pollution.
After a 10 minutes drive you reach Monte, around 600 meters above Funchal, perched on a very steep hill. Entering the property it seems that you enter in a subtropical paradise. The gardens with all those wonderful plants are just very beautiful!
Staff at the reception is very kind and helpful. I stayed in one of the four suites (410). The suite was quite spacious, the bathroom is very large and comfortable and I loved the big balcony overlooking the splendid gardens. But: who the hell rates this hotel as a 5 star? The bed is uncomfy and by far not new. The sofas are old, worn out and not really beautiful. There are 2 old and huge, bulky televisions. The carpets throughout the hotel are a desaster. Very badly kept and full of spots, prrr! The walls throughout the hotel seem to be 2 millimeters, if you want to rest or sleep in the morning no way. It is really noisy from inside, and from outside there are dogs making noise, sometimes also at 3 at night - terrible for a place which pretends to be so quiet.
The positive aspects of this hotel are the friendly and very helpful staff, the lovely and tasty food and the superb gardens. The hotel itself would for sure need a strong face lift. The swimming pool reminds me of a 3 star hotel in Bangladesh, really terrible for being a 5 star on Madeira.
However, I have to mention as well that I paid 105€ for this suite. It is very cheap, and what you get for 105€ is absolutely acceptable. Other Quintas offer more, but they also cost double or more... But it is ridiculous to rate it as a 5 star hotel. It would mean the same level as the Read's Palace abd that's no more than a bad joke.
However, I felt happy at this hotel, and for the low price I paid it was ok... And on top of that it is an oasis of peace, away from notorious Funchal.

  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
2 Thank Travelmaniaccc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holmes Beach, Florida
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 16, 2013

This hotel ls situated up in the hills above Funchal. After a good nights sleep, if you like very firm beds, you'll wake up to the sound of the birds singing. No noises from traffic,nor from the city, nothing. Then you can go down to the restaurant and enjoy a very nice breakfast before heading out. A complementary bus lets you travel between the differrent hotels in the group, each with its own profile, or down to Funchal. The buses are featured with seatbelts - use them. The staff is serviceminded and forthcoming both in restaurant and at the desk. The wonderful wintergarden where the restaurant is situated could use some TLC. Carpets in livingareas have seen their prime. The indoor pool is nice and clean but the poolhouse really needs a going over.

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bathgate, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 3, 2013

Having travelled up in the cable car, we decided to head up the hill to this hotel, attracted by the 5* rating. Unfortunately, this was no more 5* than fly in the air! Stood for 15 minutes waiting for one (very run off his feet) waiter to come back and seat us and provide menus. Gave up, walked back down to the cable car station and had a diet coke and lovely piece of home made cake, with friendly service in the cafe there! Very disappointing, view stunning and every opportunity to be fabulous, but failed dismally!

  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
4 Thank Jo_McI59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 5, 2012

This is a historical hotel where the last Austrian emperor spent his exile. There a lots of antiques and the décor is very appropriate for the hotel’s status.
All of the people working in the hotel that we met are very friendly. The bathroom is fairly large.

Now for the bad part. The furniture is very basic. The beds are uncomfortable. The TV in the room is antiquated.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
1 Thank Boobyg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradford, Yorkshire
Level Contributor
49 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed September 16, 2012

The hotel public areas are in the old quinta with new accommodation curved behind. The hotels own densely planted botanical gardens slope away with paths and terracing. It is a tranquil setting, good to relax.
The location is way up the mountain in Monte, perched high above Funchal the capital. The 15 min cable car ride terminates very near the lower pedestrian gate to the hotel, and the entrance to Monte Palace Tropical Gardens is just opposite. The hotel vehicle access is just above the start point of the famous wicker toboggan ride. There is a courtesy bus to Funchal during the day.
The reception was friendly and efficient. The rooms are spacious with appropriate furnishings and balconies facing south. The 4th (top) floor has the best views over the gardens. The restaurant has good food and good service.
My favourite hotel feature is the octagonal pavillion which serves afternoon tea (and other snacks) on its balcony surrounded by the trees and shrubs. Such a peaceful setting in which to take 'tiffin' and enjoy the ambience.

Room Tip: 4 th floor has best views. Be away from the lift, but not too far as the corridor is quite long.
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  • Stayed August 2012, traveled as a couple
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Helpful?
3 Thank The_Travelling_Tyke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyneside
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 6, 2012

Maybe I am turning into the Hotel Inspector but there were a number of niggles which spoiled this visit . Looking at the positives..... Lovely reception areas and sitting areas and lovely evening meals. There was a tasting menu the first night and I was presented with four vegetarian courses which were all delicious and the second evening's choice was also fine. BUT ...
What happened to the carpets ? We were on the third floor and all along the corridor were nasty stains .... Some looked like bleach which may be a good sign but there were also marks in our room and on the bathroom tiles . There were other cleaning niggles...... When I visited the pool first thing in the morning there were a number of used towels lying around presumably from the previous day; at breakfast time we sat surrounded by uncleared tables and the windows of the conservatory part were so dirty my husband commented on it! ... And if he noticed!!
Asking for a coffee was a major task as the kiosk in the gardens was closed ....
This could be a much better hotel with a few tweaks ..... I am not someone who looks for faults but these hit us in the face.

  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
4 Thank lauraGTyneside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quinta do Monte

Property: Quinta do Monte
Address: Caminho do Monte 192, Funchal, Madeira 9050-288, Portugal
Location: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#48 Luxury Hotel in Funchal
Price Range (Based on Average Rates): $
Hotel Class:5 star — Quinta do Monte 5*
Number of rooms: 42
Official Description (provided by the hotel):
Oficial Category: 5 Star EstalagemLocation: In the historic Monte village, on the south coast of the island  700 meters above sea level  With panoramic views over Funchal and the Atlantic Ocean 10 minutes drive from the capital city, Funchal 30 minutes drive from the Airport Surrounded by 17.000 m2 of Gardens Transportation:Hotel courtesy bus Taxi station only a few meters away from Hotel or at the reception, when requested Bus station to Funchal, and other locations on the island in the main square Cablecar terminal 30 meters away Traditional wickerwork toboggans to city centre Parking Facilities:Free, in the hotel groundsRooms:36 Double rooms (23m²) divided in three floors:2 Superior double rooms (30m²) In addition to the standard rooms: Sofa Large table and chairsMore space available4 Suites (50m²)• 36 rooms with twin beds• 6 rooms with double bed• 9 rooms with communicating doors Room Facilities: Private Balcony with view over the gardens and towards the sea Spacious fully equipped bathroom Bath with shower Room safe (free of charge) Cable TV with 30 channels Mini-Bar with a selection of products Direct dial telephone  Air conditioning and heating individually controlled  Hair dryer and Bathrobes Spacious Bedroom  Table and easy armchair  Selection of bathroom amenities Decorated in hues of greenSuite facilities: Private Balcony with views over the gardens, and towards the sea Large fully equipped bathroom Bath with hydro massage and Separate shower Room safe free of charge Cable TV with 30 channels Mini-Bar with a selection of products  Direct Dial telephone Air conditioning and heating individually controlled Hair dryer Spacious bedroom Spacious separate living room Tables and armchairs Bath robes Selection of bathroom amenities Decorated in hues of greenAdditional services at the Quinta do Monte:  À la carte & table d`hôte Restaurant Cocktail Bar Reading room Several sitting rooms Billiard & games room Fitness Room Indoor heated swimming pool  Solarium with panoramic view Turkish bath Whirlpool Breakfast in the room Room service  Free sending and reception of faxes  Laundry service (dry cleaning outside Hotel) Reserved area for operators representatives Private Chapel 17.000m² of landscaped gardens of centenary trees and plants with views over Funchal and the sea Meeting RoomThe details that make the difference at Charming Hotels: The Resident Manager personally receives all arriving guests and will maintain a personal and regular contact with them to ensure their satisfaction and anticipate their requirements. All our guests are accompanied to their room on arrival  Gift on arrival of Madeira Wine & Madeira cake Free room safe, bath robe and slippers  Free use of sauna, Turkish bath,, sensations shower, whirlpool, panoramic fitness room, and relaxation rooms in any of the hotels inside the Group, at Chandra Spa in Quinta das Vistas. Guests on Half Board may eat at any of the Restaurants of Charming Hotels at no extra charge A policy of addressing our guests by name A policy of special attention to all our guests needs  A policy of always being willing and able to help our guests A policy of making everything possibleRestaurants & Bars in Quinta do Monte:Restaurant Monte Garden:A capacity for 120 persons, our restaurant offers a choice of two distinctive areas. The conservatory in old Madeira green with a black and white tiled floor, overlooks the extensive gardens.The main room is carpeted wood panelled.A table d’hôte menu is presented daily in addition to the à la carte menu that offers an extensive choice of Madeiran, Portuguese and international dishes fine tuned by our Chef.The wine list was carefully selected to offer a wide selection of Portuguese and International wines.A classic style service is offered from the professional and attentive staffBar:Situated in the centenary main house, on the first floor above the main entrance, the cocktail bar is dominated by a fireplace and was carefully integrated to ensure the ambience of this Madeiran Quinta was maintained.Open from 16:00 hours, it serves our popular “Royal Tea”Chapel:Built in a privileged area of our “Quinta” with exceptional views, the Chapel was built in 1936 in memory of “Our Holy Mary”.On the outside the building is supported by large pillars of solid madeiran basaltIts interior is decorated with sacred frescos in the ceiling, mosaic panels made by St. Anna’s factory and by leaded lights from the “School of Ricardo Leone”. Meeting rooms:Rooms I Dimensions:  Total area: 73,5 m2  Length: 10,5 m  Width: 7,0 m  Height: 2,75 m  Air conditioned & heated Capacity:  Convention Type – 60 School Type – 40 U Type Table – 24 Reception – 70 Banquet – 50Equipment included: Flipchart appropriate paper and colour pens  White board with colour pens  A4 size sheets and pen for participants  Document case  Bottles of water for meetingsSpecific audiovisual equipment: Possibility of providing a large range of audiovisual equipment. The quotation must be requested in advance as well as the material needed.Coffee Breaks & Menus for Business Lunches: A full selection available. ... more   less 
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Also Known As:
Quinta Do Monte Funchal
Monte Quinta
Quinta Do Monte Madeira/Funchal

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